Lifestyle Director (Former Employee) – Summerville, SC – 11 July 2017
Do not work for associa. Regional manager is awful, no support and do not care about the employees at all. Over worked, no training, no support a figure it out for yourself work load. Then after the fact you did it wrong when asking for the direction to go, no input. Then at the end getting yelled at for doing it wrong. No direction, no support from community management high turn over of all staff. Run, do not work for associa at all!
Very expensive healthcare, upper management will not progress, need to be removed, if you want to move up and get certifications, the company will not pay - they charge you and take it from your last paycheck if you proceed with the certifications and then leave prior to two years. Upper management is not listening. Definite structural, ethical and organizational problems. CEO needs to take a closer look at each individual office within the company and make it possible to speak with employees one-to-one. Surveys will tell you nothing.
Lots of sweets provided by vendors.
Expensive Healthcare, Bad Upper Management, Low Pay, No upward mobility within the company.
Assistant Community Manager (Former Employee) – San Ramon, CA 94583 – 6 July 2017
A place that started my HOA career, a place I once enjoyed working at, a place I will never work at again. I switched offices, cities, sister companies, it was all the same. Felt like puppets who didn't know what they were doing or what any of the employees actually did.
Client Accountant (Current Employee) – Honolulu, HI – 22 June 2017
My personal experience at Associa has been great! If they have had problems in the past, things have definitely changed. They have gone through a couple acquisitions and/or mergers. Anyone who has experienced that knows it comes with some growing pains. I enjoy coming into the office in the morning to see my co-workers. People overall seem happy in the work environment. Property management can be a unique industry. There are always a number of improvements that need to be made. I feel like my co-workers not only have a true desire to uphold a standard of excellence, they really want to help each other. When I'm trying to find a solution to a problem, there is always someone to ask who can help you get up to speed. There are plenty of resources to get the job done.
I was given weeks of training prior to taking on my own portfiolio. My training was with almost everyone around the accounting department. That way I not only got a full circle point of view, I also had a personal introduction to each employee which was a great ice breaker. Each and every employee that I sat with made me feel welcomed.
It's the other little things that I have noticed that really matter. They do employee breakfasts every other Friday. They do potlucks sometimes. On Thursday we have a party planned with catered food and drinks to have a little bit of fun with the people you work with.
The office is located on Bishop street. The office is very nice with hardwood floor lobby and tasteful decor. It's very clean and modern inside. It's convenient to bus lines. There is a gymmore... next door and tons of lunch options. There are also two nice break rooms with plenty of refridgerator space. ;-)
The company has a generous PTO policy, health benefits, dental, and 401k.less
Very Pleasant Co-Workers, Free Parking or Bus Pass
Standardization from Acquisitions a work in process
Corporate Accountant (Former Employee) – San Antonio, TX – 9 May 2017
Executives are a joke. Employees are not treated well. They lie to employees to get them to stay. The pay is ridiculous. Turnover is high because of the work environment. And corporate isn't willing to step in and deal with executives.
Licensed CAM Manager (Former Employee) – Fort Myers, FL – 2 May 2017
60 to 70 hour work week to attempt to reach the unrealistic demands. High turnover, lack of proper training and communication. Associa has too many processes to do one simple task. The lack of support from upper management and internal staff will set you up to fail from day 1.
Lack of Support, Lack of Communication, Unrealistic Expectations
Community Manager (Current Employee) – West Coast – 15 April 2017
the workload is very heavy carrying interim accounts which never is transitioned. The employees work very hard to meet unrealistic goals trying to help the branch stay afloat. You need to be independent to learn the procedures as training is limited the most enjoyable part of this job working with a huge variety of personalities.
People here work very hard evan with the stress level
Community Manager (Current Employee) – Carmel, IN – 22 March 2017
I really like this job, it does have some very long hours though, overall this company is a very good company to work for. The President is an awesome person and would love to continue to work for her and my senior manager. The atmosphere Is awesome but its very time consuming and with me having a family it's sometimes hard to balance work and home life
Accounting (Current Employee) – Richardson, TX – 5 March 2017
Management comes and goes too frequently. No chance of getting any consistent management guidance. BIG turnover in hourly staff. My department averages one person leaves 3 out of 4 weeks a month and it has been like that for almost 2 years. Health benefits and time off is a joke. Pay is way below average for type of work performed.
The company cannot get its act together. They lose money every month, change management every few months, a lot of drama and chaos in the company and that is not good. They do not pay much but they expect you to do the work of a CEO or Executive, and no, they do not train very much at all.
I worked there for one year and it is not a professional company at all. I was really disappointed in the things I witnessed there.
Too focused on growing the company, not enough on paying the bills
Community Manager (Former Employee) – Detroit, MI – 23 February 2017
Very little training or avenues to solicit help. Benefits are beyond terrible and completely unaffordable anyway. It all feels like a big fleecing of each individual association. Stop aquiring smaller companies and ruining their reputations by not paying the bills in a timely manor and figure out how to roll out new programs in a more logical fashion. Good luck finding vendors who want to work with Associa.
Lots of downtime
Lots of evening meetings, low pay, horrible benefits.