Specialist (Former Employee) – Toronto, ON – 21 February 2017
It's not a difficult job, however, hard work does not pay off. Everything is a personality contest. If you rub one manager the wrong way, you will never get any opportunities for growth. If you aren't their perfect little Apple boy/girl, forget about getting full time hours or changing roles.
Technical Support Representative (Former Employee) – Montréal, QC – 22 February 2017
the work place ther is like a kindergraden the management doesnt seam to know what is happening in the center system always crash the hire IT is nearly neaver there the hire agent have to fix the issue by themeself when the a office it hire/paid to do that work
Dynamic fast paced & constantly changing workplace.
Creative (Current Employee) – Toronto, ON – 16 August 2016
Working at Apple thus far has been a great experience, new challenges arise frequently, and working in an environment that is constantly in-flux helps develop the skill of dealing with ambiguity. Apple provides great benefits to it's employees, and there is a general sense that the company really appreciates its employees.
Many perks such as a really good Benefits program, Educational tuition assistance, Employee Shares Purchase Program, Group RRSP, Big discount on products for employees, Diversity is celebrated (race, sexuality, etc).
Retail-type scheduling can have a negative impact on work/life balance
Apple Certified Mac Technician (Current Employee) – Toronto, ON – 2 January 2017
- work/life balance needs improvement (set/preferred schedules) - excellent place to push the limits of what you think are possible for yourself - management at the retail level would benefit from internal promotions, rather than external hires (internals truly understand Apple 'culture') - great place to meet talented and intelligent folk with passions in music, photography, videography, entrepreneurial endeavors
Great opportunities for growth and personal development
Specialist/Service Specialist (Current Employee) – Burnaby, BC – 8 September 2016
So far, the greatest team I have ever worked with. We are focused, efficient, and most importantly, caring for each other and customers and their needs. I have grown more here than anywhere else. I've learnt more about business and more about myself here too.
Technical Support Advisor (Current Employee) – Hamilton, ON – 12 May 2016
it is a great place to work in. no work pressure and support team leaders and smiling management at all times. great pay good benefits and mainly the co workers become outside of work friends so its friends we work with at apple. a normal day is just taking calls and checking emails for fun activities and company treats and compititions as well. it does get a little draining constatnly talking for 8 - 10 hours a day lol fun though.
Sales Specialist (Former Employee) – Mississauga – 29 September 2016
In the whole of my career I do not believe I work for a company as incredible as Apple.I acquired so much,there the management the culture the work life balance just the whole thoughts on the way they work as a company and treat the staff.
Genius (Current Employee) – Burlington, ON – 6 February 2017
The Job itself is great, there are not enough stores/employees to help the number of customers that need assistance so you are expected to help a certain number of customers per hour or helping 2 or 3 people at a time. This makes for a poor experience a lot of customers. Management only cares about numbers despite what you are meant to believe. Helping the customers can be very rewarding as in a lot of cases they are not the strongest with technology. Repairing computers and phones can also be more about how many can you get done an hour which can lead to mistakes and longer wait times.
Specialist (Current Employee) – Montréal, QC – 2 March 2017
As a student, incredibly flexible with work/life balance and respect towards your position and how you can advance in the company. Employees feel generally valued, and can speak freely and openly (feedback culture appreciated).
Technical Specialist (Current Employee) – Toronto, ON – 17 January 2017
Apple's mission statement and public initiatives are felt internally within the company everyday. Privacy, environmental friendliness, gender equality, inclusivity, diversity are not just marketing buzz words but something the company strives to achieve everyday in the way it treats its customers and employees.
Working at the Genius Bar, my typical day involves taking appointments to diagnose and resolve issues our customers may be facing with their Apple products and services.
The most challenging part of working in an Apple Store would have to be adjusting to the high traffic environment and being able to give a consistent customer experience to each and every customer that walks into the store.
Manager (Former Employee) – Vancouver, BC – 26 February 2017
The company has a strong vision. It is very rewarding to work for a company that really thrives to make positive impacts on the way we live. Leadership has a very important responsibility to spread their words and help the big team, envision the future with Apple and empower each and every one of team members to maximise their talents to make this vision true. It requires a hard work to keep up in the company. Great place to learn leadership skills.
BOH-Specialist (Former Employee) – Coquitlam, BC – 6 December 2015
Working at apple is an exciting experience and there are challenges almost everyday which are a pleasure to deal with mostly because they are all unique and you will learn a lot out of it. All the employees be it in management or expert or genius or specialist they are all trained very well. Very good benefits and also very good pay system. i would not have left the company after 4 years even with all these great things, the only major thing that was lacking is the advancement for a person in the profile of his or her choice. Being an hardcore inventory person I would have stuck on to the company if it had any kind of advancement locally.
Absolutely the best work place I have ever worked in my 19 year career.
Advancement is slow and dependent on how willing you are ready to work in other departments, which you would otherwise dislike or are not ready to try out.
I enjoyed my tenure as both a Visual Merchandising Specialist & Product Specialist with Apple; the work culture was exceptional.
There was plenty of opportunities given to excel in your current role, & advance into other positions within their fast-past retail environment. Management was heavily involved in my trajectory & overall professional development, & gave me many opportunities to thrive & develop my personal skill-sets. They were supportive, & provided routine feedback.