Cashier/Sales (Former Employee) – Ottawa, ON – 31 July 2013
Very intense vibe. Most of the time it's a pretty high traffic store. I worked sales and cash. Sales people are usually designated a couple of sections to clean throughout the shift. Sales expectations are pretty strict. You approach the customers and take their items to "fits", and by doing so you claim the sale. You need to ensure they are taken care of every step of the sale, on the floor find them garments, get sizes while in fits, etc. You are expected to take their items to the cash desk folded for the cashier.
As for cash it's can be very high paced. There is a system of three people in the busiest times (such as xmas). One person preps the garment removing tags, scanning folding etc. The next processes the transaction and the last person wraps and packages the garment. It's extremely efficient. Cash people are responsible for cleaning garbage, keeping track of held items, stocking bags, and taking calls.
The employees are expected to have good style and be well kept.
You are taught a lot about merchandising as the store is constantly changing. I learned how to handle high quality garments and sell them. It can get rather competitive on the sales floor so there is that to look out for if that's not your cup of tea.
All in all the shifts went by quickly, the management is very organized. At the beginning of your shift they prep everyone on hourly sales and promotional deals. They are really aware of everything that's going on.
Merchandise Manager and Floor Manager (Former Employee) – Vancouver, BC – 21 July 2017
Very poor work life balance along with fear based leadership made experience difficult. Work always had to come first, especially in management roles. Training was very good and very positive and taught me a lot of skills
For a first retail job... It was as fun as it could be!
Seasonal Employee (Current Employee) – Oshawa, ON – 28 June 2017
Always a positive environment! Never had any issues with any of the other full time employees or management. Learned some great ways to fold clothes and how to keep the store neat! Loved the fact that no matter the sale, no matter how busy the store was it was never a mess!
Great employees, and management. Decent pay. Great experience for a first retail job.
Seasonal hours are not the greatest, but for a full time student they were kind of great.
Warehouse Supervisor (Former Employee) – Burnaby, BC – 14 June 2017
The work hours as a supervisor were inconsistent. If it's busy you are expected to stay which makes sense but when it is slow there is no reciprocation as well as the contracted 45 hour work week. Duties are highly distributed out with little cross department learning and brainstorming. They are very committed to promoting from within which is good to build team morale.
This is a company that I would go back to because of the amount of knowledge I acquired from working for the company. I was trained on the job and was always encouraged to ask questions and work with in a team setting.
Style Advisor (Former Employee) – Toronto, ON – 23 May 2017
A typical day at work: Aritzia has a very competitive work environment, especially working as a sales associate or style advisor. Therefore, it is very busy and it is important to be able to multi task and work efficiently.
What you learned: To multitask, cliental and service customers efficiently, work in a team setting.
Management: Management is very efficient and focuses on efficiency and work ethic. They can be strict, however they are very caring.
Workplace culture: Workplace culture is diverse and very friendly.
The hardest part of the job: The hardest part of the job would have to be to maintain a high, consistent sph (sales per hour). This is a very important aspect of the job.
The most enjoyable part of the job: This would have to be working with a great team, that is very happy and upbeat. Passionate about driving sales and working together in a team setting.
Great work environment, great co-workers and team environment
Fun workplace and brings great personal development
Lead Shipper & Receiver (Former Employee) – Thornhill, ON – 19 May 2017
An environment that will grow you to become the person you are today. The personal development made here, being employed by this company is very difficult to describe with words, it's more of a do it yourself experience, and you will understand how from your first day working with the company, and how different you are after a couple years.
long hours and you rarely finish on the exact finish time that founded on your schedule
Style Advisor (Former Employee) – Newmarket, ON – 17 May 2017
It was a fun workplace. It helped me a lot with communication. I would help clients find outfits. All the ladies were great and friendly. I worked in a team and by myself. There was always someone to help you out.
Sales Associate (Former Employee) – Waterloo, ON – 18 April 2017
I have worked at different Aritzia locations and I find there is a lot of turnover because the company is sales driven and working with an entire group of females can be quite difficult. An employee is scheduled based on the amount of sales she makes during her shift and that can vary day to day, which will then affect how many hours you work in the week, which doesn't provide any type of job security.
Unrealistic expectations, micro management, keeps you on the constant state of anxiety.
Current employee (Current Employee) – Canada – 5 April 2017
Management from top-down is absolutely unforgiving and has zero tolerance for new and fresh ideas to problem solving. As a new employee, you are taught the Aritzia way to talk, to write, and even to THINK. There's only one acceptable way to approach any problem and you must never deviate from the Aritzia way, or else it'll be deemed wrong. Even though it's supposedly a "creative" company, it's definitely very backwards and highly conformist in many regards.
Work-Life balance is non-existent. It's heavily implied throughout the culture that the more hours you work = better performance and company loyalty. It's very common to see people in the office from 8am to 8pm on a daily basis and then log in from home to continue to work.
CEO is controlling, disrespectful, and difficult to work with. His business model is ludicrous and unsustainable, the only reason why his company has had a successful run is mainly due to luck and good fortunate. With a flick of a finger, we, the lowly employees are to cater to his majesty's every whim.
No work-life balance, disrespectful management, high intensity and high strung work environment