Pros: we had free bagle thursday, and video games in customer support to relieve the stress
Cons: all the above is gone, employee morale is low, job reviews batter worker morale. seem to guarantee worker will fail. you do nothing right.
I loved my position as a work at home agent. Now that position has been eliminated. All agents are now called in. When I first began working with the company it was a breath of fresh air for a large corporation. None of the back stabbing, very high energy and positivity.
Since growing, through the work of its agents, it's now cold, lacking in care – more... of its employees and customers who literally make their business. – less