customer service rep (Former Employee) – markham on – 26 February 2015
Amazing place to work, great benefits package and good bonus plan, feel valued working here. good work life balance and ample vacation days with everythign done to the book. pay is good and the management are really good
End to End Test Manager (Current Employee) – Markham, Ontario – 1 February 2015
Very organized. Process oriented. Large technology teams working to build and support a great company. The organization is very supportive and enables its employees to do what is necessary to continue supporting their tech teams.
Bilingual/Out &In Bound Call Representative (Former Employee) – Toronto, ON – 13 January 2015
What I've learn at Amex, is how to work as a team. Enjoy working with people. the hardest part in that job, is when you have do telemarketting specially when call at the wrong time. I enjoyed working there, I love to help people. Amex is the nice place for people like me to work.
Inbound Customer Service Rep (Current Employee) – Toronto, ON – 12 November 2014
Love working here..everyones so friendly and understanding and upbeat.Never a dull moment. ven if your having a bad day as soon as you walk into work you forget your worries because you have such great team leads and co workers
American Express was a great company to work for. Management is very focused on employee development and consistently work on employee satisfaction.Co
Team leader operations (Former Employee) – Markham, ON – 19 October 2014
American Express was a great company to work for. Management is very focused on employee development and consistently work on employee satisfaction.Company had very good work environment. Very focused on bringing the best out of Individual. Ten years working for the same company is a long time, however in ten years learnt different lines of business.
Sales Consultant (Former Employee) – Oshawa, ON – 2 October 2014
It was a great pleasure working for these companies. The work day was as any other day. Management was very good to us. My co-workers was friendly and kind. The hardest part of the job was sometimes talking to business owners about their credit reports. The most enjoyable part of the day was when I help someone .
Help Desk Analyst (Current Employee) – Markham, ON – 22 September 2014
AMEX is of the best fortune 500 company in the world. This company is been in the market over 160 years with consistent reputation. This company earned JD Power award more than 6 times for service excellence and it's goodwill for highest customer experience in the world.
Goals driven environment with 100% diversity in staffing. Customer experience and sales expectations imperative
Call Centre Team Leader (Former Employee) – Markham, Ont – 17 September 2014
I was able to use my extensive knowledge to build teams, coached, trained and developed staff members, solve customer service and staff issues in a positive successful manner. I developed new processes to use as a guide for the Future Leader process and I maintained a positive outlook to all concerns, monthly changes in direction and an overall 'will to win' mentality.
Working with others and 'leading by example' has always been a personal asset that I have and it my greatest motivation to achieve and exceed goals and see individuals reach their potential.
Job satisfaction, bonus system and working with great individuals
Can't say that I would have any cons as 'long hours' eventually lead to job satisfaction, my number one motivator!
Corporate Services Operations (Former Employee) – Markham, on – 24 August 2014
Management allow the Leads to be rude and disrespectful to the agents. Favoritism is show to people of their own decent, also with them moving back to the USA they clearly do not care about work life balance. I have worked 16hrs straight without even a thank you. If you are looking for a safe place to work do not go here.