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1,203 reviews

American Express Employer Reviews

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lots of fun
Fraud specialist (Former Employee), Salt Lake City, UTJuly 7, 2014
Pros: great bennifits
Cons: not so great with management.
Amex is a great company to work for, but when its time for change you have to move on...
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Excelente empresa con buenas prestaciones y buen ambiente de trabajo
Territory Mgr Corporate Svcs Adquisición (Former Employee), Ciudad de México, DIFJuly 7, 2014
Pros: ambiente de trabajo
Cons: no se invierte en innovación
Es una empresa en la que la vida personal y laboral se pueden llevar muy bien, sin embrago las oportunidades de crecer son muy pocas.
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Good Professional Workplace
Reconciliations Analyst (Full-time) (Former Employee), BFT (Billing from Travel) TeamJuly 6, 2014
Pros: opportunity to speak french
Cons: working in front of a computer screen all day long.
My typical day would be from 9am until 4pm and would require me working on the computer for most of the day as a Reconciliations Analyst, reconciling discrepancies on business travel accounts.

I worked in the French team of my department, meaning I would be speaking both formal French (on the phone to colleagues in Paris) and more 'everyday' French – more... with colleagues in my office.

I learnt a great dealing working at American Express as not only did I drastically improve my fluency in French, but I gained a great deal of experience working in a professional environment.

Management were nice and approachable, and were always there to help. Colleagues were also nice to work with, again being friendly and supportive.

The hardest part of the job was learning all of the different processes on the different computer systems, however the best part was the satisfaction when I finally got to grips with it all and was able to use several of them simultaneously. – less
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Nice and fun place to work
Customer Care Rep (Current Employee), Tampa, FLJuly 5, 2014
Pros: nice work attmosphere, nice people
Cons: no health insurance, low pay
Sales and account management for American Express, telephone sales with approximately 150 calls per day.
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Wonderful
Cashiers dept (Former Employee), Brighton, ENGJuly 4, 2014
Pros: good hours
You felt part on a team in a really big company. it was great fun even the YTS first
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Buena Empresa para Trabajar
Atención a Clientes (Former Employee), Ciudad de México, DIFJuly 3, 2014
Pros: obteniendo la planta de amex; vales de despensa y de restaurante, seguro de gastos medicos mayores, prestaciones superiores a las de la ley, y de manera general, buen sueldo y horarios flexibles en caso de ser estudiante.
Es una empresa que se caracteriza por tener un buen ambiente de trabajo, buenas prestaciones y posibilidades de crecimiento; se imparten diferentes cursos frecuentemente que ayudan a tener un mejor desempeño laboral, se realizan actividades internas que mantienen activos y de buen humor a los empleados.

Probablemente, una de las situaciones más complicadas, – more... era alcanzar los estándares de calidad que los supervisores exigían; ya que aún si los clientes te felicitaban por tu excelente atención y te daban una calificación alta en la evaluación que les llegaba por correo sobre la llamada que habían tenido contigo, desde el punto de vista del supervisor, habían faltado algunas cosas, pero al mismo tiempo eso nos mantenía en constante mejora. – less
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Fun working place great people
Print Operator /Mailing clerk/Billing and payments (Current Employee), Weston, FLJuly 2, 2014
Pros: great healthcare
Cons: the long hours
long hours but fun at work
learn people skills
learn management skills
Great co-workers
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Growth Opportunities
Project Manager (Current Employee), Phoenix, AZJuly 1, 2014
AMEX is a good place to learn and grow and establish your self and build solid unterstanding of today's growing IT industry.
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Buen ambiente laboral
Gerente Planeacion y Desarrollo (Former Employee), Bogotá, CUNJune 30, 2014
Equipo de trabajo interdisciplinario
Cultura organizacional agradable
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Nice place to work
Service Delivery Manager (Current Employee), Houston, TXJune 30, 2014
Great place to work.
Nice work/life balance.
Very good people with a diverse culture.
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Best Place to Work
Master CCP(Coporate Card Professional) (Former Employee), Gurgaon, HRJune 30, 2014
Pros: regular team outings, fun fridays..free meals (pizza/ mods/ subways etc) to beat the monday blues!!
Cons: hr is stringent about their policies!!
Highly competent management yet super friendly!! Amazing salary ,,best part it gets credited on the 25th not on the last working day...(isnt that great?!) .....every single employee aims at providing the extra ordinary service........n numbers of R n R schemes....team outings,,process party...transport (which generally s@#$S) is highly reliable... I – more... felt the difference the day I joined....world class infrastructure......Flexible leave plans..one can easily plan long holidays and above all ...SUPER and HUGE incentives..but yes its not a cake walk one has to put in a lot of elbow greece..but overall an amazing company...... – less
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Wouldn't trade this experience for anything!
Phone rep, Team Lead/Mgr, Quality Analyst (Former Employee), Greensboro NCJune 30, 2014
Pros: constant incentives to promote employee morale, diversity counsels, opportunities to advance/relocate
This was my first true corporate job! Overall, a GREAT company to work for! It taught me impeccable communication skills and how to improve my overall leadership skills. I worked in several departments for the 15 years I was there. I learned so much and am appreciative for the opportunity afforded me. I loved co-workers most of the time, sometimes the – more... management proved a little challenging. My last few years there, I could tell it was time for me to move on...I had become complacent. – less
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Environnement très agréable
Conseiller (Former Employee), BruxellesJune 29, 2014
Pros: tr, assurance groupe, ...
Cons: location
Très bonne culture d'entreprise. Très bonne entente avec les collègues
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No reliable
Manager (Former Employee), Pensacola, FLJune 27, 2014
Pros: hours
Cons: company lost contract
The company shut down and we all had to find other jobs. I really didn't like that west lost the contract.
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Full of innovation
Lead Technical Systems Analyst (Former Employee), Phoenix, AZJune 26, 2014
Pros: employee centric
Cons: project volume can be high
Interesting concepts and always on leading edge of innovations
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Good company to work for; Good opportunities for advancement
Relay Operator (Former Employee), Greensboro, NCJune 26, 2014
Pros: picnics for employees, good healthcare, good co-workers
Cons: hard job, no advances
Answer calls. Approve or disapprove card purchase. Answer questions about purchases made on account. Atmosphere was good to work around. Some of the managers were helpful whether you were on their team. Co-workers was pleasant and helpful. The hardest part is when a customer called in and you were unable to understand their language and you have to – more... explain to them as best as you could to explain to them to help them understand their account. The most enjoyable part of the job was the co-workers and my manger before he retired. T – less
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Productive and fun workplace. Always delivered results.
Recruitment Coordinator (Former Employee), LeicesterJune 26, 2014
Productive and fun workplace.
Always delivered results.
Career opportunities.
Great colleagues.
Difficult adjusting to clients forever changing needs.
Hitting targets and finding candidates the right role for them.
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Good company to work for
Customer Service Representative (Former Employee), Plantation, FLJune 25, 2014
Good company to for they take care of their employees and wonderful work environment
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Great Experience
Project Manager (Current Employee), Orlando, FLJune 24, 2014
It has been a great experience working for American Express.
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ambiente de trabajo
Analista de Datos Validador Documental (Former Employee), Ciudad de México, DIFJune 24, 2014
Pros: seguro de gastos medicos mayores, ayuda de comida, ayuda de gasolina etc.
Cons: el horario laboral por lo regular es de lunes a domingo con descanso entre semana
Es una empresa muy buena te brinda beneficios muy accesibles, siempre y cuando tengas planta con la empresa directa.
Cuando eres de outsourcing los sueldos estan muy bajos y solo cuentas con seguro social.

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

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