American Express Employee Reviews in Canada

Found 149 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
sales consultant
Senior Travel Councellor (Former Employee) –  Hamilton, ONMay 23, 2016
taking calls from corporate clients and arranging travel related services for them.
it was always a challanging job as most corporate travel needs were last minute and had to look at various contracts and details
Was this review helpful?YesNo
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The company is walking backward
Credit Analyst (Former Employee) –  Toronto, ONMay 19, 2016
Company is more on budget / $ side and did not care much about the employees value. They rather contracting out to offshore without considering the quality of services. American Express of Canada will never be the same as in the old office of Markham.
Was this review helpful?YesNo
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
NO- Work/Life-Balance-NO Pay-NO benefits
Travel Coordinator (Former Employee) –  Yonge, ONMay 16, 2016
The worst workplace you 'd ever imagine......

**Working bad hours-accordingly there is no work/life balance
**Working weekends & Stat-Holidays
**Manipulate with the criteria every quarter to put obstacles in order to pay you the Quarterly -bonus
**Ridiculous medical coverage(to squeeze expenses)
**Always under stress because of the meaningless Warning letters
Was this review helpful?Yes2No
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good work environment
Application Architect (Current Employee) –  Toronto, ONMay 15, 2016
1> Managing different people with different cultures.
2> International work experience.
3> Managing challenges in the projects.
Pros
NA
Cons
NA
Was this review helpful?YesNo1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful workplace
Travel Consultant (Former Employee) –  Yonge, ONMay 13, 2016
This workplace is very stressful; no normal human-being can hold that place without nervous break-down after 6 months.

You are asked to take one call after the other; they don't care
about you as a human-being.
And if one of PLATINUM card members wrote a bad survey about you, then they won't pay you the quarterly bonus(even if it is not your FAULT)-it is a way to squeeze expenses.
Also, with their ridiculous medical coverage, they won't approve you the drugs prescribed by the doctor; they would ask you to go back to the doctor and ask him for an alternative(a cheaper one)-again to squeeze expenses.

Accordingly, all the promises(bonuses &medical coverage) given to you upon hiring, they were withdrawn bit by bit.
Was this review helpful?Yes4No

Comment – May 16, 2016

I fully AGREE. There is NO APPRECIATION at all. Salary is too low in comparison with the work load.

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great company to work for
Project Coordinator (Current Employee) –  Scarborough, ONMay 4, 2016
excellent place to work, great work life balance. flexibility to work from home or office, amazing team members and great leadership
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, challenging and friendly work atmosphere
Customer Care Professional (Former Employee) –  Markham, ONApril 29, 2016
Safe and productive work place environment. Flexible work hours with excellent benefits and commission. Respectful and considerate management and coworkers. Most enjoyable part of the workday day was achieving targets and highest sales in a competitive friendly atmosphere.
Pros
Frequent lunch and learn ecxperiences
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun environment with a terrific fitness center. Great benefits and supportive management. I enjoyed my position very much
Customer Service/Accounts Receivable (Former Employee) –  Toronto, ONApril 27, 2016
Productive and fun environment with a terrific fitness center. Great benefits and supportive management. I enjoyed my position very much
Pros
great working environment
Cons
split shifts
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good pay
CALL CENTRE SUPERVISOR (Former Employee) –  Toronto, ONApril 21, 2016
okay to work for, wage is higher than most call centres. Training is a bit short for the amount of work needed. Must take good notes in training. Also training class too big to really absorb information.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Upgrading servers and client machines
Desktop Support Technician (Former Employee) –  Toronto, ONApril 19, 2016
We were upgrading client machines and some servers, Deployed windows on the clients, we deployed windows 8. Some servers we had to upgrade from Server 2003 to 2008.
Was this review helpful?YesNo3
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
American Express Summer Intern Program
Summer Contract Analyst (Former Employee) –  Toronto, ONApril 17, 2016
Extremely educational
Well paced
Well structured
Lots of diverse opportunities
Learn about the business environment
Learn about the differnt fields necessary
Lots of seminars available
Overall amazing working environment
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Old location was huge and free parking was a bonus
Credit Specialist (Current Employee) –  Toronto, ONApril 11, 2016
Overall a pleasant place to work. People are generally friendly and the job is challenging enough. Plenty of opportunity to learn from different departments and gain leadership.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Flexible working hours and great place to working for womens
Assistant Manager (Current Employee) –  DelhiApril 7, 2016
Effective Leadership , challenges are taken as opportunities
Integrity is a foundation for leadership
Communicates on continuous and connect the dots
Work Life Balance for working parents
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great work life balance
Credit Analyst/Authorization (Former Employee) –  Markham, ONMarch 7, 2016
Great benefits working for this company, management team very open and transparent. Lots of team functions, great benefits and pay.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
company is very fair to its employees and remuneration is good. Very good company for employee's growthI had very good relationship with management an
Ambassador (Former Employee) –  Ottawa and CalgaryFebruary 10, 2016
company is very fair to its employees and remuneration is good. Very good company for employee's growth had very good relationship with management and my peers.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amex Canada
Business Development Manager (Former Employee) –  Markham, ONFebruary 10, 2016
Best company i have been able to be a part of!
Loved working there every day and the people were incredible.

I would recommend Amex Canada to everyone.
Was this review helpful?YesNo
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Collecting on Past due account
Collection Agent (Former Employee) –  Markham, ONFebruary 9, 2016
• Made profitable spending decisions based on risk assessment and card member profile
• Negotiated effectively with customers, discussed alternate payment arrangements and repayment plans for customers in financial difficulties
• Recommended cancellations, or suspended spending privileges where required, and communicated these actions to customers
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great work place surrounded by a park, eating out and taking walks was nice.
Collection Consultant (Former Employee) –  Montréal, QCFebruary 4, 2016
Met some great people while working there. The manager was great and understanding. The hardest part dealing with angry clients and finding ways to be assertive and provide great customer service. The workplace found ways to make the environment friendly, by playing games and once a month they would buy food for the whole floor as a thank you, for their great work efforts.
Pros
Friendly work environment.
Cons
Salary.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good
Programmer Analyst (Former Employee) –  Toronto, ONJanuary 17, 2016
Have worked on different challenging tasks on regular basis. It was very good experience working with American Express and JP Morgan chase.
Was this review helpful?YesNo2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
easy going place
customer service (Former Employee) –  Toronto, ONJanuary 8, 2016
good employer, and awesome teammates. sales bonus is great! good management, and sometimes high call volume which is good for making sales and earning bonus more money in the bank.
Was this review helpful?YesNo1

Overall rating

4.2
Based on 2,884 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Culture