Caring company that supports their employees.
Pros: fabulous break area, perks with qa scoring, earning points for goodies.
Cons: work area was cold but we knew that was because of the number of computers in the building.
After working for a little over 5 yrs for AM Water, I feel like when I left, I lost part of a family. The management was always there for the employees. They not only supported us but there were perks, like pod parties monthly, recognition for special accomplishments like when someone one had a baby or got married. I learned that a company can be the boss and family in one.
My co-workers were fabulous and we worked as a team. Even the second call center in IL was considered part of the team.
The hardest part of the job was when a natural disaster occurred and not being able to do more for the customers. The field people were wonderful handling as much as they did.
The most enjoyable part was knowing that when your shift was over, you did the best you could and was proud of what you did.