Business Development Executive (Current Employee), Markham, ON – April 14, 2014
Financial Services Sales & Customer Relations Professional with a progressive 14+ year career at American Express, successfully selling products and services, addressing customer issues and optimizing revenue. Recognized for superior sales and customer service results through receipt of several performance awards and incentives
Telephone Service Consultant (Former Employee), Plantation, FL – March 13, 2014
Pros: awesome work environment. great people to work with
Cons: i was there as a temp.
My responsibilities included customer service, upselling to customers, data entry, processing applications and filing. I learned a lot about credit scores and how that can affect you. Management there was friendly and courteous. Coworkers there were very fun and lively. The hardest part of the job was upselling, but I was always able to meet my goals. – more... What I enjoyed most was the work environment... very informal and comfortable. I was there as a temp and quite enjoyed my time there. – less
Every day you learn something both outside & at work. Day starts when the alarm clock start ticking in the morning once you reach office your brain starts working to deliver what your deliverable are your SLA's, BAU etc etc. Multiple task at the same time co-ordinate with your team members, Higher management, Meetings to clear the Doubts and check the – more... project progress. Not to forget extending the shifts to close all the action points with accuracy and excellence and Most enjoyable part is to get the smile from the customer or Client (Internal/External) for whom you have worked so hard. – less
Senior Manager (Current Employee), New York, NY – March 13, 2014
Pros: flexible work - life balance
Cons: typical for any financial organization
American Express is a great company where you can strive to achieve the best results personally and professionally. There are tools available to provide the training needed to succeed. Mentors are always available and you are the CEO of your career.
Customer Care Professional (Former Employee), Tampa, FL – March 12, 2014
Pros: great advancement potential, great company culture, excellent pay and outstanding benefits
Cons: working from home all the time did not make for the great work life balance it should, more outside social interaction or at least the chance to travel
Great staff and open friendly environment. Large company run very well. Lots of changes implemented however that have caused a lot of recent turnover. My only regret is that I did not have the opportunity to work outside of my home office. Working at home became unbearable after awhile.
Customer Service Sales Representative (Current Employee), markham – March 6, 2014
Pros: customer service training
Typical day at work is taking 100 calls a day with varying requests and demands from different clients and making an effort to resolve the issues to the satisfaction of the clients, while keeping abreast of the policies and procedures. The best part of the job is talking and having fun with the co-workers and friends, all from various backgrounds and – more... coming together and helping each other out. – less
Global Procurement Auxiliar (Former Employee), Ciudad de México, DIF – March 6, 2014
Having worked at American Express was great. I started to worked there by doing an internship, and then I became an auxiliar. It was a very good experience to worked there, I learned a lot of things about negotiation as well as organization and administrative skills. I had the opportunity to worked directly with the managers and director of Global Procurement – more... department, so I learned a lot about them. – less