Relationship Manager (Former Employee) – Edmonton, AB – 7 May 2017
ATB doesn't fall short of its reputation of winning the best 50 employers of Alberta for the past few years. Reasonable sales pressure, target is manageable and the management genuinely cares about your personal development.
Relationship Manager (Former Employee) – Calgary, AB – 3 May 2017
Taking care of client needs for small business loans and deposits, as well as other services related to operating a business. Learned that "bankers hours" is a term that must have been created by a non-banker. Long extra hours required to complete the role and to be even moderately successful towards reaching required goals Went through several management changes and found personally believe that the "family culture" does not exist anymore. Associates are being treated as "a commodity". Personally it feels like job security has changed for associates. Job security does not seem to be there anymore. Training and advancement is separate (from job security) and is provided. Hardest part of the job was the extra time required to be successful. Most enjoyable part of the job was visiting with clients and hearing their stories and dreams and being able to provide them with assistance and guidance in obtaining same.
Networking with clients at event, Seeing the satisfaction of clients when you have successfully assisted with their needs, The providing of training and getting promoted.
Extra long hours needed to conplete the role, Feeling that they are not as "family oriented" towards associates as was in previous years
Assistant Branch Manager (Current Employee) – Calgary, AB – 23 March 2017
The organization allows us to be frontline decision makers to help us do what is right for Albertans. The leadership training provided by the company is very well thought out and done with intention. They are overall a great organization to work for.
Personal Banking Specialist (Former Employee) – Calgary, AB – 17 March 2017
horrible management, the managers all leave early and take a number of days off. Too many ridiculous one on one meetings where the managers go through your calls. On average you take 60 calls a day, the managers with their confused policies want you to never take your break even a minute late so your 'adherence ' doesnt get affected, iam not sure what they want do they want us to hang up on clients while on the phone. They want you to finish calls early and also have conversations with employees
Customer Service Representative (Former Employee) – Edmonton, AB – 7 March 2017
ATB helps achieve a great work and life balance. They have great online career training and development programs available to employees. ATB is closely involved and is highly committed to contributing to community events and also values its employees.
Program Manager (Former Employee) – Calgary, AB – 7 March 2017
ATB gave me a great insight into the Financial industry. I worked with great people and the team work was well promoted. A large number of changes have occured over the last few months and the focus became less importanat on process oriented proejcts.
EFT CUSTOMER CARE SPECIALIST (Former Employee) – Calgary, AB – 13 February 2017
Run by children. Not very many professional adults working here. Very much a gossip mill. To move up in the company you have to be willing to Party and drink with the rest of your team or you will be overlooked for everything else. Did not enjoy my time there.
Administrative Service Clerk (Former Employee) – Calgary, AB – 5 February 2017
ATB is a wonderful place to work. I enjoyed working there. Lots of festivals, celebrations and community/charity work. Salary is bit lower compared to others. They offer great level of benefits. Benefits can be customized according to the needs. Work place culture is quite interesting. Its totally different environment then other typical workplaces. I loved working here.
Customer Service Representative (Current Employee) – Edmonton, AB – 3 January 2017
great financial institution , the team takes care of you like family and understands what your going through . the people hired are usually of diverse culture and multi lingual . this creates a fun and interesting environment for work .
Senior Audit Manager (Current Employee) – Edmonton, AB – 2 January 2017
Learn critical thinking skills, process mapping, business acumen, adaptability, effective communication skills, report writing. Must be open minded, objective, technically and digitally adept, and an early adopter of new technology. Very structured job with many touch points.
Meet lots of people, learn new things, help improve their processes.
High documentation and administration requirements.
Fantastic workplace and wonderful colleagues. Management Team was great. Enjoyed going to work everyday!!! From the first month of being at ATB staff received gift cards for a coffee/tea at Tim Hortons. Small but powerful rewards.
Teams lunches were awarded when teams went above and beyond.
Personal Banking Specialist (Former Employee) – Fort McMurray, AB – 26 October 2016
A typical day at work consisted of assisting customers who needed help with their finances. I learned a lot about finances, customer service, and working with others. The company took good care of its staff and had fair wages and benefits