Electronic Technician II / Repair Technician (Former Employee), San Antonio, TX – November 26, 2013
Pros: leaning was at your fingertips
Cons: the company slowly going away
My daily duties were productive for myself and enabled my co-workers to complete their task. This was a team efford. I learned how to work under guidelines using ISO and Engineering specs. The hardest part was when parts where unavailble. This minor occurance was easliy fixed once we could get an ETA for the part and communicate with the service center. I always enjoyed when the company would have lucheons and everyone could refresh thoughts that are rewarding to the company. Co-works where like a family away from home.
Employee (Former Employee), Canada – July 26, 2013
Pros: highly flexile work hours
Cons: unrealistic sales targets
Management changed in recent years. The Canadian operation was once about the customer. Today it's about targets and quotas while customer retention suffers. Many customers are looking for other suppliers as many current employees are looking for a way out.
Regional Managers are just puppets of corporate head office. Some don't stand behind their staff. It's increasingly becoming difficult to work here. While the long term care and acute care markets have a downturn due to government spending cuts, this company has the same growth expectation and is not adjusting to slower markets. Products are overpriced and quality is going down because of cost cutting measures. Company is cutting staff benefits to make up in lost sales etc.