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1,277 reviews

Apple Employee Reviews

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Productive and fun place to work
Specialist (Current Employee), Vancouver BCFebruary 25, 2013
Pros: free workshops
Great place to work, always learning on the job with a great supportive team.
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Good for a temporary job while you work on your career.
Concierge/Specialist (Former Employee), Toronto, ONDecember 7, 2012
Pros: good pay, good coworkers
Cons: long hours, lots of customers, stress, people yelling at you
Apple isn't for everyone. It's a stressful job, with terrible management. But it pays well, and the co-workers were amazing. I met some of my favourite people in the world while working there.

In a week, we would see over 50,000 people come through the doors. All of whom were looking for something different. You had to remain calm, and remember everything – more... about all the staff members and their knowledge, while remembering the information of the product.

Plus, the job was always changing. And the products were always changing. You would have to take the initiative to learn something new every day. – less
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A great technology company for people of various walks of life
Genius / In-house (Former Employee), Vancouver, BCOctober 21, 2012
Pros: plenty of catered food, great benefits, challenging, high pace environment
Cons: exhaustive hours, poor advancement opportunities, management and job goals can be unrealistic at times
A great company to work for. You meet many people in the job from all over the world, get to meet the occasional celebrity, and challenge yourself continually. The company will encourage and assist where possible for personal growth in the company, but for those wishing to go beyond retail, there is little opportunity within Canada for this.
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Fast-paced and fun place to work
Sales Associate (Apple Expert) (Former Employee), Waterloo, ONSeptember 12, 2012
Apple provides an energetic atmosphere with a lot of room for growth and learning. The people working with Apple I have always found to be helpful, friendly, and willing to go above and beyond to help the customers.
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Welcome to your corporate tomb
iTunes Provider Support Advisor (Former Employee), CorporateDecember 15, 2014
Great pay, sometimes bad managers, 0 chance of advancement.
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Good Place
Specialist (Current Employee), Denver, CODecember 15, 2014
Great Place to work, place really cares about you. Management is good depending on store. Co-workers are awesome. Can be very busy and demanding
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Amazing Culture and Management makes it an ideal place to work
Retail Support II, Senior Associate (Current Employee), Plano, TXDecember 15, 2014
While the job is essentially retail, my role requires me to wear many hats and has allowed me to gain skills that will help me in not just my current role and job but in any career I seek. The management has a very open door policy and allows you say want you want in a positive-intent environment. Co-workers, while young, care about their positions – more... and have fun at the same time. – less
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Good learning environment
Senior Associate Consultant (Former Employee), IndiaDecember 15, 2014
Great learning experience with one of the most competitive clients.
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Fun place with infinite things to learn
Sales Engineer (Former Employee), Indore, MPDecember 15, 2014
Pros: flexible work hours
A typical apple store vibe.Everyday you have to face new challenges ,solve and listen to new queries.Maintaining a good rapport with the customers by building long term relationships and adhering to their requests.You end up being a good team player and acquire good interpersonal and communication skills which is an added advantage towards fulfillment – more... of your personal goals. – less
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N/A
EXPERT (Current Employee), Houston, TXDecember 15, 2014
Apple is an amazing company that specializes in creating products that enrich people's lives. The company creates a challenging environment that allows it's employees to do what they do best. Simply put there are plenty of companies that could learn form how Apple values it's people and their customers.
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Great scope to work and learning
Oracle DBA, Technology Lead,Infosys (Current Employee), Cupertino, CADecember 14, 2014
Awesome company to work. There is a lots of scope to work/innovate.
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looking permanent full time job
Rework Technician (Current Employee), Elk Grove, CADecember 13, 2014
Working as Rework technician testing iPads, and iPhones
Restored, downloaded, and updated applications for iPads and iPhones
Worked on Apple server called Global Service Exchange (GSX) to check the product dispatch information, customer comments, and update the information of products being repaired
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Excellent Working Environment
TIER 1 ADVISOR (Former Employee), Austin, TXDecember 11, 2014
Apple offered an excellent work environment along with the opportunity for educational growth.
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Great place to work
Logistics Analyst/Specialist (Current Employee), Culver City, CADecember 11, 2014
Pros: company culture
Cons: location
Systems analyst.
I work for Apple under the Beats branch.
Please see Beats review.
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Productive place to work. But Lacks management
ADVISOR, APPLECARE TECH SUPPORT (Former Employee), Southfield, MIDecember 11, 2014
Pros: flexible schedule
Cons: managment
Productive place to work. But Lacks management and morals and respect for their employees
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Respectful and Positive work area.
Order Support (Current Employee), AustinDecember 10, 2014
A laid back respectful fun place to work. I learned ALOT very interesting situations on how to handle them. Management and my co workers are GREAT, nothing was hard about this job at all. I met a lot of good people.
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Tier one Technical iPhone Support
Tier One Technical Support (Former Employee), Addison, TXDecember 9, 2014
Responded to and resolved customer issues with iPhone usability (dropped calls, email and text message problems) – provided troubleshooting support to determine if issues were network-based and needed to be routed to AT&T, or higher tier at Apple.
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Very fun place to work and to grow
Red Zone Specialist (Former Employee), Fort Lauderdale, FLDecember 9, 2014
Pros: willing to teach
A typical day at work is very not so typical at all. Every day is completely different because customers are very different from one another.
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No work life balance
AppleCare At Home (Current Employee), Work From HomeDecember 8, 2014
Pros: legally required lunch and meal breaks given (and then some), living wage pay, occasional swag sent out benefits inline with larger corp benefits
Cons: ill informed management, a bizarre shift bid policy, further room for advancement questionable
AppleCare advisors used to have a much better ability for work life balance - new changes allow for cross skilling at a much more aggressive queue management practice. "Mandatory" overtime abounds.

Floor management is a revolving door of misinformed, freshly promoted or on "rotation" reps who have no consistent team management policies or metric goals.

However – more... - as tech call center jobs go they are above par. But for the experience that one would expect for a more relatively "advanced" corp? People come for the resume power and leave for better offers. – less
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High stress, dealing with over demanding customers
Apple Technician (Former Employee), MODecember 8, 2014
Pros: toys
Cons: consumer enslavement, soul crushing work loads
If you can handle micro managing and overwhelming work loads, this is the company for you! The pay was very nice and the benefits are top notch! Sick pay, paid vacation, stock options, great 401K match

About Apple

Apple reinvented the mobile phone with its revolutionary iPhone and App Store, defined the future of mobile media and computing – Read more