Arvato

128 reviews

Arvato Employee Reviews

  • Job Work/Life Balance
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  • Job Security/Advancement
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good working environment
Tier 2 Technical Support Agent (Former Employee), Ottawa, ONJuly 10, 2014
Receive escalation calls from tier1 agents for further troubleshooting. Troubleshoot internet connection, slow speed, connect but can’t browse a web site. Setup Outlook, Outlook Express and Mac Mail. Install security software and setup home networking.
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fun workplace
Customer Service Representative (Former Employee), kitchenerJuly 5, 2014
not much work, it was a contract people there was nice, shorts breaks tho .
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ATMOSPHERE WAS GOOD.
Customer Service/Technical Support (Former Employee), Toronto, ONJune 23, 2014
Pros: hot lunch, computers in lunch room, managements was very understanding at times.
Cons: location was a bit secluded at night esp if you don't drive.
Overall experience was good.Typical day would be constantly taking calls,handling customers with a variety of issues.I learned alot there I also got my T.I.C.O certificate from there.Management was OK at my location. My co-workers was always glad to help if I had a client/customer on the phone who was a little irate,we helped each other.Hardest part of the job was not knowing if the campaign u were doing was going to come to an end.The most enjoyable part of the job was helping the customers and hearing the gratitude they felt when I was able to help.
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relaxing atomesphere
English/Portuguese Customer Service (Former Employee), Scarbourgh ONMarch 29, 2013
Pros: every friday we had something to look forward to, like free lunches, dress down day, and other fun events like company bbq's
Cons: shift hours
Typical day at work would be dealing with customer complaints and resolving them in a profissional manner. Co-workers were great we all worked together as a team. The hardest part of the job was the changing schedule. Really enjoyed helping customers and the office enviroment was very enjoyable. I learned how to work under pressure and handle many tasks with ease.
Claimed Profile
Headquarters
29011 Commerce Center Dr.
Valencia, CA 91355
Employees
10,000+
Industry
Links
Arvato website