Pros: no weekends, no nights, fixed hours, decent pay
Cons: no ability to let those who really have no need or ability to use for product know that.
Clean, well kept place to work. Decent co-workers.
Not always great job, trying to get retired old ladies to keep credit card insurance on their accounts when you know they are on a fixed income really sucks.
But hours are okay no earlier then 8am no later then 8pm, no weekends.
Good spot to get phone experience and learn to deal with mad people with nothing but your voice.