General manager was nice and did her job the way she should. Whoever owns the chain should invest in night cleaners, quality ingredients, and the renovation of the restaurant to look more modern and classier. The employees do not get paid enough to clean the filth off the restaurant on top of their ACTUAL duties as cooks, servers, bartenders, hosts, etc. But to further touch on the quality ingredients bit, Applebee's should really consider that so they could mark up their prices with reason. The fact that their food is seriously inexpensive attracts all around awful clientele. You have to spend money to earn money. Maybe they wouldn't have to close so many locations if they considered this.