Agent bilingue service à la clientèle (Former Employee) – Montréal, QC – 26 May 2014
Here you must listen and understand well to the client so as to answer correctly. you face discussion with many persons with their problems concerning bill, service, internet connection and defect on their phones. you have to fix them yourself or transfer to other section.
Customer Service Representative (CSR) (Current Employee) – Fredericton, NB – 8 January 2018
It was good for a time, and then they got bought out and stopped caring about their employees. I've been working through some serious mental health issues, and they have no compassion or empathy for what I've been dealing with on a daily basis.