Bilingual Credit and Collections Representative
ArjoHuntleigh - Mississauga, ON

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Position Summary:

This position is responsible for handling the billing and collections for the company and for ensuring that the company receives accurate payment in a timely fashion as well as for a number of other duties as listed below.

Key Responsibilities:

Manage a portfolio of approximately 1,800 accounts and contact customers whose accounts are past due
Answer internal and external customer inquiries related to collection efforts on a timely basis by sending appropriate invoices and statement of accounts to customer
Identify needs and resolve customer inquiries
Ensure that statements of account are sent out on a monthly basis
Make sure that 1st, 2nd and 3rd letter are sent to overdue accounts before sending to collection agency
Follow up with collection agency for overdue accounts
Update the Senior Accountant weekly on the status of delinquent accounts
Coordinate with Sales Reps, Service Reps, CSG and TSG group for any issues regarding customer in relation to payment of invoices
Ensure that all write-offs and credits are properly recorded
Coordinate with Accounts Receivable on any changes on customers account
Take responsibility for the effective flow of information between team members
Contribute to team processes, including coordinating work, exchanging and developing effective workflow process
Bill the FSR
Prepare Accrual Report Alberta Health Services
Calculate the Medical Mart Rebate
Perform other assigned duties as required
Relevant Experience:

Minimum of 1- 3 years’ experience with collections
Skills and Abilities:

Bilingual (French/English)
Demonstrated ability to learn and apply government codes
Strong problem solving skills
Excellent time management skills and flexible to handle heavy workloads
Must possess strong math skills and a solid understanding of financial terms
Highly organized and results driven
Strong customer relationship building skills
Superior knowledge and skills utilizing a variety of computer programs including Microsoft office applications such as Word and Excel
Education/Training:

High school diploma or equivalent required
Bachelor’s degree in Finance / Accounting is preferred

ArjoHuntleigh USA (www.arjo.com/usah/), a member of The Getinge Group (www.getinge.com), a $3.2 billion global medical device company, offers a broad range of integrated solutions for care of people with reduced mobility and related conditions, with the aim to enhance efficiency and quality of care in elderly care facilities, hospitals and other healthcare environments. The Getinge Group markets its products under three brands: ArjoHuntleigh (Extended Care), Maquet (Medical Systems), and Getinge (Infection Control). The Group has demonstrated an enviable financial performance in the world wide medical device sector and holds a dominant position in all markets it serves.

The range of products includes patient lifts, hygiene systems, medical beds, DVT prevention systems and products for wound care and pressure ulcer prevention. ArjoHuntleigh also offers several solutions for special applications, such as burn treatment and bariatric care. Each product area has significant potential for organic growth due to demographic, reimbursement and market channel size.

With over 5,000 dedicated employees worldwide, ArjoHuntleigh is a global group with an annual turnover of approximately $900 million, serving the needs of acute and long-term care in more than 100 countries.


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About this company
21 reviews
ArjoHuntleigh USA (www.arjo.com/usah/), a member of The Getinge Group (www.getinge.com), a $3.6 billion global medical device company,...