Good co-workers, terrible HR and hours
Customer Service Representative (Former Employee) – Sarnia, ON – 12 July 2016
HR is deceitful to people to get as many through the training as possible.
When you have child care issues, or health issues that prevent you from working certain hours, and you are told during training you will be getting the hours you asked about, only to find out after training, you are stuck working late/bad hours, or nights!
Any time you take to go to lunch, or bathroom are deducted. Any time you are not on a call is deducted.
You are not allowed any personal items, to personalize your work space. Supervisors are allowed all sort of things on their desks!
The actual work is not bad at all. When you have family/work balance issues which aren't taken into consideration, plus lack of personalizing your desk space, it makes for a unhappy work environment!
Work/home balance issues, lack of humanization of workspace.