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1,242 reviews

American Express Employer Reviews

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Excellent Experience Working at Amex
Support Person (Former Employee), New York, NYAugust 29, 2014
Pros: learning about travel
Cons: only part time job
Answered phones
Print and package travel tickets
Open and deliver mail
Fax invoices and make copies
Prepare ARC reports
Arrange hotel reservations

I had a great time working at Amex and learned a lot about travel and booking flights and hotel

My managers were great to work with and always there to teach me something new
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Family orientated place to work
Assisting in care Program; Assisting in One (Former Employee), plantationAugust 29, 2014
Learn a lot about the American express products
Good environment.
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Family orientated place to work
Assisting in care Program; Assisting in One (Former Employee), plantationAugust 29, 2014
Learn a lot about the American express products
Good environment.
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Instalaciones de 1er nivel asistencia todo el tiempo
Analista de Credito (Former Employee), Patriotismo México D.FAugust 28, 2014
Pros: serv gastos médicos mayores, caja de ahorro como empleado
Cons: ninguno
Una empresa social-mente comprometida y con labores altruistas con valores bien definidos y comprometida con sus empleados ,generado un ambiente como en casa donde lo principal es expresar sus inquietudes y que todas son tomadas en cuenta con una gran enseñanza donde el cliente es lo primero ,las puertas abiertas con los altos mandos y con una interacción – more... personal, siempre pendientes que mas necesitamos para desarrollar un mejor trabajo
el tener todos estos elementos elimina que exista dificultades pero si áreas de oportunidad a mejorar y como resultados un lugar de ensueños para trabajar. – less
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satisfatoria
Auxiliar Administrativo (Current Employee), Uberlândia, MGAugust 28, 2014
É gratificante e compensador.
durante este periodo sempre fui respeitado e motivado.
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Stressful Environment
Credit Specialist (Former Employee), Phoenix, AZAugust 27, 2014
Pros: trying hard to think of some pros but can't come up with any at this time.
Cons: far too many to list.
Stressful environment. A typical day at work involves taking as many calls as you can in the shortest amount of time irregardless of whether you helped the card member or not. This is a "sweat shop" environment that is micromanaged by team leaders who are actually puppets to upper management. It's all about the money not about the card members. Co-workers – more... are pleasant, however, many are afraid to complain because we are constantly reminded that this is an "At Will" company and you can get fired at the snap of a finger. Hardest part of the job is trying to take care of the card member while stressing out about the length of the call. The most enjoyable part of this job is break time. – less
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Awesome Company
Payroll Clerk timekeeper/Administrative Support (Former Employee), Miami LakesAugust 27, 2014
They a great company to work for & they have a great benefits,
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5 Star Company
Dispute Analyst/Merchant Advocate (Current Employee), Fort Lauderdale FlAugust 26, 2014
Awesome Company to work for, GD Power award 5 years in a row.
Wonderful team of management, structured environment, gracious benefits and a very diverse place to work.
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se preocupa por nuestras necesidades
Experta en volumen (Former Employee), Ciudad de México, tecnoparqueAugust 26, 2014
Pros: prestaciones muy buenas
Cons: no hay
fue padrísimo trabajar para esta empresa durante años, y conocer tanta gente tan bonita, aprendí mucho sobre todo que las empresa nos inculca muchos valores, se preocupa por nuestra salud, nos motiva nos alienta, es una excelente empresa para trabajar, la parte mas difícil, el trabajo bajo presión, pero en si todo fue muy padre.
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Good work environment and the management team is the best.
Business Analyst (Former Employee), Markham, ONAugust 25, 2014
Good work environment and the management team is the best.Good work environment and the management team is the best.Good work environment and the management team is the best.
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buen horario laboral
Vendedora de travelers cheques (Former Employee), capital federalAugust 25, 2014
Pros: horario bancario y en blanco
Cons: bajo salario
Capacitaciones de venta y marketing a cargo de la empresa.
Buen clima laboral.
Horario Bancario.
La parte mas difícil era la venta de travelers cheques, ya que los clientes no saben de la existencia del producto que es muy útil para el viajero.
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Great culture and people
Manager - Regulatory Risk Analytics (Current Employee), New York, NYAugust 25, 2014
Great place to work with very nice co-workers and lots of events. Can be a great fit for the right person but if you are someone who has an aggresive workstyle and really likes to dive into things that it can be a bit limiting.
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Not a happy place to work
Corporate Services Operations (Former Employee), Markham, onAugust 24, 2014
Pros: free parking
Cons: long hour, rude management, old computers etc
Management allow the Leads to be rude and disrespectful to the agents. Favoritism is show to people of their own decent, also with them moving back to the USA they clearly do not care about work life balance. I have worked 16hrs straight without even a thank you. If you are looking for a safe place to work do not go here.
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Productive and excellent place to work
Customer Care Professional (Former Employee), Plantation, FLAugust 24, 2014
Pros: sales incentives and promotions
Cons: unable to a lot of overtime
Answering inbound calls, solving customers issues, I have learned that it is important on every call to make sure the issue the customer calls in for is resolved by the end of the phone call. We worked in a team environment, there really wasn't a hard part to my job because it call came so naturally to me and the most enjoyable part of my job is to – more... here the smile in the customers voice by the time the call ended. – less
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Major corporation with respected reputation for customer service, employee satisfaction, community service
Team Leader (Former Employee), Phoenix, AZAugust 23, 2014
Pros: benefits, comparable pay, recognition
Cons: long hours
Partnering with colleagues for department success, development, and adherence to company policies. Directing team of employees to meet team and corporate goals.
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Good travel benfits
Travel Research Assistant/Travel Counselor (Former Employee), Fort Lauderdale, FLAugust 22, 2014
Pros: good travel benefits and the amount of pd days off each year
Cons: no union
Travel Counselor ....great jobs if you could meet the sales quota each month. Every month it was raise higher and higher . I was amazed how many days off per you get at the start ...very good.
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productive but needs to be transparent
Reconciliation Analyst (Former Employee), gurgaonAugust 22, 2014
Pros: freebies & excellent training
Cons: long working hours
It should be more employee friendly, specially for working moms, in the terms of shift timings, profile & work from home option.
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Fun company great benefits
Collections Specialist (Former Employee), Phoenix, AZAugust 22, 2014
Typical day at work was out going great co-workers management was always there to help
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customer service
Customer Service Associate (Former Employee), Toronto, ONAugust 21, 2014
Inbound out bound call center
Fantastic work environment.
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Great place to work.
Manager, Account Management (Former Employee), New York, NYAugust 20, 2014
Pros: great work/life balance, gym onsite, great cafeteria, lots of job opportunity if you want to move around the company.
Cons: location of the office
Excellent work environment, very smart and motivated employees. My co-workers were very easy to work with and we worked well as a team to get the job done. The hardest part was always staying on top of the competition and offering the best price for the product.

About American Express

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they – Read more

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