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American Eagle
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1,055 reviews

American Eagle Employer Reviews

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very good job
Store clerk (Former Employee), Cambridge, ONNovember 7, 2012
Pros: trying out new clothes
Cons: hard time taking of security pins
i enjoyed working for american eagle i got meny discounts on clothes and store credit for my personal spending and i also enjoyed team work
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A good start-up job.
Sales Associate (Former Employee), MontrĂ©al, QCSeptember 21, 2012
Serving customers for the clothing needs, always trying to up-sell
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Great associates
Assistant Manager (Former Employee), Oshawa, OntarioSeptember 3, 2012
Pros: great associates to work with.
Cons: horrible higher mangment levels. no accountablity for an issues.
Opening:

-Give staff direction on what needs to be done.
-Open tills.
-Check time sheets and forecast payroll for the week.
-Forecast the days sales/hour.
-Deposit money from previous night.
-Watch weekly video/quiz staff
-Tell staff goals for the day and positions when doors open
-When doors are open, usually watch front for LP reasons.
-Send staff – more... on proper breaks/meals
-Sell through-out the day until shift is done

Closing

-Watch weekly video
-Talk to morning manger to see what needs to be done(example markdowns, window, floor moves, etc.)
-Check payroll, sales from previous day, staff card.
-Sell until the doors close/Set staff on proper meals & breaks
-When doors close talk to staff about sales/what needs to be done
-Close tills
-Count depot
-Check payroll/ time sheets
-Clean tables
-Leave when everything is done or passed scheduled shift.

Each day was always different. Some days weren't as busy as others. Over all these were some tasks at hand that management had to do. – less
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Productive and Fun environment
Assistant Manager (Former Employee), Toronto, ONAugust 26, 2012
Multi-tasking everyday to provide excellent customer service and maintain the store
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Productive/ fun place to work
Senior Inventory Auditor American Eagle Outfitters (Former Employee), Mississauga, ONAugust 16, 2012
Fast pace, great co-workers, Productive/ fun place to work
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Good Clothing, And Team Players.
Sales Associate (Former Employee), Bayshore, ONAugust 11, 2012
Pros: team environment
Cons: standing for long hours.
I liked American Eagle, because the employes that worked there were very friendly when you are new and they help you out the best they can. The managers are very nice and like to communicate with there employees the best they can.
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Everyday was busy and fun
Sales Assoc (Former Employee), Burnaby, BCAugust 1, 2012
Pros: coworkers were great
Cons: contract ended
Dealing with clothes for the first time was good experience for me. Helping customers with fashion advice as well.
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Working among friends
Sales Representative (Former Employee), Burnaby, BCJuly 27, 2012
For the time that I spent working at American Eagle Outfitters, I had a great time learning more about the clothing industry and performing sales representative tasks. From this unique experience, I have learned how to promote sales, communicate better, and interact with many customers and co-workers. I enjoyed this work experience thoroughly because – more... it allowed me to develop my interpersonal skills and provided me with great insight on the clothing industry and how the mechanisms of retail work. – less
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It is a fun workplace where you can enjoy talking to customers and selling your company's product to them.
Part-time Sales Associate (Current Employee), Mississauga, ONMay 25, 2012
Pros: it is not a commission based style of selling, co-workers are friendly, customer-friendly environment
Cons: part time hours, inconsistent management team
Weekends are always busy since it is a retail store in a popular shopping mall.
The experience working in the store helped me enhance my customer service skills like communicating to other people and make them purchase our products.
Management was inconsistent because the company kept changing our managers.
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A little work experience
Sales Associate (Former Employee), Calgary, ABMay 14, 2012
Typical day at work, the leadership was not intact with their employees.
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Sales Associate
Seasonal Sales Associate (Former Employee), Saint Catharines, ONMay 13, 2012
Pros: discount on clothing
Cons: short hours/no hours
This job did not last long because of the large amount of staff and seasonal position. It was my first retail experience, and provided me with further customer service experience. It was a teamwork environment. My responsibilities included greeting every customer, insuring everyone was looked after. I was required to drive sales, and verbally advertise – more... promotions. Restocking hangers and shelves was another responsibility, as well as helping customers find the right styles they were looking for. At the end of the night, clothing must be refolded and displays must be perfect. – less
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Great place to work in a relaxing feel
Sales Leader & Cashier (Current Employee), Toronto, ONMay 2, 2012
Pros: great staff to work with
Cons: long clean ups at closing
A typical day at work, is easy going. Customers walk in, always greeted at the sign at the door. It's a welcoming feel environment. I've learned to become a better person while working there. The staff is great, a well balance feel.

There are some days when I occur an angry customer, I listen to their situation and help them move from their frustration – more... into a equal working enviornment. – less
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Negative
Keyholder/Manager (Former Employee), Minnetonka, MNJuly 24, 2014
I loved what I was doing for the company and who I worked with but towards the end management was very negative, never positive.
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High energy
Assistant Manager (Former Employee), Tacoma, WAJuly 24, 2014
Company is a lot of fun to work for! Offers a lot of fun opportunities and creative ways to motivate employees.
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Fun job, so so company
Sales Associate (Former Employee), Ventura, CAJuly 24, 2014
Loved the people and perks. The rules the company started making got a little annoying to me. I understand rules are necessary, but to a point.
I did sales, cashier, some standard marketing for the store and overnight floor sets were really fun. Overall it was a really FUN job.
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Fun work place full of great co-workers.
Sales Associate (Current Employee), Little Rock, ARJuly 22, 2014
Typically it's you and an Assistant Manager. You both work as cashier and sales associate. The co-workers are mostly fun people with great personalities. The managers act as fun and enjoyable as the other co-workers. The hardest part of the job are the days with the customer traffic is low and you have no one to assist or help.
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Nice place to shop
Sales Associate (Former Employee), Whitehall Township, PAJuly 21, 2014
I worked here during the Thanksgiving/Christmas holiday season, and it was extremely busy all the time. Very fast-paced, must be up on your toes and alert at all times. Management wasn't really that good, they kind of just expected us to know exactly what to do and how to do it. My co-workers were nice, but kind of stuck up because they've all mostly – more... been there for a while. I feel like job wouldn't have been so hard if we would have been taught properly by management/supervisors, but it wasn't so bad. I'm sure that if I would have joined the team at a different time, it would have been better.. my first day being Black Friday probably wasn't such a good thing! – less
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Excellent job for students
Sales Associate/Greeter (Former Employee), DelawareJuly 21, 2014
Pros: discount, work well with school schedule, friendly co-workers
Cons: pay increases, must push credit-cards to people.
I worked at American Eagle starting my Senior year in HS and worked up until my Junior year of college. Great company to work for while going to school full time. They worked well with my school schedule. It was also a GREAT plus to have an awesome discount on clothes for myself and friends.

I did however get hired at minimum wage back in 2007 and – more... received $.10-$.50 increases every year, however when my cousin was hired 3 years later at the same store, she made $1.50 more then me with no experience. I technically "quite" and came back a month later at the higher rate. Not sure if they fixed the problem. – less
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ok place
Sales Associate (Former Employee), Ashland, KYJuly 21, 2014
this place was not very friendly and unfair on hours and played favorites
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Sales Associate
Sales Associate (Former Employee), Chandler, AZJuly 21, 2014
As a sales associate i was responsible for making sure the customers were satisfied with the products also helping with various types of situation when it came to helping the customers or the members in the store.

About American Eagle

The frozen assets of other companies mean big business for Frozen Food Express Industries, one of the largest temperature-controlled – Read more