Awesome worklife balance and great flexibility. Amazing benefits and a fun place to work.
Manager, Customer Service and Relationship Care (Former Employee) – Markham, Ontario, Canada – 19 November 2013
• A typical day consisted of working with team of highly motivated customer service focused employees. Sometimes, working with SME's to ensure employees transition back into some of their roles seamlessly when necessary. Sometimes training employees to deliver optimum service.
I motivated, coached and inspire employees into delivering the best service possible while keeping them focused and engaged. It was important for me to create goals and development plans and guided my direct reports in acquiring the roles they set out for themselves in a timely manner.
• Most enjoyable part of my job was always working with my team and celebrating their successes. As a company we would engage in an annual Diversity Day celebration where diverse culture would showcase their national heritage and arts. It was such a wonderful feeling to be a part of such a Multicultural such organization that cared about their employees and demonstrated it with such pride.
It was great to have worked for The World Most Respected Service Brand! AMERICAN EXPRESS INC.,
Great pay, Awesome benefits and honestly the best company Ive ever worked for