Cashier/Sales (Former Employee) – Ottawa, ON – 31 July 2013
Very intense vibe. Most of the time it's a pretty high traffic store. I worked sales and cash. Sales people are usually designated a couple of sections to clean throughout the shift. Sales expectations are pretty strict. You approach the customers and take their items to "fits", and by doing so you claim the sale. You need to ensure they are taken care of every step of the sale, on the floor find them garments, get sizes while in fits, etc. You are expected to take their items to the cash desk folded for the cashier.
As for cash it's can be very high paced. There is a system of three people in the busiest times (such as xmas). One person preps the garment removing tags, scanning folding etc. The next processes the transaction and the last person wraps and packages the garment. It's extremely efficient. Cash people are responsible for cleaning garbage, keeping track of held items, stocking bags, and taking calls.
The employees are expected to have good style and be well kept.
You are taught a lot about merchandising as the store is constantly changing. I learned how to handle high quality garments and sell them. It can get rather competitive on the sales floor so there is that to look out for if that's not your cup of tea.
All in all the shifts went by quickly, the management is very organized. At the beginning of your shift they prep everyone on hourly sales and promotional deals. They are really aware of everything that's going on.
Style Advisor (Former Employee) – Calgary, AB – 9 January 2018
Management is pretty nice and flexible, yet the work culture is so uptight. Everything is driven by SPH and ADT, if you're not making your minimum goal expect to be given less shifts. Expect hostile and competitive environment ( mostly competitive). The managers will also text you in for shifts when you are not schedule or cancel shifts once you get to work. Very unpredictable. The discount is nice but if you cannot handle the competitive environment run for the hills. Most of the co workers are very sweet but the few that aren't ruin the experience. Working with the customers is fun but stressful as most things are not in backstock. Overall a job that is helpful for extra pocket money but no long term security.
Helps keep you on your feet
Half an Hour breaks, SPH goals, ADT goals, Daily goals, Not a lot of help given