arvato SCM Ireland Limited Employee Reviews

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Workplace atmosphere
Customer Service Representative (Former Employee) –  East Point Business Park26 May 2013
- most enjoyable part of the job: very nice colleagues and good overall team atmosphere
- achieving good knowledge about online marketing
- hardest part of the job: dealing with unfriendly or extremely unsavvy customers
Pros
Free Snacks and Drinks
Cons
Management Style
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Fun to work with amazing people.
Transactional Specialist (Current Employee) –  Dublin, Sandyford25 August 2012
Daily job is signing contracts and dealing with huge amount of queries therefore experience is gained very quickly. Communication with customer via email, live chat and other tools. I've learned how to communicate in a former manner, plus become very customer solution orientated with improved English. Hardest part of the job to keep focus while working 13-15 hours a day during busies periods. The most enjoyable part is colleagues and job itself :) I like pressure :) Team Leads are very supportive and response very quickly if you need their attention.
Pros
free lunches during busy period
Cons
long hours, small salary
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Overall rating

3.8
Based on 43 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.4
Job Security/Advancement
3.7
Management
3.5
Culture
3.8