Technical Specialist (Current Employee) – Toronto, ON – 17 January 2017
Apple's mission statement and public initiatives are felt internally within the company everyday. Privacy, environmental friendliness, gender equality, inclusivity, diversity are not just marketing buzz words but something the company strives to achieve everyday in the way it treats its customers and employees.
Working at the Genius Bar, my typical day involves taking appointments to diagnose and resolve issues our customers may be facing with their Apple products and services.
The most challenging part of working in an Apple Store would have to be adjusting to the high traffic environment and being able to give a consistent customer experience to each and every customer that walks into the store.