At Asurion, you are not a human being. Management only cares about metrics, but they fail to recognize the most important metrics in any business. Morale,and employee retention. I have witnessed many great employees either quit or give up on their stats and be fired because of the negativity. Management shuts down morale incentive proposals, and they even laugh and make fun of the ideas presented to them. The pay rate is insulting. There are supervisors in leadership positions only because they are friends with managers. There are a handful of supervisors that are considered leaders and their shadow wont even follow them. Asurion will change your schedule over night without informing you of the changes, and then question you when you are late for work. The site is not run like a business, it is run like an inner city middle school full of degenerate idiots and failures.
Health benefits are good. There are a few great people working there. The site director is great, but he is oblivious to the cancer that infects the center.
low pay, not fun, not rewarding in any way, unprofessional