American Express Employee Reviews

Found 195 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work
Administrative assistance, Accounting, Data entry (Former Employee) –  Toeonto24 June 2017
I have worked with American Express in United Kingdom for couple of years and over fifteen years in Toronto,Canada. For me the whole mind set was my job and the whole setup is super.
Pros
world wide company
Cons
need experience
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
AMEX Review
Associate Product Manager (Current Employee) –  Toronto, ON21 June 2017
AMEX is a very diverse company to work for. I enjoyed the benefits of a flexible work schedule and work from home privileges.

Good Co-workers make the job enjoyable.
Pros
Was a contractor
Cons
Enjoy flexible work schedule and work from home privileges.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Company
Quality Analyst (Former Employee) –  Markham, ON19 June 2017
A typical day at work is when providing excellent customer service to our clients and a happy work environment, everyday we learned something new either from out client, co workers or products, management was great and they provide a work life balance the hardest part of the job is when a client was in distress and you were not able to provide immediate solution and as always the most enjoyable part of the job is when our client are happy.
Pros
Amex provides great job flexibility
Cons
Most jobs were contracted
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work- Great people
Customer Care Professional (Former Employee) –  Markham, ON19 June 2017
Great company culture. They focus on the people and the collective experience they all share. They are there to serve the customers and give a strong focus to cross functionality. Each employee has the ability to fulfil 2 or more roles with the skills they are taught.
Pros
Fun place to work, lots of pot lucks!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Big Data Tester (Current Employee) –  Toronto, ON18 June 2017
It's a great place to work which provides lot of work life balance. Excellent management team which helps in enhancing an employees professional life. on the whole a great working experience.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Brand and focused on protecting and delivering on the promise
Global Marketing Director - Strategic Enablement (Former Employee) –  Toronto, ON15 June 2017
Great company to work for with its guiding principles and strong commitment to its Customers. Strong focus on protecting its core business and has a strategy to pull it through for the long haul.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun fast past workplace
Credit Analyst, New Accounts (Former Employee) –  Markham, ON8 June 2017
Good team environment to work in. They also have sales targets and incentives that pushes a healthy competitive workplace between agents. New accounts specialist approve application as per credit bureau status. Fast paced and a GREAT place to work.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amex
Workflow Coordinator, Operations Support (Former Employee) –  Burlington, ON4 June 2017
They were bought out several times and with each change brought in consultants who did not understand the job. The original team was amazing, we had fun and learned together. Truly amazing, ashame they changed.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great working culture
Customer Service Representative (Former Employee) –  Markham, ON1 June 2017
Great culture that is focused on people and customers yet heavily focused on the bottom line.

The organization is truly global in nature so be prepared to think globally execute locally.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Business Systems Analyst (Former Employee) –  CA24 May 2017
very good i think culture wise Amex is super and pay well but my role is got finished due to project has done so need to search for new job.
my preference is UK
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A fast pace job
Customer Service Representative (Former Employee) –  Toronto, ON30 April 2017
co-workers are friendly and team players but the supervisors are somewhat incautious. the working hours and schedule are not flexible and constantly changeable.
Pros
there are no perks
Cons
no fixed salary
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great location
Programmer Analyst (Former Employee) –  Markham, ON26 April 2017
Fun place to work. Lots of activities and diversity. Expect something special going on in the cafeteria quite often. You yourself can get involved and participate.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Gain Experience
Credit Analyst (Former Employee) –  Toronto, ON25 April 2017
Typically a credit card company which offers different products and services to the the individuals and businesses , purely depending on the Credit Scoring.
Pros
Below Average Pay
Cons
No Benefits
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work Culture
Lead Credit Analyst (Former Employee) –  Gurugram, India14 April 2017
Management focus on individual competencies and monetary growth. If there is medical problem they have doctors available and nurse available 24/7 and 365 days.
Pros
Skills
Cons
shifts changes every month
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place to work if your in a good position
Lifestyle Specialist & Department Trainer (Current Employee) –  Toronto, ON12 April 2017
* a lot of good people
* in some positions it is hard to move up/within the company
* networking is everything within this company
* culture is good - but very corporate
* best part of the job is the people and some of the management is very supportive and helpful
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fast pace
Credit Analyst (Former Employee) –  Toronto, ON12 April 2017
Responsible for successful collections and reconciliations on all company products portfolios in a call center inbound setting
Evaluate and provide assessments on all collections risk accounts while ensuring the optimal customer service satisfaction and loyalty
Pros
friendly co-workers
Cons
1st party collection agency
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Best staff to work with. Managament have no clue what we do and how we manage.
BATCH, CICS and System Security Support Analyst (Former Employee) –  Markham, ON5 April 2017
Enjoyed working with the team I was working with. Management have absolutely not a clue what is required and how we manage day to day work load. One of the poorest management team all around.
Pros
Peoples I worked with
Cons
Poor management, Work load, No appriciation for hard work.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place, great people
Senior Manager, Rewards & Loyalty Program (Current Employee) –  Toronto, ON29 March 2017
over all a nice place.. certain internal teams make it frustrating and annoying to work though. Other than that, a lot of opportunities. location may not work for everyone!
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good
Digital Payment Solutions Analyst (Current Employee) –  Toronto, ON24 March 2017
Good place to work and grow, good people and groups to work with. Motivational and mentors available to guide the career growth. Learnt a lot in the last experience with American Express.
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place to work
Manager (Current Employee) –  New York Bay, NL13 March 2017
Great place to learn risk management

Credit analysis
Fraud management
Data science
product management
stakeholder management
new product development
agile
Was this review helpful?YesNo2Report

Want to know more about working here?

Ask a question about working or interviewing at American Express. Our community is ready to answer.

Ask a Question

Overall rating

4.2
Based on 3,977 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
3.7
Management
3.8
Culture
4.1

CEO Approval

86%
1,145 ratings
Add your rating