Sales Support Specialist
Arrow Professional Services - Markham, ON

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Our client is an international telecommunications company seeking a new Sales Support Specialist/Order Specialist to join their growing team.

This is a Full-Time, Permanent Role.


  • Process orders from global customer base and ensure orders are shipped promptly and accurately
  • Check inventory availability and verify correct pricing and other terms and conditions prior to accepting customer orders
  • Provide shipping documents and other necessary export paperwork for customers
  • Prepare regular sales reports and order status reports and conduct sales analysis as needed
  • Respond to customer inquiries on pricing, order status, and product and service information
  • Resolve customer concerns and complaints in courteous and timely manner
  • Perform other duties as required to support sales activities


o 2-3 years sales support or order processing experience in a fast paced environment
o Attention to detail and good organizational skills
o Strong customer service skills
o Team player with excellent communication skills
o Positive work attitude
o Ability to work under pressure, prioritize work and meet deadlines
o Motivated self-starter with excellent problem solving and analytical skills
o Intermediate+ skills in using Excel/Access to prepare sales analysis and reports
o Previous exposure to Microsoft Great Plains and CRM is an asset
o Easily adapts to change

Please submit a resume if interested.