Family Counsellor & Pre Planning Director (Former Employee) – Toronto, ON – 18 September 2017
When I worked there sales reps were strictly commissioned. High pressure to push customers into sales, meet quotas, mislead clients. Sales reps stole clients from each other, back stabbing cut throat environment
Sales Representative (Former Employee) – Windsor, ON – 8 August 2017
Mangement is unrealistic, they want you there 7 days a week. There are 7 meetings a week, you are micromanaged, intimidated, and the cold calling is horrible. The leads they give you are old and they just keep recycling them. Marketplace did a review of the company and they keep replaying it. I would suggest you watch it as the Windsor Office is featured. This is the worst job I have ever had, it is 100 percent commission. Run as fast as you can!
Cemetery Director (Former Employee) – Sherwood Park, AB – 22 December 2016
First off, I loved the work. Everything about bringing people comfort in their time of grief gave me great pleasure.
The issue is the job description. Expect to be micromanaged. You do not get to make your own schedule and we often end up working 70+ hour weeks. Management is under strict pressure to produce and that trickles down. Expect to be belittled if your quotas aren't met for the week.
Co workers are varied. Some great, some sleazy. Expect a lot of distrust.
Management overrides are substantial (6-8%)
The work. Serving families. The family apprication.
long hours. Micromanaged. Managment. Job demands. Full Commission
Old school/old boys club with dictatorial managment style.
Sales Representative (Former Employee) – Vancouver, BC – 14 October 2016
The company is stuck in the old days, lacks direction in marketing and doesn't provide adequate lead generation. The sales approach and process is from the 70's. Since privatizing, the company has become $ focused at the expense of all else and only pays lip-service to valuing customers or staff. Work-life balance is poor due to the effort required in numerous areas to achieve a decent income; all the while down-loading administrative functions onto sales staff in a cost savings down- sizing of administrative staff. Free labour on the backs of commission sales staff. There is verbal abuse and lack of respect of the staff, favoritism, cronyism and genuine lack of caring for the sales employee, misrepresentation of income expectations and job duties. Overall, a dinosaur of a company.
beautiful properties, caring staff, not management.
Accountant (Former Employee) – Toronto, ON – 27 August 2015
Great team to work with. Nice Management and co-workers. But depends on your department, it's not always the case. The hardest part is the workload, as the company contains sooo many branches, it takes some time to get to know.
Administrator (Current Employee) – Toronto, ON – 4 December 2014
Coworkers not the best. Same routine daily, database management and leads direction to sales rep's. The job is not hard, managing one particular report is time consuming and tedious. Enjoyable part of the job, I am not micro managed.
Sales (Former Employee) – Glen Oaks – 8 January 2014
Worst Job ever!!!! Your hours are not really your hours and you have to work 6 out of 7 days in order to make money (weekends and evenings). You also do a ton of free work because they are too cheap to hire the proper amount of staff. Head office has no clue what goes on at each branch(lots of bullies).
Not one pro, they misrepresent themselves.
Long Hours (weekends and evenings). Too much free work with no pay.
Volunteer (Former Employee) – Oshawa, ON – 22 January 2013
• Performed administrative duties including; copying, collating and preparing materials for distribution at meetings • Received and screened incoming calls • Effectively rated the importance and/or legitimacy of incoming calls and prioritized accordingly • Greeted vendors, clients and visitors; referring inquiries to appropriate sources • Prepared supporting paperwork for accounts payable, board and committee meetings • Maintained office supplies and stationery orders
Very few people are cut out for this manipulitive sell
Sales Representative (Former Employee) – Stoney Creek, ON – 23 September 2012
Very difficult sell. Most of your time is spent speaking with a couple of hundred people in order to get a single appointment that may or may not pan out. No one wants to think about death. Management is stuck in the 1960s, new ideas or any creativity is not welcome
your hours are essentially your own as there is no salary