Pros: close to home (5 minutes!)
Cons: co-workers getting too personal
Assisting sales team with customer inquiries, returns, lost shipments, back orders, requests for literature.
Also called on customers no longer dealing with the company and was able to get them back as customers, plus attract new clients for the sales team to follow up on and develop.
Co-workers were helpful, fun and became good friends.
Hardest part of the job was when there was nothing to do.
Most enjoyable part of the job is when I was extremely busy and productive.