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American Eagle
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1,207 reviews

American Eagle Employee Reviews

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Great place to work in a relaxing feel
Sales Leader & Cashier (Current Employee), Toronto, ONMay 2, 2012
Pros: great staff to work with
Cons: long clean ups at closing
A typical day at work, is easy going. Customers walk in, always greeted at the sign at the door. It's a welcoming feel environment. I've learned to become a better person while working there. The staff is great, a well balance feel.

There are some days when I occur an angry customer, I listen to their situation and help them move from their frustration – more... into a equal working enviornment. – less
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Favourite job so far!
Sales Associate (Current Employee), Barrie ONMarch 19, 2012
This job is laid back and flexible. Perfect for a student - especially one that is interested in fashion.
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Great company, and great employees!
Associate, Assistant Stock Lead (Former Employee), Bowling Green, KYNovember 25, 2014
Some of the best experiences I have had were when I was working with American Eagle. They are upbeat, team oriented, and their goal is to help everyone become the best they can be!
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Great people to work with, job security
Floor-set Associate (Former Employee), Roseville, MINovember 23, 2014
Pros: clientele, and organizing floor sets
Cons: scheduling
The people and the clientele are great, the scheduling is all over the place. Organizing the floor and floor sets are something I enjoyed, as well as helping customers find the perfect outfit.
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Productive environment
Sales Associate (Former Employee), Valdosta, GANovember 23, 2014
Great environment to work in. Fun filled and exciting. You learn how to help others find outfits that fit their personality just right.
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not bad
Sales Associate/Customer Service (Former Employee), Paramus, NJNovember 21, 2014
a typical day is just talking to customers and learning is how to sale becuase there is alot of other thing that can help you like emails that are send and lot of promotion. the hardest part is working in a walmart because sometime the manager wont work with you and can be difficult to sale if the manager is giving you a hard time
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Fun
Sales Associate (Former Employee), Murrieta, CANovember 20, 2014
Cool place to work. Young crowd, always doing something. There's seldom a dull moment in retail.
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A very busy workplace
Sales Associate (Former Employee), Yonkers, NYNovember 19, 2014
My tasks working here were very simple. I was a cashier, i did overnight shift (changed the stores appearance), I helped the managers maintain there numbers high and I would help customers find outfits that look great on them I started working here during the holiday season and it was awesome! I had always enjoyed cleaning up at the end of the day therefore – more... I was placed mainly into evening hours. I enjoyed working here as well! – less
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Awesome place to work part-time.
Sales Associate (Former Employee), Lake Charles, LANovember 17, 2014
Pros: flexibility, discounts, fun environment
Cons: pay rate, limited hours available at times
American Eagle Outfitters is the perfect place of employment for young college students who do not necessarily rely on this job's paycheck to get by financially. The management team was fair, upbeat, and flexible. The rate of pay could be better, but the employee discount and employee discount specials are great and I was able to build an amazing wardrobe – more... at great prices with clothes that are well made and have lasted 3 to 5 years+. Overall a great employment experience. – less
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Fun place to work during the holidays
Customer Service Associate (Current Employee), Monroeville, PANovember 15, 2014
Pros: great atmosphere, great culture, great management and coworkers, flexibility
Cons: pay rate
I was recently hired on at American Eagle Outfitters as a seasonal employee, I have since done a complete floorset, and completed cashier and holiday training sessions. The discounts for associates is great, and coming to work in a relaxed environment is very comforting. I love working for American Eagle while taking classes and making career advancements – more... for the future. Managers are great, understanding, and also do work just as us sales associates do. – less
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Productive and fun workplace
Sales and Replenishment/Cashier (Current Employee), Farmington, MINovember 15, 2014
Pros: managers are understanding and work with your schedule
Cons: sometimes you have a 3 hour shift and depending on how far you have to travel it sucks
Easygoing workplace as long as you work hard and meet your deadlines
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Great place to work with clothing too.
Sales Associate (Former Employee), Wichita, KSNovember 14, 2014
Pros: i loved being around nice people.
Cons: so many clothes to fold and fix.
I always would go to work and either fold clothes, work the dressing room or be the cashier. It was fun I always had a good time with the workers there the environment was great but it was just a seasonal job. I loved working with clothing and helping customers with what they wanted and loved to wear. The hardest part of the job was when I had to stay – more... over night to do the new displays for new clothing coming out the next day. I loved being a part of the American Eagle crew. – less
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Advancement
Sales Associate/Customer Service, Jean Expert (Current Employee), Plantation, FLNovember 13, 2014
Pros: discounts
Cons: part time, management
American Eagle is a pretty good company to work for but in the last year or so advancements and pay raises have hard to come by because of all of the temporary store managers that come in or just end up leaving the company. Ive worked my way from being a sales associate to a stock person to a jean expert. The hardest part of working at AE is dealing – more... with unhappy customers because a simple honest mistake of an associate. The most enjoyable part of it is having little challenges that make you team work a little harder while helping and making the company run faster and more efficiently. I feel that im too comfortable not being pushed to do more within the company. – less
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excellent
Sales Associate (Former Employee), Riverhead, NYNovember 13, 2014
The Customer Service Skills that Matter, being an interaction where the time spent with the customer was used to better understand their problems and needs from the company. Customers appreciate an employe who will see their problem through to its resolution. At the same time, you must have good time management skills and not spend too much time handling – more... one customer while others are waiting. Stay focused on your goals to achieve the right balance. Being suppotive to customers and your self is growth of a business. Teamplayers get the job done. – less
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Loved working with customers, but very disrespectful employees
Sales Associate/Customer Service (Former Employee), Greenville, SCNovember 13, 2014
While working with customers was wonderful and having many hours was a plus to this job. The store manager was very rude and disrespectful, she would hit me in the back while I would be working register to tell me I was not doing what she expected from me. She would make it out like I was nothing and just like she did not like me period. I did not enjoy – more... working with many of the employees because they were so rude and disrespectful, although, some employees were nice as can be. My schedule was all out of order, the manager would schedule me to work 3 nights, 2 mornings, and 2 afternoons every week just about. I hardly ever had a day off when I worked there, but I made more money and got to learn a lot more on how to work with the public so those were the benefits from the scheduling they gave me. – less
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Fun work place
Sales (Former Employee), Garland, TXNovember 12, 2014
Pros: great co-workers, lively music and good discounts
Cons: short breaks and poor health benefits for non management
A typical day at work:
- clock in and learn the goals for the day from the M.O.D.
- Help customers on the sales floor and ring them up if needed
- keep store clean during and after store hours
- One of the most challenging things I came across was convincing customers that getting a store credit card would benefit them for the days purchase and future – more... purchases.
I always enjoyed floor-sets, which were mainly overnight. – less
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Young and motivated workplace.
Lead Visual Associate- Men's Merchandising (Current Employee), Pittsburgh, PANovember 11, 2014
Great person for a young person to work. Room to grow is limited with sales in the fashion industry declining rapidly. Casual environment, especially in dress is very nice.
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Great merchandising experience in retail clothing
Sales Associate (Former Employee), Bloomington, MNNovember 11, 2014
Pros: fun environment
-Awesome co-workers, everyone contributes
-Great employee discount
-Great experience in merchandising goods
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Fast pace and fun environment to work.
Sales (Current Employee), MansfieldNovember 11, 2014
Great place to work. I am in sales and also do monthly floorsets for the company.
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temporary job experience
Cashier (Former Employee), Woodbridge, NJNovember 6, 2014
I learned more advantages working here. How to treat and talk to different customers and try my best to make them feel satisfied with their decisions.

About American Eagle

American Eagle Outfitters, INC. is a leading global specialty retailer offering high-quality on-trend clothing, accessories and – Read more