arvato digital services Employer Reviews

The hours are long the management team never thanked the workers for meeting last minute deadlines

Very concerned with production timelines and quality of products.

I trained with a staff of customer service lead agents and customer service representatives, ensuring that customers were satisfied and that their needs were fulfilled. Relied on my experience and judgment to plan and accomplish goals. I assisted in the Customer Service department processes, procedures, schedules and infrastructure. I processed overall – more... accountability for the smooth transition of customer service to customers. Also, I provided an escalation path for customer service representatives and customers. – less

Arvato Digital services provided me an excellent opportunity to learn about the field of banking. Unfortunately, the center where we worked has since closed. The pay was acceptable and the benefits were comparable to industry standards. The work environment was many times difficult as we were in a building where we were tenants and the Ally finacial – more... culture did not ever fully embrace our presence. Also, there was not ever a path to earning a raise as our wages were stagnant and the value of our work was not ever given fully appreciated as our work was transfered to a part of the country where wages were lower. Management was not forthcoming about the temporary nature of our situation until the final weeks of our stay. This was disconcerting and placed everyone who worked there in a position of urgency. Overall, I grew from this experience and count it as one of my most valuable as far as product knowledge. – less

Good place to work, although no benefits, it is a 2-10 pm shift. Is need something more secure and the ability to move up.

Answering customer calls as well as emails. Gotta meet that daily quota!!!! Processed fulfilments, resolved customer issues, assisted with downloadable benefits, and provided some minor technical support

Hardest part of the job was trying to resolve issues that involved upper managment

Most enjoyable part of the job was working with my team. We all – more... assisted each other in all situations. – less

a difficult environment for most to do well with
no windows or ventilation and continuous scrutiny as we are a call center for microsoft with many expectations
people are mostly easy to work with but the work it self is stifling at best

Clean, safe work environment with pleasant co-workers and shift manager. Required security clearance. Will train employees in forklift operation. Not a job with security or benefits and must start through temporary agencies and not easy to direct hire and requires temporary agency placement long term vs. direct hire.

As with all positions I have held it was a learning experience. The account and vendors, I worked with were wonderful and challenging.

Como estagiária da área de personal e Bath Care fazia o acompanhamento e análise de vendas dos produtos
Desenvolvimento de estudos de mercado para a introdução de novos produtos à marca
Acompanhamento do lançamento de novos produtos no mercado e a aceitação por parte do consumidor
Análise diária da concorrência
Análise e validação do portfólio de produtos – more... da marca. – less

atmosphere agreable, esprit d equipe, superviseurs toujours a l ecoute