At Home AppleCare Adviser (Former Employee), Rio Rancho, NM – August 17, 2014
Pros: working from home
Cons: working from home
I took calls and helped customers with technical needs of their Mac Computers. I learned great customer service skills and how to troubleshoot Mac Computers. I had 5 different Managers over the course of a year and each was different. My co-workers were liek minded and enjoyable to talk to. Hardest part was being at home and not having a direct manager/supervisor – more... to ask for help or ask questions to. Most enjoyable part was being in the comfort of my own home and not having to stress about my appearance or being late due to things like traffic. – less
ANZ Mac Expert - Apple Financial Services (Former Employee), Austin, TX – August 12, 2014
I had a great time working with Apple! I learned lot and met a lot of great people. The learning curve is rather slow, so if you want to take your time developing your personal career then it is a good place the start.
Lead Specialist (Former Employee), Austin, TX – August 9, 2014
A lot of ambiguity. Typical day at work? fun and productive, learned how to deal with different issues, problem and solve them. Management are great, very supportive and their doors are always open. co-workers are also awesome. Help each other with any issue team work. The hardest part of my job? i can honestly say i have none. The most enjoyable part – more... is resolving and WOW the customer issue, putting a smile on the customer face even though i cant see them through the phone but i can feel it. – less
Exciting, innovative and fast paced work environment
Specialist/Team Member (Former Employee), San Francisco, CA – August 8, 2014
-Dealt with customers on a day-to-day basis & interacted with various levels of management by sharing ideas and demonstrating strong product knowledge. -Acknowledged and participated in suggestions to advance company progression and customer satisfaction. -Demonstrated effective sales techniques with diverse population and contributed to company’s set – more... goals by increasing sales. -Learned and excelled in Mac IOS products including imac, ipad, iphone and other Mac related hardware/software devices. – less
Sales Assistant and Repairer (Former Employee), Chermside, Australia – August 5, 2014
Pros: great atmosphere
Cons: mentioned above
Enjoyed working there; learned a lot and had a lot of responsibilities however advancement in the job wasn't apparent. More responsibilities came with length of time and knowledge of the business as I demonstrated through almost 3 years of work however change in roles was lateral instead of vertical.
Excellent job culture though :). Have a lot of friends – more... still. – less
Advisor/Apple IT Technician (Current Employee), Raleigh, NC – August 3, 2014
I think that working at this company is a great experience for me. It is somewhat challenging. I just graduated college with my Computer Technology Degree. I also think that they pay should be a little more for example: I specialize in all Apple products such as IPhone's, IPad's and ect.