Pros: awesome sales team members and great support staff in customer service!
Cons: our mission and core values that once drove our business to success, were later forgotten causing employees, customers and profits to suffer
Every day was new and exciting. From new products, new employees, customer service/satisfaction, daily training.
I worked very closely with our visual designer with weekly meetings to review product selection for both locations.
I enjoyed Coaching one-on-one with each sales team member and found great pleasure in witnessing their success from a learned dicipline or new sales technique. Assisting in closing sales...the employees were confident that when I got involved the sale was going to be closed today.
I was well respected by all employees for "walking the walk" and leading by example. I never sat in an office, I spent my working hours on the sales floor; observing, directing and assisting, in turn building and maintaining strong sales teams.
One of the best parts of my position was being a very sucessfully coach, trainer and leader to new and seasoned employees. Developing very confident, knowledgable, happy, successful team members, who continually learn and grow.
The hardest part of the job was spending time training and coaching someone who unfortunatly was not hired for the right position...I never enjoyed releasing an employee who cared or tried their best.
My co-workers were like family. For the most part we all got along very well, genuinely cared about one another and had alot of fun working together. The strong employee moral led to having little turn over, happy employees, two successful/profitable locations and very high customer satisfaction.