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American Express
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1,032 reviews

American Express Employer Reviews

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Sold premier retail products to platinum clients through assessing clients needs.
Customer Service/Platinum Travel Consultant (Former Employee), Phoenix, AZApril 4, 2014
Pros: convenience of working from home.
Cons: hours of operation.
Implemented successful marketing strategies to provide our clients with the companies premier products.

Some people just want to comparison shop.

I feel as if this company took time and found the best in the field.

Work life balance.

Convenience.
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Great place to work
Customer Service Representative (Former Employee), Pittsburgh, PAApril 4, 2014
Pros: 15 minute breaks in the morning and afternoon
Cons: was none
Great place to work. 21 days of vacation to start. Loved working here. Great people. 15 minute breaks in the morning and afternoon. Great location. Fun place to work.
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Challenges with lots of fun
Technical Lead and SME (Current Employee), Phoenix, AZApril 4, 2014
American Express is best company to work in. Lots of challenging tasks and roles have been given.
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always exiting at Amex, meet new people,different cultures.
Senior Production Coordinator (Former Employee), New York, NYApril 3, 2014
Pros: meetings with lots of food.
Cons: a bit overweight by the end of the month.
always exiting working at Amex, no cafeteria but we were right across HBO's cafeteria which is the best.

people always professional and courteous.

hardest part of the job was the year end Review.

the enjoyable part of the job is all the goodies you get for the holidays.
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Overall great work environment
Project Manager (Former Employee), New York, NYApril 3, 2014
Project oriented environment. Nice people and developing environment.
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Amazing from all prospectives
Product Manager in AMEX Global Product Support (Current Employee), Gurgaon, HaryanaApril 3, 2014
• Support Client Management and customer contacts with technology & product questions, implementations, escalations and resolution of issues related to travel technology

• Facilitating travel program technology support, including maintenance, implementations or escalations
• Leverage project management and analytical skills to support multiple programs – more... and projects.
• Participates in technology consultation with client management and partner with client conversations as applicable
• Resolution of reported problems or malfunctions of all American Express Travel Products and applications. Gathers and shares best practices across clients and segments
• Set up reporting applicable to any technology product used in the travel programs. Uses analytical and creative approach to condense large amounts of information into a clear, concise, effective format

• Responsibilities include, but are not limited to, facilitating travel program technology support, providing assistance with the on-line booking tool including maintenance, implementations or escalations. Interact with AMEX client management and our customers to provide consultation around technology and tools utilized in the day to day travel program.

• Provides support and engages directly with the Client as needed and oversees execution of the technology program action plans

• Handles inquiries from clients and may be assigned a portfolio of clients and have overall responsibility for the technology relationship – less
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Productive in any activity
Travel Counselor (Former Employee), Москва, CENApril 1, 2014
Pros: any
Cons: any
I can work in any place and any time, because I just moved to Australia and I need to start my activity somewere.
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Ambiente de trabajo excelente, con carritos de comida para que no tenga que bajar uno a la cafeteria
Asesor Financiero (Former Employee), Ciudad de México, DIFApril 1, 2014
Pros: seguro medico privado, vales de despensa, dias libres, viajes como premios, incremento en el salario.
Cons: en cierres de mes el estres laboral es muy fuerte y critico
cada dia es brindarle asesorias a los clientes sobre sus tarjetas, acenderlos de categoria en las mismas, apoyarlos con problemas que llegasen a tener, aprendi como es tratar a un cliente via telefonica y personal cara y saber que quedan satisfechos con la asesoria que les brinda uno y resolvemos sus problemas. los compañeros que algunos se vuleven – more... amios hacen que los dias sean relajados y agadables, asi como los jefes apoyan y orientan para poder llegar a las metas que plantea la compañia. lo que mas megusto fue que creci como persona y profesionista y me impulso a que terminara mis estudios profecionles. – less
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Fantastic Company
Interim Business Analyst (Current Employee), Phoenix, AZApril 1, 2014
Pros: great pay, amazing leadership
Cons: 30 minute lunches
Its easy to see why American Express has been name the best place to working Arizona. They offer so much to their employees and the pay is very competitive. Its a friendly inviting atmosphere that showcases personal excellence and self branding.
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we should give the productivity
Business Development Executive (Current Employee), Hyderabad, APApril 1, 2014
every day is typical day for us because reaching our target is very difficult and i learned many things from seniors like how to convince the customer and how to manage the customers
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Learing and Innovative
relationahip manager (Former Employee), Delhi, DLMarch 31, 2014
Cons: over pressure
Its quite good experience in learning about the credit cards.

How bank involves in generating the credit card and how customer get benefit out of it

How bank work as intermediary between the customer and retailer.

The hardest part is you have to be on field most of the time rather then in the branch.

The enjoyable part is you can do your personnel – more... work beside your office work – less
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My work experience at American Express
Customer Care Professional (Current Employee), Markham, OntarioMarch 30, 2014
Pros: friendly co workers and pleasant working environment
Providing excellent customer service to every card member
Ensuring first call resolution
Working efficiently and accurately
meeting and exceeding targets
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Bonded Office Worker mail room
Bonded Mailroom Supervisor (Former Employee), New York, NYMarch 30, 2014
Pros: networking
Cons: no cons loved working here
The Best Company in America to work for art,travel,finance.
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excellent company to work for.
Senior Property Claim Representative (Former Employee), Green Bay, WIMarch 30, 2014
Pros: enjoyable place to work
management easy to work for, very good communication with employees, very enjoyable place to work.
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Call centre work is not for me
Temp Customer Services (Former Employee), Brighton, ENGMarch 28, 2014
Pros: canteen, training
Cons: salary was low and the role was mundane
I took this contract role on as AMEX was the only place to work in Brighton. It was highly pressurised as compliance was strict. I learn't a lot from a fantastic training course. I would say my co-workers were indifferent. The hardest part of the job was flicking through hundreds of screens and a taking 10 minutes to sign into the system, the work was – more... mundane and not at all challenging – less
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Challenging work and consistently learning
Senior Manager, Internal Controls (Former Employee), Phoenix, AZMarch 27, 2014
Pros: challenging
Cons: difficult work life balance
Learned about financial systems
Flexible managers
Excellent co-workers
High demands
Challenging all aspects of my management abilities
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Great Place to Work
HR Business Partner (Current Employee), Phoenix, AZMarch 27, 2014
Highly engaging, employer of choice. Highly recommend it.
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Great large company world wide. Great benefits
Executive Assistant/Finance (Former Employee), Waltham, MAMarch 26, 2014
Amex is a great company for long term, room to grow and advance. Management good.
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NA
Account Service Specialist (Former Employee), Salt Lake City, UTMarch 26, 2014
Worked there in 1999, too old for objective comments
Job was good, interesting
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Productive and Fun learning
Business Analyst (Former Employee), Gurgaon, HRMarch 26, 2014
Pros: values human resourse
Cons: timings
A Place where work is fun and learners are encouraged.
Friendly managers to appreciate you.
Co-workers work as a team where work is shared and no1 is overloaded.

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

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