Intake Coordinator (Former Employee) – San Mateo, CA – 26 March 2013
I learned a lot working as a customer service rep at Amerisource Bergen. it taught me how to work well with customers/patients, and how to input simple data entry.I have about a year and a half experience with conducting benefit investigations along with intake with inbound calls. a typical work day would consist of about 20-30 calls and inputting about 30-40 enrollment forms into the database. I work extremely well under pressure and in high volume setting.
Caseworker (Former Employee) – Oakville, ON – 27 September 2017
This company either likes you or they don’t! The staff are cliquey and mood and under trained. The HR department is a joke! Management picks and choose the “all star” employee and then plays one against the other! There is no direction and people do whatever they want there.
Terrible terrible! RUN for the hills and don’t ever look back!!
I worked in the call centre environnement. i Hardly saw my manager. She was taking care of 7 projects and hardly any time for me. I learned alone my position. I did research and assisted all my patients