Pros: learn alot, easy movement up in the company, tasks are easy and repetitive so you get the hang of it, many fun events and promotions to keep morale high
Cons: management is picky and may not like you, there are employess that do less than they are asked
I have worked in the mall with various retail companies for about four years now and American Eagle is the same as any other mall retailer. It's like high school. The managers decide who they like or do not like, and you're either going to have a really easy/fun time or hate your job.
If you're capable of reading the signs and following tasks exactly – more... as you've been shown, you'll do fine. The store I work for in particular is very exact about their procedures, and management is in the middle of trying to find the perfect associates that are willing to work to the detailed standards of the company.
The main store managers are pretty transient, but the assistant managers are pretty stable and easygoing once they decide you're a good associate. It's fun and outgoing and perfect for anyone just entering college and needs a flexible job. The hard part really is just keeping things to company standard - especially when there are still workers who try to cut corners or just flat out don't do their assigned task(s). You also have to be a very good multitasker like any other associate for any other retailer. If you can't multitask, general service industry and retail is not for you.
I have worked on and off with this company since I began my career in retail, they've taught me everything I know and have even showed me a few basics in sales lead/key holding duties in case I ever had the open availability for moving up in the company. All my jobs are very pleased with my customer service and overall enthusiasm for work and I owe all of that training to this company. – less