ATCO Gas Employee Reviews

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It was an enjoyable place to work
PLASTIC MAINS REPLACEMENT ENGINEER (INTERNSHIP) (Former Employee) –  Calgary, AB5 May 2017
The work was interesting and projects varied to give a very good balance of learning. There was plenty of opportunity to be social as well as trips were organized to learn various topics and be involved in volunteering activities.
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Very good pay, they will train you but treat employees poorly now.
CREW CHIEF - DISTRIBUTION OPERATIONS FIELD (Former Employee) –  Calgary, AB17 April 2017
The people at ATCO are some of the nicest people I've known. (both field and office staff) Although the quality, work ethic and knowledge has dropped off somewhat as veteran workers left or were forced to leave, there are still a few very good workers from the younger generation. Generally speaking, it is a quite young company now.(at least in Calgary)
The atmosphere used to be very laid back and quite fun at times, but has become somewhat politicized as management has driven a wedge between different work groups, e.g. customer service and field workers, and even between crew chiefs and junior employees and foremen and crew chiefs. If you don't know the person you are working with very well, you tend not to trust him/her until you've worked with them for a while.
All new employees must attend "ATCO school', which is kind of like an in house apprenticeship program, where you attend class for a few weeks, followed by a year of field experience. This is done for 3 years after which there is a final exam which you have 2 attempts to pass. I have never seen anyone fail though. If they do they've been given more attempts to pass. The company seems to be very lenient on younger employees. There is a more in depth, more technical program for customer service workers where they earn their gas fitters ticket.
This company definitely has a very strong safety culture, but unfortunately has now gone beyond being about safety and more about being a tool for management to use for punishment (or not use, depending on who you are) against workers at its discretion.
The work itself is
  more... great if you like physical work outdoors in all sorts of weather conditions and locations. You get to see the best and the worst of what society has to offer, as basically everywhere has a gas connection. There are quite interesting and even exciting situations that come up as you quite often get to work closely with other emergency services and see things most people don't get to.
But unfortunately underlying everything good about the company is management and the addition of the happy worker to the endangered species list. You are well paid but there is now a heavy cost to that.
This is my opinion only. Don't sue me.
  less
Pros
double overtime, good wages, rewarding work
Cons
draconian minded managers, favoritism, hypocricy
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Was a good place to work.
District Supervisor (Former Employee) –  Calgary, AB11 April 2017
Regular day (7:30-4:00) 5 days a week, there is overtime and an "On-call" rotation.

Learned how to operate and maintain powered equipment, fuse plastic pipe.

Management varies between districts.

Culture varies with changes in upper management.

As with many large companies the internal politics is difficult to navigate.

I enjoyed working with the people who do the actual work.
Pros
Regular paycheque.
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Good Benefits, bad culture
Junior Distribution Operator - Field (Former Employee) –  Edmonton, AB31 March 2017
Good people and great pay for the work done. Is a punishment driven company that doesn't reward good behavior and only acknowledges those who don't cause incidents, not the hard working individual.
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productive and motivated and hardworking works well with other and is easy to get along with.
Cleaning (Former Employee) –  Red Deer, AB21 March 2017
coming to work and having a job makes me happy walking to work and geting to see the customers and helping people out. i love the out doors biking longboreding looking after my pets i really just wont to get out there learn new things.
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Overall was very good.
Education and Outreach Coordinator (Former Employee) –  Calgary AB11 March 2017
Very inclusive for a summer student while at university or college. Hard work, very rewarding. The travel was good but was not paid as I thought it should be.
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Great people to Mentor with and a rewarding place to work.
Records Management work (Former Employee) –  Calgary, AB28 February 2017
I have learned to listen to how the customer feels and his or her needs. I have greatly improved my confidence in being able to advise the customer in the right direction while achieving their immediate needs and desires.

Competent in using Microsoft environment

Contacting and setting up my own appointments with potential and existing clients. Presenting an informative information to the customer and building a solid relationship while maintaining continuous contact.

Signing of contractual agreements and maintaining records.
Setting future appointments.
Pros
luncheons and orientation meetings with great positive feedback
Cons
You tend to want to work more than you should because of the financial and emotional benefits
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Team oriented, driven by common goals and deadlines.
Event Coordinator (Former Employee) –  Edmonton, AB24 January 2017
Excellent hours with occasional overtime required to facilitate events out of office hours. Supportive team environment and excellent benefits and salary.
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great company to work
Gas Distribution Operator (Former Employee) –  Edmonton, AB19 December 2016
Atco has a strong organizational culture that is reflective of their core values. They are progressive, and strive to be the best. If you share these values and believe in the work they do, it's very easy to find pride. It's a fantastic place to work
Pros
Benefits are great with medical, dental, sick pay, and vacation time and starting pay is competitive.
Cons
work can be though on body
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awesome
Meter Reader (Former Employee) –  Edmonton, AB15 November 2016
awesome place to work, good benefits, good people to work, feel like you matter to the company not just another employee
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Strongly advocates work/life balance
CUSTOMER CARE AGENT (Former Employee) –  Edmonton, AB14 November 2016
Feel good work environment with management that cares about your over-all well being. Provides support when asked/required. Ongoing learning support
Pros
provides a good feeling of acomplishment
Cons
affected by economic down turn
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great place to work
Administrative Coordinator (Former Employee) –  Calgary, AB10 November 2016
a great place to work especially if you are self motivated. Cares for their employees. Great benefits. I enjoyed my time working at ATCO Gas
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all around safe and gratifying workplace
Distribution of field services (Former Employee) –  Grande Prairie, AB1 November 2016
A physically and mentally demanding job with constantly changing job conditions friendly coworkers and a strong management team. Company benefit plan was very fair with company matching share purchasing.
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Productive and friendly environment to work
Engineering Contractor (Former Employee) –  Calgary, AB20 October 2016
ATCO Gas offers a very casual and productive workplace, and the people are all friendly and helpful. Work can sometimes get a little repetitive, but there are always opportunities to go out to the field.
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Low stress work environment with great coworkers
Engineer (Former Employee) –  Calgary, AB15 September 2016
Okay management, great coworkers, low stress environment. Lots of perks. Take home salary is less and never expect any bonuses, but the work is fairly simple.
Pros
Lunches
Cons
Complacency
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ATCO Gas was a good place to work, I learned a lot.
Senior Accountant, Edmonton Operations (Former Employee) –  Edmonton, AB4 July 2016
I learned a lot at ATCO Gas, the VP and Managers were amazing to work with. The work was interesting with many opportunities to grow.

ATCO has a terrific benefit and remuneration plan.
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Great job with fun atmosphere
Call Centre Representative (Former Employee) –  Edmonton, AB18 April 2016
Answered phones all day talking to customers about gas and electric bills. Helped me develop my customer service skills even more. Most of the people working there were great and easy to get along with. My manager was awful and was let go from the company but i had already left due to that person.
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No planning
SENIOR BUSINESS ANALYST (Former Employee) –  Calgary, AB7 February 2016
Company does not look to the future; secretive management. Very much an "old boys" clubs. Technology is not welcome; company is unwilling to look at opportunities to improve work processes which means the work takes too long.
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Friendly and Supportive enviroment to work in
Customer Service Representative (Former Employee) –  Edmonton, AB4 February 2016
It was a great place to work with amazing management and co workers. Very supportive and friendly environment to learn new process
Pros
Great work enviroment
Cons
nothing
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Great people and supportive environment
Administrative Coordinator (Former Employee) –  Calgary, AB25 January 2016
- There is not a lot of movement or career advancement for administrative staff
- Well paying positions with great benefits
- Seniority trumps which always benefits senior staff
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Overall rating

4.3
Based on 37 reviews
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Ratings by category

Work/Life Balance
4.3
Salary/Benefits
4.1
Job Security/Advancement
3.4
Management
3.7
Culture
4.0