Customer Service Representative (bilingual)
Answer 365 - Halifax, NS

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Answer365 is currently seeking a reliable, enthusiastic, motivated individual with an eye for detail, an exceptional ability to communicate, and a strong desire to provide excellent customer service.

If this sounds like you, then we want to hear about it!

The successful candidate will receive paid training, competitive wages, group insurance benefits, free parking, performance-based bonuses, and the opportunity to help real people solve real problems in real time.

Required Skills:

·Intermediate to advanced computer and typing.
·The ability to communicate easily and effectively in both English and French.
·Must enjoy working both independently, and in a team setting.
·Critical thinking skills that enable you to solve problems and make decisions quickly and independently, based on best business practices and policies.
·Attention to detail and accuracy in both your speech and writing, especially while multi-tasking.
·The ability to access and process information quickly from a variety of sources in order to answer customer inquiries.
·Awareness and respect for confidentiality at all times while handling sensitive and personal information.
·A commitment to self-improvement through continuous learning.
·Must be punctual and reliable.