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American Eagle
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458 reviews

American Eagle Employer Reviews

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My first great job that helped develope my customer service skills.
Associate (Former Employee), Portland, OR – April 18, 2013
A typical day began with me walking to the selling floor and beginning to clean and straighten clothing and other merchandise even before the store opens. I would then greet customers and offer them my service as the begin to shop around. Often I monitored the fitting rooms and cleaned them out. I also would restock merchandise as required and help – more... other co-workers when needed/
I learned how to relate to customers and understand their wants and don't wants through listening and communication. I also learned how to maintain my own working area and being responsible for it and the customers that are within it.
Management was very friendly and funny and always helpful.
My coworkers were friendly and everyone got along and helped one another.
There was nothing particularly hard about this job.
The most enjoyable was learning how to connect to customers and practicing those skills everyday while I was there. – less
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Not enough pay for job
Retail Associate (Former Employee), Roanoke, Va – April 18, 2013
Hired too many people so you were lucky if you worked 3 hrs a week if that
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Seasonal Job
Seasonal Floor Staff (Former Employee), Albany, NY – April 18, 2013
Pros: the discount
Cons: it was only seasonal
Shifts were short, but everyone was very lively and vocal. There was always people having fun while they worked. management and coworker were very pleasant to be around
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fast paced environment
ticket agent (Former Employee), LMM airport in San Juan, P.R. – April 17, 2013
Pros: been part of a recognized airline
our days were full of challenging situations in which the interaction with the customers was part of our everyday living. The hardest part of our jobs was the cancellations of flights, but helping customers with accomodations and meals to reduce the impotence feeling after loosing their flight was vrey rewarding.
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Powerful company that knows where it wants to go.
Store Manager (Current Employee), Atlanta, GA – April 16, 2013
Pros: best discount in the industry.
Cons: job satisfaction can depend on customer base and store location.
The company has started going through a cultural shift over the last five years. It shows much promise, but is very demanding on top of the every day demands of running the store. The new CEO has a great vision and is extremely intelligent and listens to associates in the company.

Management is responsible for forecasting sales/traffic trends, payroll, – more... scheduling, training, customer service, conflict resolution, selling, goal planning and achievement on a daily basis.

Hardest part of the job is just that it's retail. Only truly get two holiday's off a year and one is quickly disappearing. So, not getting to spend much time with friends and loved ones takes a toll on overall job satisfaction. – less
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fun work atmosphere, room for growth
Stock Associate/maintenance (Former Employee), New York, NY – April 15, 2013
the company is great hip and great room for growth
a typical dAY IS VERY EASY UR COWORKERS ARE GREAT THE JOB IS GREAT FUN MUSIC
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fun and productive work place with lots of customer interaction.
Sales Associate/Visuals Merchandiser (Former Employee), New York, NY – April 14, 2013
Pros: busy fasted paced environment, keeps you on your toes.
Cons: not much room for growth.
as a visual merchandiser and sales associate I would often ensure the proper processing and display of merchandise, pricing and signage, floor sets and face-outs, replenish and up-stock merchandise and assist customers with merchandise on the sales floor. Management and co workers were very friendly and easy to get along with. the hardest part about – more... the job was lack of growth/benefits, the easiest part was interacting with customers. – less
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Fast paced and energetic work environment
Assistant Manager/Talent Manager (Current Employee), College Station, TX – April 12, 2013
Pros: great employee discounts
Cons: over work for under pay
8-9 hour shifts with a 30 min break. Management can make or break a store. My coworkers are amazing, have great attitudes while working hard.
The most difficult part of the job is finishing major projects in a limited amount of time because of strict hour guidelines.
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Consist of helping individuals find the latest trends in clothes that would appeal to their style
Part-time, Cashier (Former Employee), Birmingham, Al – April 12, 2013
A typical day would consist of greeting customers, helping them find what they need, and suggesting new clothes that could fit into their wardrobe.
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Productive company with a family type atmosphere
Sales floor/ Cashier (Current Employee), Albany, Ga – April 11, 2013
My typical day at American Eagle is setting goals for the day as far as gaining customer loyalty through rewards cards, credit cards, and getting email addresses to extend our deals to customers who may not have a rewards car already.
I have learned more about units per transactions, average dollar sales, and how to maximize each.
The management team – more... at American Eagle is friendly, understanding, and promote the values of the company. – less
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Safe Enviornment
Stock/Sales Associate (Former Employee), Paramus NJ – April 11, 2013
Pros: hour lunches
Cons: dirty enviornment
Did not enjoy the work and the hours weren't good and the hours weren't good
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work with fun people!
Assistant Manager (Former Employee), Pittsburgh, PA – April 9, 2013
Cons: no work/life balance
team becomes like family, great work environment - lots of room for advancement and development - not a lot of work/life balance
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Fun environment to work in. Retail can have its ups and downs
Floor salesman, dressing room attendant (Former Employee), Bend, OR – April 9, 2013
Each day varied, sometimes super busy and others slow. I learned more social skills, persuading costomers but not presuring them. I had fun working there because of my co-workers and the atmosphere. Hardest part for me was being thrown into a new working environment but I caught on quick.
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Shipment
Stock Manager (Former Employee), New York, NY – April 9, 2013
Pros: great team support .
Cons: the amount of product received in a day and the cuts of hours on those heavy shipment days
a typical day: Set up station for shipment . Accept and unload palettes of shipment .Sensor and back stock shipment . Clean up floor and set up floor back to original stat. Replenish floor with shipment and backstock the rest . Support sales floor , Throw away garbage and Leave stock room clean and leave recap of the day .

How to manage team of 30 – more... . The ins and outs of back of house . How to support the Sales team, And how to work well with the visual team on pushing out product of the stockroom. – less
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not much different from other retailers
sales rep (Former Employee), Syracuse, NY – April 8, 2013
hours and schedule varied often. a lot of work compared to compensation, almost no rrom for advancement.
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Well, great place to learn.
Aviation Maintenance Technician/ QC Inspector (Former Employee), Carolina, PR – April 8, 2013
Pros: great place to learn
Cons: management
Learn a lot . No so great managment desicions. Overall facilities OK. Salary is OK but could be a lot better. No so great Travel Plan
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A Very Fun Environment
Sales Associate (Former Employee), Deer Park, NY – April 6, 2013
Interesting Co-Workers, Very Friendly, Good Pay, and Fun Customers
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fun and exciting
Sales Associate (Former Employee), Franklin, TN – April 4, 2013
Cons: short breaks
worked closely with customers. greeted them upon entry. most enjoyable part was watching a costumer leave with a smile.
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Fun!
Sales Associate (Former Employee), bloomington, mn – April 2, 2013
Ability to have fun and interact with customers. Teaches sales skills and enhances communication.
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good enviorment, had good customer expierances
Key holder/ Assistant Manager (Former Employee), Irving, TX – April 2, 2013
Pros: met new people since we were located so close to airport, loved the enviorment i worked in
Cons: company was always changing there policies was hard to keep up without full explanations
i would do my prepare and do daily paperwork for the day
made sales goals for the day, look over to do list .
i would talk over to my sales associates about promotions and sale goals for them to be prepared
open the doors and help cutomers
the best part of my job would be to meet all the new customers, loved everybody i worked with.
everything was a – more... great learning expiernance – less
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About American Eagle

American Eagle Outfitters, Inc. is a retailer that operates under the American Eagle Outfitters, aerie by American Eagle (aerie), – Read more