Compensation Data Analyst (Current Employee) – Toronto, ON – 15 August 2017
The work life balance is excellent and so is the flexibility at work. The management is very kind, supportive and provides lear direction. Great managers make this organization an awesome place to work in.
Productive and fun work place with different activities to make employees alive
Manager (Former Employee) – Toronto, ON – 19 July 2017
Typical day at work includes regular working included with lunch break and active game areas in which you play as well as team building and discussing issues regarding work. NO BOSS culture, all employees calling eachother by names, open door rooms if you wanna talk to any higher management. work completion is more important than In and out timings.
Various Positions (Former Employee) – Calgary, AB and Houston, TX – 23 May 2017
This is an excellent company to work for with opportunity to advance. Training provides for the various positions I held within the company was very good and the support I received from management was excellent.
Customer Service Representative (Former Employee) – Toronto, ON – 5 May 2017
If you are working in the call centre, the environment is generally stressful with a ridiculously high volume of calls because of high-turnover, which means always under-staffed. Management is kind of a joke, except for a select few, even though they are all very nice. Comments that should be reported to HR happen constantly in this place, strangely mostly by managers.
It's a job, pay is ok, bonuses that are actually attainable
Being under-staffed, lack of teamwork, poor on-floor management
Bilingual Customer Service (Former Employee) – Toronto, ON – 4 April 2017
I worked their as a bilingual customer service taking calls from CIBC employees. Their training programs were poorly designed, it lacked elaboration, teachers were not informative. Supervisors are unhelpful, sometimes they are rude. Knowledge base is available but it is disorganized, it takes you long time to find a piece of information which is needed. New hires are not given enough time to know the technology. Many employees are nothing more than sycophants to prolong their contracts.
rude co workers except for fews. Uninformative supervisors and management.
Administrative Assistant (Current Employee) – Toronto, ON – 19 March 2017
Overall, great work environment, family friendly culture, flexible to accommodate personal life. Depending on the position, it might take long years to get promoted or grow in your career as it is a very stable company with very low turn over, nobody leaves unless they are retiring making it very difficult to climb the career ladder.
Customer Service Agent (Former Employee) – Toronto, ON – 7 February 2017
I had a good experience, I learn lot from mistakes, from others colleagues and from the support team. Is only the way wich is how the training is done is not the best, but still a lot of good things I could learn from it. Great team!
Senior Facilities Coordinator (Former Employee) – Toronto, ON – 30 January 2017
Took care of all office request Check all floors and photo copy stations Set up meeting rooms Took care of any venders or trades that were assigned for that day Ordered any office supplies that were ordered Set up polycoms , power point presentations or any catering that was ordered .
Worked with a lot of wonderful people. Very professional.
Customer Service Specialist (Former Employee) – Toronto, ON – 24 January 2017
I had a great time working there, made lots of connections. Learned a lot about benefits and pensions. However the department I worked with was managed very badly, and unfortunately that is what I think lead to the disintegration of the Small-Market Dept.