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166 reviews

AOL Employer Reviews

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excited job
Customer Care Consultant (Former Employee), Bangalore, KAFebruary 18, 2014
good environment to work in.... also having fun when u take calls over 60/70 every day ,each member with a different mood and character.
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they had lots of good things for the employees to do
Customer Service Representative - Tech Support (Former Employee), Tucson, AZFebruary 12, 2014
It is sad that they laid us all off but it was fun place to work.
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Account Executive (Current Employee), Boston, MAJanuary 29, 2014
Good work environment
Fun peers
Strong company outlook
Good perks
Good benefits
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Productive and innovative culture
Sr. Operations Manager (Former Employee), Dulles, VAJanuary 27, 2014
This was a very productive and innovative work environment.
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Excellent Level of Expertise
Head of Video (Current Employee), LondonJanuary 22, 2014
Pros: free massages, freedom to come and go from the office, excellent colleagues, interesting industry
Cons: poor management, lack of respect for individuals, constant change in strategy (we are currently 'pivoting'), continuous and sudden restructuring
A typical day at AOL does not exist, there is a sense of the start-up in the organisation which leads to an excellent sense of expectation and sense of freedom but also failure due to its size, poor management (in the UK) and politics. My co-workers however at the mid and lower levels of the company are talented, tenacious, patient and above all excellent – more... up stream managers, it is thanks to them that there continues to be such great partnerships across the business. The hardest part of the job is to remain motivated and focused whilst strategy is changed relentlessly and restructuring is undertaken every 6 months at least. The most enjoyable aspect is the freedom that is granted, and if used wisely can under wraps, yield excellent results. – less
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too much presurre on the job and vert fast phase environment
Java Developer (Former Employee), Reston, VAJanuary 17, 2014
Was able to meet all the deadlines.Not able to spend time with the family much , have to spend extra hours.
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Fun yet challenging
Sr Marketing Manager (Former Employee), Dulles, VAJanuary 12, 2014
Pros: compensation and benefits
Cons: longer hours
High-energy workplace full of younger, ambitious, "type A" employees. Entrepreneurial spirit. Efforts are recognized and generally rewarded. Hardest part of the job was the long hours that seemed to be expected. Beautiful HQ campus with full amenities.
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Always on the cutting edge of new technology.
Quality Assurance Editor (Former Employee), Tucson, AZJanuary 10, 2014
Pros: friendly co-workers and management.
Cons: work hours
Learning new skills. Always being encouraged to move forward.
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Definitely a fun place to work, Plenty of benefits
"Technical Support, Tier II Representative" (Former Employee), Tucson, AZJanuary 8, 2014
Pros: cash incentives
Cons: they were going out of the country
8 hours on the phone troubleshooting customer software issues.
Received experience utilizing computers computers
Management was there for the staff
Met a lot of new friends
Hardest part of job some language barriers with customers
Most enjoyable was the commission compensation for hard work
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Good Place to work
Customer support executive, Voice - UK Process (Former Employee), Bangalore, KAJanuary 6, 2014
BPO 1st company.
learnt the art of customer service.
This is the most wonderful company that I worked with.
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Outsourced
Account Manager (Former Employee), Oklahoma City, OKJanuary 3, 2014
Pros: in house training, rewarded daily, motivation masters
Cons: time strict, hard to move up
Awesome management, fun friendly coworkers, rewarded short term, mid term, and long term, consistent awards. Adhere to strict time management but fun dealing with people. Communication skills were fabulously grown and trained upon.
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A very innovative workplace
Off-site Storage Specialist (Former Employee), Ashburn, VADecember 26, 2013
Pros: casual and fun
Cons: a temporary position
AOL is one of the most easy going companies I have had the pleasure to work with while still maintaining a professional workplace environment which takes pride in all they do.
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interesting place to work
Support Manager (Former Employee), Vienna, VANovember 25, 2013
Pros: relaxed work environment
Cons: changed culture for the worst
For the most part I had an excellent time working at this company but the culture changed and was not very good for long time employees.
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Unstable future for AOL
AOL Support Portal Production Platform Owner (Former Employee), Sterling, VANovember 21, 2013
Pros: interesting place and technologies
Cons: layoffs
Year after year it keeps shrinking. Not a safe place to work anymore.
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Leading Edge Technology
Sr. Manager (Former Employee), Dulles, VANovember 20, 2013
Pros: good work enviroment
Cons: after tw merger less entrepnureal and more corporate.
Each day provided a new challenge broadening your professional skills. training and professional participation in events was encouraged.
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Great Place to work
Director - Account Management (Current Employee), New York, NYNovember 18, 2013
Love working here. Great culture and relaxed environment make it a top place to work.
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great leadership, a little fast paced but if you can keep up it's great!
User Interface Designer, Researcher, Moderator (Former Employee), New York, NYNovember 17, 2013
Pros: nice ambience, lots of swag, good company culture
Cons: cubicles are somewhat hard to navigate - open communication not always actively encouraged.
... - or at least it was during my experience! I had a great mentor/leader as a manager when I first started as an intern who I personally credit for the majority of the way I think about and carry out my UX work / style today.
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fuyn call center
Customer Service, Retention, Sales (Former Employee), Jacksonville, FLNovember 12, 2013
Pros: good job
Cons: company moved
This is a great job for first time job seekers. if the company was still in USA. but they did give us a great package when we lost are jobs.
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Good company for their time
Mentor Program (Former Employee), Ogden, UTOctober 28, 2013
Pros: good company
Cons: market conditions outgrew company
Tech support for AOL on both PC and MAC. Mentoring other techs. Promoted into TechLive.
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great atmosphere
Customer Service Representative (Former Employee), Maitland, FlOctober 27, 2013
Pros: growth potential
Cons: got laid off
Great work life balance. lots of growth opportunity. Got lai, but enjoyed the experience

About AOL

Though it's no longer a part of Time Warner, AOL is still serving America online. The Web portal┬áserves users with an array of – Read more