typical day at work: answer members inquiries regarding reward reservations, modifications, cancellations. availablitity. I learned that it was something I never thought I would be good at. Management was ok, however there was no incentive, no recognition of job well done or amount of work processed. Co-workers were great, assisted co-workers with letters, questions. Hardest part of the job, was telling members there was no availability for reward travel on their specified days. The most enjoyable part of the job, when you could find the availability.
luch provided on stat holidays
not being recognized for work processed.