Tier 1 alpha broker, professional, great branded company
Global Sales Consultant (Former Employee) – Toronto, ON – 27 November 2017
Aon is a great place to work. Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Human Resources Associate (Current Employee) – Toronto, ON – 6 October 2015
I’ve had the opportunity to work for Aon Hewitt for almost Four year. As we are aware, CIBC outsources Human Resources functions to Aon Hewitt. At Aon Hewitt, my job duties require me to handle incoming calls and communicate through a means of email correspondence with CIBC managers, directors, and executives. Furthermore, I also provide administrative support to our CIBC HR consultants with any inquiries they have regarding human resources policies, running reports in myHR or myTime, or simply assisting with transactions in either of these systems. At Aon Hewitt, I use the People Soft software to access any specific employee data, as well as, CIBC & Me to provide any additional support. This job has really allowed me to gain a great working knowledge of CIBC’s business activities and organization structure.
Developed my communcationand customer service skils
Bilingual Human Resources Support Service Agent (Former Employee) – Toronto, ON – 24 September 2015
I developed my customer service and customer service skills . I enjoyed assisting customers with their questions. Sometimes, it can be really stressful when we have high volume of calls and have to manage resolutions and other administrative duties. Overall, I had a good experience
Productive, professional and an EXCELLENT place to work.
Recruitment Coordinator (Former Employee) – Toronto, ON – 10 June 2015
I thoroughly enjoyed working at Aon! A typical day at work included meeting with different stakeholders, IT onboarding processes, coordinating interviews, attending meetings and taking part in special projects regarding talent acquisition.
The management and co-workers were amongst the best group I have ever worked with. My manager was extremely present, proactive and a great leader. I also made great long term friendships with the co-workers I met there.
The most enjoyable part of the role was the work life balance factor – I absolutely loved that I was able to work from home which made it easy for me during my multiple doctor appointments. The hardest part of the job, (if I had to choose) could be that my manager was in another country but she made it very apparent that she was present and there for our team.
Work/Life Balance, Working from home, Great team, Great location
IT was difficult to assist with issues, Moving up & Contracts
I was hired on as the Account Coordinator having over 10 years experience in the insurance industry and have my CAIB designation. The brokers above me just obtained their designations that year and I'm sitting folding boxes filling dead files. My skills were not utilized at all! And what's funny...they still haven't filled my position.
No management skills...no direction...nothing to do
Costumer Service Representative (Former Employee) – Toronto, ON – 30 January 2015
Few years back (my first CSR role probably), while I was working for one company, I remember being by myself in the Department, that was one evening, when I received a customer who came to order a particular special item to me. I knew that I once had watched my supervisor doing the same order on computer but I had never ever had a training on how to do it. With confidence, I started ordering the item on my system and my client was sitting beside. Arrived in the middle of the transaction, I was stuck. I did not know where to go, which way or button to press. And then, we started looking one another. After like 5 to 10 minutes without any word, an idea came into my mind, I called the assistant line for help. The guy who I spoke to was so much helpful and he was able to lead me throughout the whole process. Then I was able to help my customer although it took longer than expected. I was so impressed on how my client was so patient and kind to me, until the end of the transaction. He understood me and finally was satisfied and pleased. What I learned, when working, we won't be always easy things, we sometimes meet with hard situations that require immediate decision making. In middle, it wasn't really funny, but it ended well at least and my client was served and happy. I compare this like life. Life is not always easy, sometimes it requires to push and squeeze. Challenges are good in particular times! They prepare you for the next level!!
Customer Service Associate (Former Employee) – Toronto, ON – 31 December 2014
I loved working with Aon Hewitt. Excellent working conditions, great staff and working environment. The most enjoyable part of the job was to help people, and carefully tailor the coverage plans to their needs, helping them choose what suited them better.
Service Delivery Specialist (Former Employee) – Toronto, ON – 27 October 2014
Terrible bosses, a culture of blatant favoritism. There is no organisation, mass confusion. Zero support from upper management. Customer Service Associates are underpaid and overworked. I worked at their Sheppard and Yonge Toronto Canada location. It is the equivalent of a sweat shop. I would NEVER recommend anyone to work at Aon Hewitt.