arvato digital services Employer Reviews

A typical day depends on what account you work for.

You may have to work Sat and Sunday to start, but may get on of them off later (depends on account)

Age range of employees can be from 17 - over 60.

You sometimes have to deal with people yelling or cursing at you over the phone.

Loving the Job, understanding PPC and gaining knowleadge. Challenges everyday in optimizing the advertisers ad. Learning different product or business goals and target audience.

Answering calls regarding Microsoft's xbox360 technical support. Entering customer information in database. Making service orders and troubleshooting.

Answering calls regarding Microsoft's xbox360 technical support. Entering customer information in database. Making service orders and troubleshooting.

This Company is like a revolving door, countless people have come and gone in a matter of a few years, pay is meager by any means and the clients arnt all together, if you decide to have this as your employer, be cautious

Working atmosphere in Arvato is really awesome, I really enjoy myself whenever I enter in office, which give me positive energy. Apart from these working staff is very cooperative which really useful in company productivity for team work.

A typical day at work is always very busy,
I learnt how to treat each clients on the phone like a King, consciously rendering a 5 star service at all times.
The Management is great, having been an open door policy place

Co workers are great and warm

The hardest part of the job is not being able to resolve a client issue at a phone conversation because – more... of a changed policy or fluctuating interest rate affecting the yield to maturity on the bond.

The most enjoyable part of the job is talking on the phone and resolving issues daily. – less

Busy fast paced, where one can learn how to multitask verbaly...answer several calls in diferent languages but always writing notes on mbr's profile in English.
The co-workers are the most enjoyable part of the job and the worst is that employees can be switched to a different department any time and any day without previous notice

Learned alot about the banking system in the US,I was always questioned when I was off sick and they lied when I gave letter from surgeon.
Training was never up to par

Arrive at least 15 minutes early. Set up my desk and my programs. Always learning something new and interesting mostly from our customers.
The management's door is always open for us and the manager and supervisors are approchable. They work hard too.
My co-workers are friendly and helpful. We assist each other when it is required.
The hardest or I'll, – more... say most stressful, part of the job is when the customer requires assistance immediately, but you can't help them becarse the operations department is closed.
The most enjoyable part of the job, is when you have satisfied the customer. – less

The people I met I will never forget. Management was not so great.

typical day at work: answer members inquiries regarding reward reservations, modifications, cancellations. availablitity. I learned that it was something I never thought I would be good at. Management was ok, however there was no incentive, no recognition of job well done or amount of work processed. Co-workers were great, assisted co-workers with letters, – more... questions. Hardest part of the job, was telling members there was no availability for reward travel on their specified days. The most enjoyable part of the job, when you could find the availability. – less

When I was at Arvato I had a good experience other then when I got sick. I worked for Microsoft through them and they kept me wanting to come to work every day

Typical work day is 9-10 hours, managing the queues for processing of submitted contracts.
I have grown from a processor into the Team management roles
Co -workers are hardworking, but some pass through quickly due too long hours.
Management does not always want to invest in the number one asset, people with the knowledge.
The job is easy, but the 80-100 – more... hours a week every quarter and end of month, and losing the months of June and December entirely make for no balance of life and work.
I enjoy working with the great people the most and the benefits. – less

I was able to work independently, a trust worthy environment with a lot to learn. A good group of people some were fun others more serious.
The most important part of working for Arvato digital services was the flexibility of hours and relaxed environment.

I had an excellent team and team leader. They would make going back all the more worth it.

Sometimes too many meetings which took away from main focus of the job, which was assisting clients.

I caught and packaged digital products for large order delivery as they came down a fast paced assembly line. Shifts are 12 hours, overtime available when work permits.
Management is very informative, and nice. The workers are great people too. The hardest part of this job was being on my feet for 12 hours daily. The best part of the job was that it – more... kept moving, so I never had a chance to get bored. The days go by kind of quickly. – less

Arvato has been an exceleent place to begin my career after I graduated college. I have gained a lot of valuable work experience in my time here.

I have worked for this company for two years and I have watched how this place tears people apparent. Going to work everyday was like going to high school. The management is extremely unprofessional and are biased with employees. They work you many hours of overtime and you never see your family. They hire incompetent employees and then wonder why there – more... are so many issues. Then they treat the good employees terrible. Currently many of their senior processors are quitting due to being mistreated by management. DO NO WORK HERE – less