Cashier/Sales (Former Employee) – Ottawa, ON – 31 July 2013
Very intense vibe. Most of the time it's a pretty high traffic store. I worked sales and cash. Sales people are usually designated a couple of sections to clean throughout the shift. Sales expectations are pretty strict. You approach the customers and take their items to "fits", and by doing so you claim the sale. You need to ensure they are taken care of every step of the sale, on the floor find them garments, get sizes while in fits, etc. You are expected to take their items to the cash desk folded for the cashier.
As for cash it's can be very high paced. There is a system of three people in the busiest times (such as xmas). One person preps the garment removing tags, scanning folding etc. The next processes the transaction and the last person wraps and packages the garment. It's extremely efficient. Cash people are responsible for cleaning garbage, keeping track of held items, stocking bags, and taking calls.
The employees are expected to have good style and be well kept.
You are taught a lot about merchandising as the store is constantly changing. I learned how to handle high quality garments and sell them. It can get rather competitive on the sales floor so there is that to look out for if that's not your cup of tea.
All in all the shifts went by quickly, the management is very organized. At the beginning of your shift they prep everyone on hourly sales and promotional deals. They are really aware of everything that's going on.
Style Advisor (Former Employee) – Toronto, ON – 23 May 2017
A typical day at work: Aritzia has a very competitive work environment, especially working as a sales associate or style advisor. Therefore, it is very busy and it is important to be able to multi task and work efficiently.
What you learned: To multitask, cliental and service customers efficiently, work in a team setting.
Management: Management is very efficient and focuses on efficiency and work ethic. They can be strict, however they are very caring.
Workplace culture: Workplace culture is diverse and very friendly.
The hardest part of the job: The hardest part of the job would have to be to maintain a high, consistent sph (sales per hour). This is a very important aspect of the job.
The most enjoyable part of the job: This would have to be working with a great team, that is very happy and upbeat. Passionate about driving sales and working together in a team setting.
Great work environment, great co-workers and team environment
Fun workplace and brings great personal development
Lead Shipper & Receiver (Former Employee) – Thornhill, ON – 19 May 2017
An environment that will grow you to become the person you are today. The personal development made here, being employed by this company is very difficult to describe with words, it's more of a do it yourself experience, and you will understand how from your first day working with the company, and how different you are after a couple years.
long hours and you rarely finish on the exact finish time that founded on your schedule
Style Advisor (Former Employee) – Newmarket, ON – 17 May 2017
It was a fun workplace. It helped me a lot with communication. I would help clients find outfits. All the ladies were great and friendly. I worked in a team and by myself. There was always someone to help you out.
Sales Associate (Former Employee) – Waterloo, ON – 18 April 2017
I have worked at different Aritzia locations and I find there is a lot of turnover because the company is sales driven and working with an entire group of females can be quite difficult. An employee is scheduled based on the amount of sales she makes during her shift and that can vary day to day, which will then affect how many hours you work in the week, which doesn't provide any type of job security.
Unrealistic expectations, micro management, keeps you on the constant state of anxiety.
Current employee (Current Employee) – Canada – 5 April 2017
Management from top-down is absolutely unforgiving and has zero tolerance for new and fresh ideas to problem solving. As a new employee, you are taught the Aritzia way to talk, to write, and even to THINK. There's only one acceptable way to approach any problem and you must never deviate from the Aritzia way, or else it'll be deemed wrong. Even though it's supposedly a "creative" company, it's definitely very backwards and highly conformist in many regards.
Work-Life balance is non-existent. It's heavily implied throughout the culture that the more hours you work = better performance and company loyalty. It's very common to see people in the office from 8am to 8pm on a daily basis and then log in from home to continue to work.
CEO is controlling, disrespectful, and difficult to work with. His business model is ludicrous and unsustainable, the only reason why his company has had a successful run is mainly due to luck and good fortunate. With a flick of a finger, we, the lowly employees are to cater to his majesty's every whim.
No work-life balance, disrespectful management, high intensity and high strung work environment
Laborer (Former Employee) – Calgary, AB – 13 March 2017
Found the job through a friend whos sister mentioned they were reopening and needed help with the general labor. Friendly coworkers and an overall atmosphere made for a pleasurable couple days it took to do what was needed.
Discouraging, overly-competitive environment with extremely poor management
Sales Advisor (Former Employee) – Vancouver, BC – 1 March 2017
Aritzia is a workplace very centred around individual performance, with extremely high expectations. Unhappy clients complaining about rude, transactional customer service far outnumber those who are truly pleased with the store's atmosphere.
not enough hours, zero encouragement for new hires, no cooperation between coworkers, horrible management, no regard for work-life balance
If you want to be in sales this is where you start
Part-time Stock Clerk (Former Employee) – Vancouver, BC – 26 February 2017
Of all the summer jobs I'd say this is the worst because it is at night when the buses stop running and as a 16 year old having your parents come get you at 3 in the morning does not make for a good job. Plus they pay minimum wage and you don't get that many shifts but it's the only way to get a day time sales position there.
Style Advisor (Former Employee) – Toronto, ON – 23 February 2017
Working at Aritzia let me had a big improvement in fashion retail filed. we had training 1 to 2 times per week, that managers will teach us how to sale professionally, and how to catch customers. The manager team always tell us should be knowledgable, and we had few test to do, in order to know well about our products. I think that is one of the skills that I need to get as a sales person.
Entry-level Cashier Experience in a Fast-paced environment
Temporary Cashier (Former Employee) – Vancouver, BC – 20 February 2017
- Learned Point-of sales system and cash flow - Highly pressured in doing cash transactions in a fast-paced environment - Hardest part of the job is when meeting a demanding, unfriendly and unsatisfied customers and try to resolve their issues with their particular transactions