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507 reviews

American Eagle Employer Reviews

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productive & fun work enviornment
Seasonal Sales Associate (Former Employee), Calgary, AB – June 13, 2013
a typical day at work would include stocking the clothing shelves, cleaning, organizing, always greeting every customer that enterede the store & educating them on our promotions. we watched a video clip every shift to update us on new styles etc.
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Great atmosphere
Sales Associate/Cashier (Former Employee), Edmonton, AB – May 11, 2013
American Eagle is a great company to work for because they offer great pay rates and an extremely flexible schedule. All employees and managers were really easy to get along with and genuinely cared about each other. The discount was great as well!
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Fun Workplace!
Sales Associate (Former Employee), Fredericton, NB – April 25, 2013
Pros: discounts :)
Cons: crowded at times, managers were hard on a lot of people.
Very busy work environment, you were always on the go which I didn't mind because time flew by really fast.
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Fun workplace with lots of fun incentives
Merchandiser (Former Employee), Halifax, Nova Scotia – April 4, 2013
Pros: amazing people to work with
Cons: hours were not always stable
Typical day at work: recieve truck, sort and prepare stock for the floor or back room. Assist with customers on the sales floor when finished with stock in the back room
Management was great, always willing to help and incouraged you to learn everything you could in the company.
Monthly staff meetings that got everybody in the store involved (ex: pot – more... lucks, games, learning centers) – less
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Enjoyable atmosphere
Sales (Former Employee), Fairview, Pointe-Claire, QC – March 25, 2013
Only went through Orientation/Training. Unable to work due to personal family issues.
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My team of managers and associates were great! top performance team 2012
District Manager (Former Employee), Calgary, AB – March 21, 2013
Great product, Great Store management teams.

Culture was disappointing to myself.
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Prodeuctive and efficient work place
Sales Associate (Current Employee), peterborough ontairo – March 14, 2013
I find great satisfaction helping customers and having them leave the store, just as happy or happier then when they came in. Co workers are great at American eagle
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Productive and Fun
Sale Associate (Former Employee), Regina, SK – March 13, 2013
Pros: discounts on everything!
Cons: not the greatest environment to work in.
Typical day at work: Always had something to do, which made time go by a lot faster. Mostly fold clothing, help people in/on fitting rooms/cashier.
What I learned: How too fold everything, cashier, helping people in Fitting rooms, Changing Mannequins, changing posters, changing prices.
Management: Never had a problem with them.
Co-Workers: most were – more... nice but a few were never really nice too me.
Hardest Part of the job: Floor set.
Most enjoyable part of the job: Meeting new people! – less
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Upbeat and Encouraging Environment
Customer Service Representative (Former Employee), Burlington, ON – February 27, 2013
Pros: great work environment, wonderful product and staff discounts, fantastic store playlist
Cons: over staffing which may lead to less hours than expected
American Eagle holds wonderful potential for students looking to hold a part-time job in their extra time. It promotes positive work experiences by hiring young adults looking to improve themselves within the retail world. A.E. gives employees a chance to challenge themselves within a fast growing community, however there is a small issue with job security. – more... I was hired on a non-seasonal basis but due to over-staffind I was asked, along with other hired at the same time, to come back for the back to school season. Besides this small inconvenience I really enjoyed working at American Eagle as it provided me with an excellent place to expand my retail experience. – less
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clicky
Sales Associate (Former Employee), Langley, BC – February 8, 2013
Pros: discounts
Cons: had to wear their brand of clothing, expensive
very clicky, highschool setting atomsphere.
managment favored specific employees which were personal outside friends.
very challenging work place
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Fun and relaxed work environment
Sales Associate (Current Employee), Newmarket, ON – February 7, 2013
I enjoyed working as a babysitter because it allowed me to work with many children, and children of different ages. I enjoy working with children because it is fun and their is always something to do.
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Very enjoyable workplace with understanding and flexible management
Sales Associate (Current Employee), Kitchener, ON – January 18, 2013
The staff environment feels like a family. Management is very lenient with scheduling and understanding of various circumstances that may arise and help to cater to your needs.
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fast-paced enviroment
Sales Associate (Former Employee), London, ON – January 8, 2013
Pros: was in a nice mall, great city
Cons: unfriendly associates and staff
it was really confusing at first but it became very easy to adapt
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Rewarding job with incredible people
Sales Associate (Current Employee), Toronto, ON – December 20, 2012
Pros: working with incredible people
Cons: not enough hours
American Eagle isn't just a clothing store, it's a family. My co-workers and I have created a strong bond that will last a life time. This translates to how we work in the store. We do not make commission, but they do track how much profit we pull in for the company. Everyone has their own goals, but at the end of the day that goal would be successful – more... because even if your personal goal wasn't achieved as a team it was. Team work is important to my company and important to me. Team work is the core of motivation and confidence building, and that is exactly what i've learned at American Eagle. My leadership skills have escalated, and because that I have become a mentor for any new employees. To me, money is important but not as important as seeing a customer happy. Nothing makes me more happier than to know I helped someone. I had many different customers over the years but their was one in particular that stood out. There was a Rabi that came into the store and asked me about a belt in the window. He said he has never been in this store before but was intrigued when he saw so many smiles on the workers faces'. I soon realized that he did not just come into the store to buy a belt, but to talk to someone. Usually in a sales associate job, the descriptions entails one to sell in order to make quota but that wasn't on my mind. We talked about him being a Rabi, how his beloved wife was very ill at home with a neck sprain, and his experiences in other stores. He made me walk him through the entire store and show him what we had to offer. We came back to the box of belts and he taught me how to shorten a belt, and take the clip off to change the sizes (something you would normally bring to the dry cleaners). He taught me more than I taught him. I am always eager to learn something new. The Rabi ended up buying socks and a belt as a token of appreciation and talked to my manger on duty to praise my company. The best part of my job is being surrounded by people. The hardest part of my job is pleasing everyone that walks through those doors. – less
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very good job
Store clerk (Former Employee), Cambridge, ON – November 7, 2012
Pros: trying out new clothes
Cons: hard time taking of security pins
i enjoyed working for american eagle i got meny discounts on clothes and store credit for my personal spending and i also enjoyed team work
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A good start-up job.
Sales Associate (Former Employee), Montréal, QC – September 21, 2012
Serving customers for the clothing needs, always trying to up-sell
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Great associates
Assistant Manager (Former Employee), Oshawa, Ontario – September 3, 2012
Pros: great associates to work with.
Cons: horrible higher mangment levels. no accountablity for an issues.
Opening:

-Give staff direction on what needs to be done.
-Open tills.
-Check time sheets and forecast payroll for the week.
-Forecast the days sales/hour.
-Deposit money from previous night.
-Watch weekly video/quiz staff
-Tell staff goals for the day and positions when doors open
-When doors are open, usually watch front for LP reasons.
-Send staff – more... on proper breaks/meals
-Sell through-out the day until shift is done

Closing

-Watch weekly video
-Talk to morning manger to see what needs to be done(example markdowns, window, floor moves, etc.)
-Check payroll, sales from previous day, staff card.
-Sell until the doors close/Set staff on proper meals & breaks
-When doors close talk to staff about sales/what needs to be done
-Close tills
-Count depot
-Check payroll/ time sheets
-Clean tables
-Leave when everything is done or passed scheduled shift.

Each day was always different. Some days weren't as busy as others. Over all these were some tasks at hand that management had to do. – less
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Productive and Fun environment
Assistant Manager (Former Employee), Toronto, ON – August 26, 2012
Multi-tasking everyday to provide excellent customer service and maintain the store
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Productive/ fun place to work
Senior Inventory Auditor American Eagle Outfitters (Former Employee), Mississauga, ON – August 16, 2012
Fast pace, great co-workers, Productive/ fun place to work
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Good Clothing, And Team Players.
Sales Associate (Former Employee), Bayshore, ON – August 11, 2012
Pros: team environment
Cons: standing for long hours.
I liked American Eagle, because the employes that worked there were very friendly when you are new and they help you out the best they can. The managers are very nice and like to communicate with there employees the best they can.
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About American Eagle

The frozen assets of other companies mean big business for Frozen Food Express Industries, one of the largest temperature-controlled – Read more