American Express Work Culture
Manager (Current Employee) – Toronto, ON – 29 July 2016
Amex is a highly brand conscious company and they expect people to walk and talk a certain way. If you are a little different you won't be promoted. Race matters a lot. Very political, hierarchical and immediate leaders can destroy your career. Everyone is aware of your employee band level. You are openly addressed based on your band level which is ridiculous.
Work life balance is generally respected but that is changing with head count reduction. Amex goes through constant periods of lay offs and restructuring so be prepared to lose your job.
Laziness and incompetence is rewarded especially if you are in marketing. The company has tons of consumer data but doesn't know how to use it, hence, as a single line company it is struggling.
Wouldn't recommend working here especially given they are poor payers. Although, they tremendously improve your soft skills.