Fair pay, caring leadership, and strong drive for business success
Team Leader (Current Employee) – Sarnia, ON – 23 June 2017
The Sarnia ON site is one that I am proud to be a part of.
The senior managers genuinely care about the staff and try to spread that feeling around. Brainstorming sessions are had every so often, with a focus on how to improve the frontline experience and encourage a better working atmosphere.
Team Leaders put a ton of effort into encouraging, developing and supporting the staff, while balancing the needs of the clients.
Many people have built long lasting friendships with their peers that will transcend beyond their positions with us. And, even if they're not "besties", most show respect for each other.
If you put the effort into being professional and respectful, and come to work when scheduled, you will have a positive experience with this team.
We've also been recently acquired by TeleTech, which is very exciting!
2 lunch rooms with great amenities, multiple restrooms, on-site cafeteria for hot food, caring leadership team, part of the TeleTech family
Aging equipment and IT infrastructure, callers can be very challenging to handle, location is a bit far out so transportation could be problematic for some.