Learn something new everyday. Talk to people from all walks of life.
Pros: a pleasant place to work. with good co-workers.
Cons: tied to the phone, sometimes having to work at night or weekends.
Arrive at least 15 minutes early. Set up my desk and my programs. Always learning something new and interesting mostly from our customers.
The management's door is always open for us and the manager and supervisors are approchable. They work hard too.
My co-workers are friendly and helpful. We assist each other when it is required.
The hardest or I'll, say most stressful, part of the job is when the customer requires assistance immediately, but you can't help them becarse the operations department is closed.
The most enjoyable part of the job, is when you have satisfied the customer.