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490 reviews

Apple Employer Reviews

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Nice place to work.
Concierge (Former Employee), San Francisco, CA – June 5, 2013
Overall this is a very nice placed to work. The pace is fast. You are exposed to cutting edge technology.
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Cool place to work
Americas Operations (Current Employee), Austin, TX – June 4, 2013
Pros: tons of autonomy
Cons: bad work/life balance
Apple is the most unique place I have worked in my career. A typical day lasts from 8:30 to 6:30 with a few hours more at home. My co-workers and I kid that this is the first place we worked where we wished it was Monday versus Friday so we had more time to get things done. Timelines are ultra short and there is little to no tolerance for mistakes. – more... Management gives their employees a long leash to do what they want as long as commitments are hit and constant improvement on processes and tasks happen. The hardest part of the job is the ramp into your role, it typically takes longer than what I have experienced elsewhere but the expectation is to ramp in half the time. If you find a manager that you have a good fit with than you should be fine. The most enjoyable part of the job is working with a great cross section of people. All in all, a good experience but I have learned to know what I look for in my next role. – less
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Fun and diverse team that likes to succeed
Apple Administrator, Genius, Visual Lead (Current Employee), Frisco, TX – June 4, 2013
Pros: off-site breakroom, benefits, employee purchase program
Cons: work/life balance, managerial turn-over
- perform inventory duties through SAP, audit the system versus physical computers, contact customers with status updates, prioritize the day to the incoming technicians. Partner with management with variances and update them with customer service issues. receive and allocate incoming parts. facilitate appointments with customers.
- I learned that using – more... feedback both positive and constructive can help individuals and the team as a whole and to not be afraid to use it but helps with managements support.
- Management attempts to make sure that the team has the support needed to facilitate the needs of the customers both for the internal and external ones. Also they attempt to help one's career in Apple but at times can lose sight.
- Apple takes pride in the diverse hiring of the team. The co-workers at Apple are energetic and understand that helping and using feedback is the best tool to have a successful team
- The hardest part of the job is when new product comes out and the team is not aware of all the benefits and features to show the customers
- Most enjoyable part of the job is when we have overnights and change the layout of the store and showcase new products. Knowing that the store speaks for itself by the displays and setup is a rewarding feeling. – less
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Great place to develop yourself
Mac Genius (Current Employee), Aventura, FL – June 4, 2013
Pros: a lot of investment is made on their employees
Cons: takes a lot of approval to see changes made
Great place to develop yourself, i recommended everyone to work here
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Great Benefits and a fun culture.
Lead Cashier (Current Employee), New York, NY – June 3, 2013
Pros: great benefits
Cons: attendance policy, hard to move up due to so much talent within the company.
One of the best retail companies I've worked for. Very fair environment. Tough attendance policy, but very clear.
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Fun work environment
Apple Specialist (Former Employee), Honolulu, Hawaii – June 3, 2013
The company provided a good amount of training. The culture is very upbeat but expect to be part of the "Apple-Koolaid" club.
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Enriching and Innovative
Specialist (Current Employee), Frisco, TX – May 30, 2013
Pros: dress code was amazing. fun environment. cool technology.
Cons: hard to move up in the company. scheduling.
I've learned many things from working at apple. I've learned patience and knowledge seeking. I've learned to look at things at a different perspective and be more of a team player.
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great company
Electronic Technician (Former Employee), Sacramento, CA – May 29, 2013
Pros: free lunch
Cons: no benifit for tempuerary employee
good company to work for. I enjoyed working with all the people that I cross. I learned many experience from all the people that i met.
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At Home work
Service Expert (Former Employee), Phoenix, AZ – May 29, 2013
Pros: pay
Cons: junior management
Pays well for at home work. Supplies all equipment necessary to do the job.
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Fun to work at and a great team to work with.
SALES/TECHNICIAN (Former Employee), White Plains, NY – May 29, 2013
Pros: great benefits, great perks, great place to work
Cons: management, and lack of personal time
I honestly loved working at Apple and maybe if I wanted I would go back to it. A great team awaits anyone who wishes to work at Apple. I learned technical skills and social skills. I also learned skills that would allow me to become a manager. The management team was ok. Different agendas sort of conflicted with one another and so not entirely on the – more... same page. Also some managers were truly there to help you grow while others not so much. The hardest part of the job was maybe dealing with unexpected situations but that also made it the best. Thinking on your feet is certainly a challenge but totally worth it. – less
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very fun and easy job.
Call Center Representative (Current Employee), Raleigh, NC – May 29, 2013
Pros: sit down job
Cons: schedueling
typical day is easy just talking on phones. just hope you dont get a angry customer. I learned proper phone techniques the management are cool. my co workers are the best. hardest part is angry customers but the most enjoyable is the customers as well
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Different challenges and great technology
Apple Technical Advisor (Former Employee), North Lauderdale, FL – May 29, 2013
Working for Apple was an amazing experience that helped me develop certain traits and improve on weaknesses. I learned to be patient with customers and provide the top most service. Management was very welcoming and cool. They always had something new to teach. Best part of the job was my co-workers. They made it enjoyable for me. Very friendly atmosphere – more... in my opinion. The hardest part I would say is humbling yourself with the customers. – less
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Great Employees Terrible Company
Technical Advisor (Former Employee), Boulder, CO – May 27, 2013
Pros: free lunches, great co-workers
Cons: healthcare options, rotating door of managers, mandatory overtime, unpaid workers
When you first start work for Apple they give you the hopes and dreams speech as I call it, everyone whom I know that started work for Apple have high hopes and expectations. Over time you realize its all a lie, extremely misguided management, overworked and many times not paid. The way you learn of new policies is by being written up first, don't speak – more... up or out or you may end up on the unemployment line. Many times they have mandatory overtime, change schedules without notice, and have since outsourced scheduling to the philippines. I did enjoy the history and the culture and great people to work with but there is no future with Apple, every supervisor or manager is eventually replaced and the new ones will not even know your dedication and loyalty despite being screwed. – less
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Fun and Innovative
Southeast Manager (Former Employee), Washington, DC – May 27, 2013
Apple is a fun and innovative place to work. Sadly they closed the field office in Ft. Lauderdale, which required me to find employment elsewhere.
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Great Benefit
Specialist (Current Employee), Fairfax, VA – May 27, 2013
Pros: great working experience
Great Customer service is what Apple is all about and it is a very good place to work because your coworkers are more like your friends.
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A great Place to Work
ACMT Certified Computer Technician (Current Employee), Costa Mesa, CA – May 25, 2013
Apple is a wonderful company to work for, they offer lots of employee enrichment.
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Great Place to Start!
Family Room Specialist (Current Employee), Leawood, KS – May 24, 2013
Amazing workers. You will learn more than you can even imagine.
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Wonderful Job
Family Room Specialist (Former Employee), Augusta, GA – May 24, 2013
Pros: great staff and management, good values constantly promoted, honest help to customers, benefits are top notch
Cons: stressful when facing irate customers
Values at Apple are amazing when utilized by staff and management. People can be amazing if they invest and strive to do their best. My experience was great. I love my Apple family and miss working with them. Though I know that experience is not everyones it was mine.
Typical day would start with a shift meeting, then move on to tech support with customers – more... one on one, then move to training sessions in either group or one on one sessions, lunch, then repeat.
Management was very proactive and would periodically check on your performance and personal outlook on the store as a whole, your area of focus, you likes and dislikes, etc. Reflection and take aways are very important to the management.
Hardest part of the job is dealing with unhappy customers. For me that was fun because I like calming people down and helping them through hardships. The best part of the job was playing with Apple products all day, getting the news of new products before anyone else, and setting them up before the general public got to see them.
Co-workers overall were great. A couple of bad apples (no pun intended) every once in a while who didn't fit in correctly with the work flow and style who would weed themselves out over time. They would be the typical lazy slouch or complain about anything and everything.
I learned a lot about new technology, genuine customer service, setting expectations early and correctly, driving myself to learn and grow in a field of professional interest, and how very important respectful feedback is both down and up the chain of command really is. – less
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Great culture
Family Room Specialist (Former Employee), Memphis, TN – May 23, 2013
I did not like how the scheduling worked but loved my coworkers and the work place environment and culture
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Great company and love my team
Specialist (Former Employee), New York NY – May 21, 2013
Awesome place to work and have a career. Team atmosphere is great. I enjoyable interacting with different customers on any work day. A typical day at work consist of selling products and services offered by Apple Inc. to all customers.
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About Apple

Apple Inc.designs, manufactures, and markets personal computers, portable digital music players, and mobile communication devices – Read more