American Express Employee Review

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Productive and funplace to work
Customer Service Representative (Former Employee) –  Markham, ON13 January 2014
taking calls and assisting card members with their accounts whether it was adding a product or making financial adjustments


management was great as well as my co workers

hardest part of the job was sometimes not being able to follow through with a card members request

enjoyable part was adding a product or upgrading them to a higher card
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Summary
Senior Travel Consultant (Former Employee) –  Calgary, AB4 December 2017
This is a good job to work in the travel industry to gain experience in a call centre environment. Superior training is implemented for all employees.
Pros
Work (FAM) trips are offered.
Cons
Sometimes hard to make the job personable in call centre enviroment.
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A great company to work for
QA Engineer (Current Employee) –  Toronto, ON / Gurgaon, India28 November 2017
Excellent learning opportunities
Employee friendly management and company policies
Employee and business focused approach in work
Decent work-job life balance
Decent payer
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Overall rating

4.2
Based on 4,617 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
3.7
Management
3.8
Culture
4.0