Senior Technical Support Representative (Former Employee) – Peterborough, ON – 24 May 2017
I really enjoyed my time with Minacs Peterborough, especially in Tier 2 CPU. I met many people I will remain friends with for the rest of my life. The work can be demanding and difficult and the customers unruly, but it was one of the best jobs I've ever quit.
Apple Solutions Consultant (Former Employee) – Toronto, ON – 8 May 2017
Driven to always offer the best solutions for our customers Connecting with business partners and aligning your goals with them is crucial to the ASC role. Developing your own business plan that best suites you and your business partners independently
Product Zone Specialist (Former Employee) – Toronto, ON – 4 May 2017
Apple Canada Inc., teaches you more than just the job aspect. It sets you up with life skills through their industry-leading training and surrounding you with the necessary work environment to achieve your goals.
Apple does it like no other and is one of the best environments I have professionally step foot in.
(Calgary) - FRS (Service Technician) (Former Employee) – Vancouver, BC – 1 May 2017
Great staff to work with; managers mostly are glorified sales people and have been trained to put off promoting people with smoke and mirrors and 'self-improvement' courses (internal). The job is back breaking (you are not allowed to sit or lean on anything) and hours are all over the map being that most of the Apple stores follow mall hours.
Discounts on Apple and affiliated partner products
Long hours, shift work, little pay and very little opportunity for promotions
Sales and Tech Specialist (Current Employee) – Burlington, ON – 5 April 2017
Apple has strengthened my ability to build relationships with people over the last three years. I've met individuals from all walks of life, I've learned about so many different things I was unaware of before, and it's impacted my life because of it.
Specialist (Current Employee) – Montréal, QC – 2 March 2017
As a student, incredibly flexible with work/life balance and respect towards your position and how you can advance in the company. Employees feel generally valued, and can speak freely and openly (feedback culture appreciated).
Manager (Former Employee) – Vancouver, BC – 26 February 2017
The company has a strong vision. It is very rewarding to work for a company that really thrives to make positive impacts on the way we live. Leadership has a very important responsibility to spread their words and help the big team, envision the future with Apple and empower each and every one of team members to maximise their talents to make this vision true. It requires a hard work to keep up in the company. Great place to learn leadership skills.
Technical Support Representative (Former Employee) – Montréal, QC – 22 February 2017
the work place ther is like a kindergraden the management doesnt seam to know what is happening in the center system always crash the hire IT is nearly neaver there the hire agent have to fix the issue by themeself when the a office it hire/paid to do that work
Specialist (Former Employee) – Toronto, ON – 21 February 2017
It's not a difficult job, however, hard work does not pay off. Everything is a personality contest. If you rub one manager the wrong way, you will never get any opportunities for growth. If you aren't their perfect little Apple boy/girl, forget about getting full time hours or changing roles.
Genius (Current Employee) – Burlington, ON – 6 February 2017
The Job itself is great, there are not enough stores/employees to help the number of customers that need assistance so you are expected to help a certain number of customers per hour or helping 2 or 3 people at a time. This makes for a poor experience a lot of customers. Management only cares about numbers despite what you are meant to believe. Helping the customers can be very rewarding as in a lot of cases they are not the strongest with technology. Repairing computers and phones can also be more about how many can you get done an hour which can lead to mistakes and longer wait times.
Family run business providing excellent customer service
Auto Glass Administrative Assistant/Payroll Clerk (Former Employee) – Peterborough, ON – 24 January 2017
i enjoyed working at this family run business. I was offered training to exspand my skills to have me working in shop as well as custome. I was given the oportunity to advance in my job and take on more responsibilty. Duties included greeting customers, answering phone lines, invoicing, scheduling appointment
Technical Specialist (Current Employee) – Toronto, ON – 17 January 2017
Apple's mission statement and public initiatives are felt internally within the company everyday. Privacy, environmental friendliness, gender equality, inclusivity, diversity are not just marketing buzz words but something the company strives to achieve everyday in the way it treats its customers and employees.
Working at the Genius Bar, my typical day involves taking appointments to diagnose and resolve issues our customers may be facing with their Apple products and services.
The most challenging part of working in an Apple Store would have to be adjusting to the high traffic environment and being able to give a consistent customer experience to each and every customer that walks into the store.