Operations Manager (Former Employee) – Toronto, ON – 7 November 2017
I enjoyed the team members and the project, but I found that the leadership in the specific area I worked lacked experience in certain areas and had trouble respecting the roles of others. there was noted blind acquisition of a project with no SOW defined and directors provided no support to prevent scope creep. Project launched almost a year late.
locations were good, good environment, team members smart and worked well as a team.
Setup Configuration Specialist - Defined Benefits (Former Employee) – Toronto, ON – 18 October 2017
The job required analysis testing , and configuration. 1 month of training which is beneficial. The workplace culture is very quiet similar to a library. Company has some social events but it is hard to meet new people around the office. You are confined to teams.
Compensation Data Analyst (Current Employee) – Toronto, ON – 15 August 2017
The work life balance is excellent and so is the flexibility at work. The management is very kind, supportive and provides lear direction. Great managers make this organization an awesome place to work in.
Productive and fun work place with different activities to make employees alive
Manager (Former Employee) – Toronto, ON – 19 July 2017
Typical day at work includes regular working included with lunch break and active game areas in which you play as well as team building and discussing issues regarding work. NO BOSS culture, all employees calling eachother by names, open door rooms if you wanna talk to any higher management. work completion is more important than In and out timings.
Various Positions (Former Employee) – Calgary, AB and Houston, TX – 23 May 2017
This is an excellent company to work for with opportunity to advance. Training provides for the various positions I held within the company was very good and the support I received from management was excellent.
Customer Service Representative (Former Employee) – Toronto, ON – 5 May 2017
If you are working in the call centre, the environment is generally stressful with a ridiculously high volume of calls because of high-turnover, which means always under-staffed. Management is kind of a joke, except for a select few, even though they are all very nice. Comments that should be reported to HR happen constantly in this place, strangely mostly by managers.
It's a job, pay is ok, bonuses that are actually attainable
Being under-staffed, lack of teamwork, poor on-floor management
Bilingual Customer Service (Former Employee) – Toronto, ON – 4 April 2017
I worked their as a bilingual customer service taking calls from CIBC employees. Their training programs were poorly designed, it lacked elaboration, teachers were not informative. Supervisors are unhelpful, sometimes they are rude. Knowledge base is available but it is disorganized, it takes you long time to find a piece of information which is needed. New hires are not given enough time to know the technology. Many employees are nothing more than sycophants to prolong their contracts.
rude co workers except for fews. Uninformative supervisors and management.
Administrative Assistant (Current Employee) – Toronto, ON – 19 March 2017
Overall, great work environment, family friendly culture, flexible to accommodate personal life. Depending on the position, it might take long years to get promoted or grow in your career as it is a very stable company with very low turn over, nobody leaves unless they are retiring making it very difficult to climb the career ladder.