Customer Service Associate/Cashier (Current Employee) – Toronto, ON – 5 September 2017
It was fun working here but lots of work pressure. Management is too strict. It is good for temporary employment. benefits are good like dental,medical,massages. the pay rate should be high according to the responsibilities. Owner said they will increase my pay after one months but they did not so I had to quit.
Barista (Current Employee) – Toronto, ON – 20 January 2018
Very friendly environment to work in, you would typically take orders and the move up to dispatch where you set up the tray for the food and bag the out orders and then move up to bar where you will be making espresso drinks for the customers.
Shift Manager (Former Employee) – North York, ON – 26 November 2017
Had a very friendly and motivating staff. Although I didn't make quite as much money as I did working as a bartender at a busy location (Smokey Joe's cafe), the experience I gained from being a shift manager was worth it. Unfortunately I had to leave to commit to my final semester of university, and I much rather work as a restaurant or bar.
Cashier (Former Employee) – Woodbridge, O, – 19 November 2017
Two managers. One manager is okay the other is horrible. Constantly blamed for others mistakes and never properly warned or spoken to about any personal issues. However it is discussed with other employees who have no business in the matter. There is also extreme favouritism when it comes to shifts and treatment of the employees.
Good employee morale, lacking structure and management.
Cook (Former Employee) – Ottawa, ON – 24 October 2017
Typical days are relatively simple as long as everyone does their job. Requires the ability to multitask and clean as you go. I gained some kitchen experience and learned to work relatively autonomously. Management needs improvement,
Franchise Owner/ General Manager (Former Employee) – Leaside, ON – 8 August 2017
The corporate head office was unclear and still in beginning stages in marketing strategies and helping franchisees to understand clearly what they wanted. I learned a lot about self management and working as a team, as well as training my employees and becoming a responsible and reliable team lead.
The hardest part about the job was communicating to corporate head office as they were usually unavailable and uninterested after our one month franchisee training was over.
Assistant Manager (Former Employee) – Toronto, ON – 27 July 2017
Aroma espresso was a great company to work for. After training I felt like part of a family and I enjoyed the customers. Their espresso based drinks were excellent and I loved their coffee college. I also loved their food programs, which brought alot of Isreali elements to Canada that were both tasty and brand new.
Front Supervisor (Current Employee) – 8 Park Home Avenue. – 19 May 2017
good job , but not for a long run for young people. i enjoy talking with different types of professional people. they are all nice and mature enough to know what is happening around aroma, and if ever they dont they would assume inocence.
Supervisor (Former Employee) – Toronto, ON – 6 May 2017
I learned customer relation and employees problems from here. the hardest part of the job is problem solving which I found as a great task and helped me a lot to improve my personality and my experience.
Fun place to work, staff is very friendly, the job is average
Kitchen Staff (Former Employee) – Thornhill, ON – 12 April 2017
a typical day is to get up go to the shop, clean the tables, mirrors garbages and wash the dishes constantly. The job is very tiring, all day you pick up plates bring them into the kitchen load and unload. As well the amount of cleaning I have to do is a huge amount of the work day, but working along the staff they cheer you up and motivate you to help you work all day
Chef (Former Employee) – Toronto, ON – 2 April 2017
Lack of professionalism and power trips Good idea just bad people .be prepared to be ordered like a slave to push orders out under 7 min's. .the forest hill village location hired new comers and took advantage of the lack of experience and not knowing how Canada operates ....the fact the don't wash the food and the pastries are frozen the place is a joke ! If you have experience in a kitchen do not bother here .
Management, hiring immigrants, power trips, not washing food, no experience, no kitchen mangenrnt a high turnover rate
Barista and Cashier (Former Employee) – Niagara-on-the-Lake, ON – 26 March 2017
I worked for Aroma Espresso Bar for 2 years and throughout my experience working there I can confidently say I loved the job and the people I worked with. I loved what aroma stood for as they included a variety of options keen to every type of person - even those whom are vegan, gluten-intolerant, or need a fresh and quickly made kosher meal. Overall, great experience!
Great co-workers, great healthy food choices, great coffee
The occasional split shift or delayed breaks due to busy-ness.
Supervisor/Cashier (Former Employee) – Toronto, ON – 16 March 2017
Work at Aroma only if you are a student looking to make some quick cash. Might as well work at Starbucks, better benefits. The management is okay, flexible and will understand if you have to take a day off to go to school.