Store Manager
American Eagle Outfitters - Edmonton, AB

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POSITION SUMMARY:
The role of the Store Manager is to drive the company’s key performance indicators by delivering an exceptional customer store experience through the Store Management and Associates they supervise.

RESPONSIBILITIES:
Leadership
-Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values
-Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards
-Lead and inspire a customer service culture by recognizing and rewarding team
-Build effective relationships with peer and upper management partners
-Lead management team effectively through proper implementation of division of responsibilities
-Conduct productive management and team meetings
-Proactively seek personal learning and development opportunities

People Development
-Recruit, hire, develop and retain top management and sales talent for the organization, to include maintaining optimal staffing levels
-Train and develop store management and sales team in all areas of job responsibility
-Consistently assess and provide ongoing performance feedback to include performance reviews, IDPs and providing merit recommendation to all levels of store team
-Recognize performance issues in a timely manner and partner with District -Manager to develop action plans for resolution

Visual Merchandising
-Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
-Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards
-Supervise and direct all merchandise processing and flow to the floor in conjunction with exceptional backroom standards

Drive for Results
-Manage the execution of the store business plan that drives KPI results and maximizes business opportunities
-Achieve predetermined financial budgets to include payroll management
-Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
-Achieve store shrink goals and maintain all operational standards to secure the assets of the store’s physical location
-Ensure proper scheduling practices that lead to maximization of sales potential

QUALIFICATIONS:
-Minimum high school education or equivalent. Bachelor’s degree preferred
-Minimum three years retail management experience, or equivalent Store Manager experience
-Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
-Strong verbal and written communication skills
-Collaborative skills and ability to work well within a team
-Ability to work in a fast-paced and deadline-oriented environment
-Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
-Must be able to perform all essential job functions identified in the “Store Manager essential job functions”

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic
violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.


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