AOL Employer Reviews

This was a great place to work. Employee appreciation was great. They had games and events at the site that made work fun.

Fast paced and dynamic environment. Independent management style prevails. Matrixed environment requiring collaboration and impact/influencing skills.

Great benefits and support to employees. Great culture and diverse management styles. They believe in the continuous learning of their employees.

The culture had a lot of positive energy. My team really strived to develop talent. Was only there a short time, but learned a lot.

Well established company, great people to work with and good work/life balance

worked in a department where we were put in the bottom corner of the building, and basically left to rot. No management, or anyone ever came down to talk to us. We did our job and then were let go without any opportunity to even meet anyone for advancement. Worst job experience I've had in 15 years of work, and 15 other people would agree exactly on – more... this. Highly do not recommend this place for anyone. – less

As the title suggests the most enjoyable part of the job would be at early morning 3-4, where all the floor walkers will wear a cap and come into the floor with a big bottle of chocolates. After every call we take, we will have to raise our hands which will yield us a chocolate. After an one hour, by 4 am, the floor walker will come around and check – more... who has got the maximum number of chocolate wrappers will get an on the spot goodie. This use make all of us long for the calls during last one hour of our shift. Especially in US shift when everybody would be tired with low energy will be motivated to take more calls with high enthusiasm. – less

Received calls from members desiring to cancel their membership. My task was to convince member to keep their membership active. Learned to manipulate and strong-arm clients to retain account. Compensated well for this dubious skill. This ultimately proved too difficult for my conscience.

preferred time warner before aol bought them out. time warner was about the customer, aol was about the gadgets

Was Manager at the OKC Call Center. Benefits were Great and Bonuses was structured to make alot more than your regular pay. Unfortunately the call center closed due to shipping jobs overseas. The company no longer has call center in the U.S. If you wanted to work overtime, then you can work as much as you wanted.

This was such a fun, educational place to work. Though, towards the end, the lay-offs and other silly moves by upper-management made it stressful. That being said, there was nothing more amazing than being a part of that company during its multi-million user growth spurts.

AOL was the best company that I have worked for. I enjoyed my job every day I was there. I wish it had been easier to move up the corporate ladder there but it was well worth my time.

A good place to work, Hours were based as needed ,
A good place to work, Hours were based as needed ,

A wonderful place to work at the time I was there. The culture has changed a bit from what I here.

Handled cancelation calls for the AOL retention department. Retained customers through the use of
technical support, educating customers on the AOL product highlighting benefits, and solution selling
through probing.

Contituous reorganizations, extended work hours, great cooworkers and team work however,

Loved working with the local community and from home! Wonderful working enviroment.

Fun I leared about new products how to do Translations. we worked hard but he also had alot of fun while we where on the job. co-workers where helpfull the there was nothing hard about this job, the most enjoyable part of the job was when we usto have employee day we always had something fun to do like a carnival outside.

I hated to see Convergy's leave the area I loved going to work it was always a blast with games and excitment made the night move so quickly

Fun.
Most of everything.
Level Headed.
Family.
Working During the Night.
FUN Filled Work Stations and Floor