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125 reviews

american apparel Employer Reviews

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nice
stock man (Former Employee), manila cityMarch 16, 2014
 Responsible for inventory management, which includes stocks monitoring, replenishments, pullouts and ordering.
 Responsible for receiving and posting of all stock accountabilities.
 Responsible for the smooth implementation of the inventory process, inclusive of stock counting, reconciliation and balancing of variances.
 Provides customer service – more... excellence. – less
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productive and fun people to work with
Cashier (Former Employee), Calgary, ABMarch 13, 2014
A typical day at work required customer service tasks for example socializing with customers, helping them find what they are looking for, cashier, etc... The hardest part of this job was conducting an inventory on the entire store every Sunday, after closing time, which was a tedious, slow and very long process.My co-workers were fun to work with, – more... respectful and enjoyable. the best part of this job was interacting with people from the outside (i.e. customers). Management at the time, was not organized at all, we ran into some problems in terms of scheduling and payment. – less
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Not the best
Sales Associate (Former Employee), Toronto, ONJanuary 19, 2014
Cons: long hours, no break room, unorganized management, no discount
It was a very unpleasent experience. Since it was a warehouse sale everything was unorganized and hectic. Most of the time you just had to pretend to look busy since there really wasn't anything to do. I really wasn't even given any training, even on the first day they just told me to go out on the sales floor and nothing else.
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A fun and productive place to work at
Store Manager (Former Employee), Toronto, ONDecember 16, 2013
Pros: free clothes incentives
Cons: learn as you go
Typical day at work would be, managing about 20-30 personnel. Ensuring that sale quotas are being met daily, weekly an monthly, as they are extremely important for the company to strive. I learned that being a store manager is no easy job, it takes time, dedication, and understanding of a business perspective. My co-workers were very important to me – more... because they were my team, they were part of the reason why my store strived from 5% to 8% to YTD sales. My hardest part of my job, was letting people go who I had grown fond of. The most enjoyable part of my job, was knowing that my team was like my second family and we treated each other with respect and honestly. – less
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Clothing Store
Stock Person (Former Employee), Toronto, ONNovember 9, 2013
Gained intimate knowledge on how a retail store functions. I learned how the merchandise was processed and advertised and the best ways to market and sell the items.
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Forward thinking clothing company
Stock/Store Manager (Former Employee), London, ONOctober 2, 2013
the company has its short comings, but overall a good place to work at.
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Starting a job for the first time kind of a place
Retail Sales (Former Employee), St-DenisSeptember 24, 2013
Pros: discount
Cons: poor management
Always a hectic kind of environment which is great but poor management from the bosses. Salary very minimal and never have a flexible schedule.
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Learning experience
Visual Merchandiser/Sales Associate (Former Employee), London, ONJune 7, 2013
Pros: discount, co workers
A typical day at work at American Apparel for myself as a sales associate goes as follows :
- Clock In
- Greet customers, tell them about the promotions at the time and continue on with helping them find a garment and leading them to the change room and following through with the sale.
- Go to the task list sheet
- Complete tasks
- Clean during down – more... time ( if there was any )
- If other were busy helping customers out then I would immediately go and do cash.

As a Visual Merchandiser:
- Clock In
- Check weekly task list and complete every task set for day one of the beginning of the week.
- Help customers out when I could.
- Send management and the Visual Merchandising team in Canada pictures of the tasks completed and I would fill in my daily log.

What I learned at my time in American Apparel is that time is everything and you always have to be on your toes and on top of the game and it's always a competition.

My co-workers are the best people I've met! They're friendly, amazing at their job and we always got along.

The hardest part of the job would be when I would try everything I could think of to up sale and we still didn't meet budget.

The most enjoyable thing about my job as a sales associate was that it wasn't as stressful as it was being a merchandiser and I had plenty of time to actually interact more with customers. – less
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A fun, safe and cultured workplace.
Sales Associate & Cashier (Current Employee), 338 Yonge StreetJune 1, 2013
Pros: employee star package, discounts, friendly staff and management.
- A typical day working at American Apparel includes helping customers find requested merchandise, sizing and putting away clothes on the sales floor, making sure sales floor is clean and presentable and making sales goals. I am also a cashier at American Apparel, I cash out customers purchases, tell them about promotions we currently have and let them – more... know if items are final sale.

- I've learned how to interact with all types of customers and how to handle difficult situations while at work.

- My management and co-workers are very friendly and inviting. We work as a team to make store goal and to ensure customers find requested merchandise quickly.

- The most enjoyable part of the job is seeing a customer satisfied with their purchase and knowing that the store has made goal. – less
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Great job- just no hours.
Stock Employee (Current Employee), Toronto, ONApril 29, 2013
Pros: amazing group of workers and management
Cons: not enough hours
American Apparel is an incredible company that does so much good work in the world with sweatshop free work! The group of people they higher has to be one of the best groups of people to work with. The biggest downside is the lack of hours and the difference between full time and part time. I wish this job was more secure but it is not and truly defines – more... the term part time. I need more if I want to live and have a stable life in this economy . – less
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Poor management, ineffective training, unprofessional
Stock Manager (Former Employee), Calgary, ABFebruary 19, 2013
Pros: friendly co-workers, can be team oriented
Cons: long hours, under paid, poor management, toxic environment
I worked here for around 6 months, I enjoyed my co-workers and generally speaking they were helpful and team oriented. But at times would redirect blame onto anyone they could instead of taking the responsibility. In the stock environment, prepared to not to be trained fully and to have people expect you to do things out of your training level. As far – more... as management on a district level, at times they can be helpful to problems, but generally expect far too much and will not take responsibility for their actions. The CEO actively threatens store managers over the phone, most managers are over worked and under paid. It was a good experience for what I don't want in a work environment. – less
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Great, fun place to work with a strong focus on sales and customer service
Assistant Manager (Current Employee), Toronto, ONOctober 31, 2012
Pros: sales bonuses
Cons: late hours
Working on the sales floor at American Apparel has a strong focus on building relationships with customers and coworkers. Sales are a vital part of every day and tracked hourly. I've always worked with great people and enjoy the atmosphere at American Apparel.
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Great co-workers and amazing work environment
Sales Audit Group (Former Employee), Montréal, QCJuly 9, 2012
Pros: flexible work hours
Cons: extremely tight deadlines
A typical day at work would be verifying sales receipts and making sure that the transactions were correctly processed and entering the sales in Excel. If the transactions had errors we would have to make the necessary adjustments. Other tasks would include verifying retail sales for Tax Adjustment purposes and booking general journal entries in MAAS. – more... Working at American Apparel has taught me that paying attention to the smallest details are key in the accounting field. My co-workers were always friendly and ready to lend a hand. The controllers were very approachable and easy to work with. The hardest part of the job was the extremely tight deadlines that forced everyone to bring work home even during holidays. The most enjoyable part of the job was that the CFO and the controllers were never breathing down your neck and the work environment was always pleasant. – less
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Trendy and too young
Sales Associate (Former Employee), Calgary, ABJuly 1, 2012
Pros: no formal uniform, autonomy, discount
Cons: lack of leadership, no professionalism
Management is nearly non existent. Probably because my manager was a just a teenager and she was more or less concerned with becoming friends with the employees. Staff would waltz in thirty minutes late and it would not be a big deal. There were no recourse set up for incompetent, disobedient employees.The staff would be mostly comprised of high school – more... students and post secondary students, so they were fun to be around but they were also not mature enough to uphold duties. American Apparel has a fairly scandalous corporate culture, which made it hard for more educated (post secondary) employees to take the brand seriously. Upper management would all be early twenties girls and guys, using a condescending tone to get the sales staff to shamelessly upsell to customers and to fully embrace the "nouveau chic" look. For the most part, this was only enforced if we knew upper management will be popping by, otherwise we would revert to our old ways. On to the things I liked about being there was the autonomy, discount, fun co-workers. What I didn't like was inexperienced management and lack of professionalism – less
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Productive work place
Lead Prevention Agent (Former Employee), New York, NYApril 4, 2014
Pros: room for advancement
Cons: salary
My typical day at work included apprehending shoplifters. I learned which techniques were more effective to catch thieves in the act. My management team was very little yet successful. The hardest part of the job was getting shoplifters to come with me instead of running away.
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productive in handling machinery and fun environment
Maintenance (Former Employee), La Mirada, CAApril 2, 2014
Helped with the moving equipment with a dolly.
• Loaded and unloaded from work truck.
• Cleaned and maintained work areas, restrooms and any equipment used
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Great professional experience
Sales Associate (Former Employee), Manchester, ENGApril 1, 2014
As a Sales Associate a typical day at work would involve ensuring excellent visual standards throughout the store, communicating and building relationships with customers, processing transactions and cleaning the store after a shift. From American Apparel the importance of managing multiple tasks at one given time, such as the importance of communicating – more... with other members of staff in order to ensure the needs of the customers were being met and daily tasks were completed. It was a fun and stimulating working environment in which I felt happy to belong to. The management at American Apparel was great, they made an effort to make me feel at ease when I first started. The management were always friendly and approachable. My relationship with my co-workers was great, everyone was lovely and made real effort to make me feel welcome in the company. I have built many enduring personal friendships with many of the staff. The hardest part of the job was probably the demand for perfection, although I always tried my hardest to achieve the desired standards. The most enjoyable part of the job was engaging with the customers, getting to know them and tending to their needs. – less
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Competitive with who you know
Store Manager/Stock Coordinator (Former Employee), Los Angeles, CAMarch 24, 2014
Pros: seasonal clothing allowance and employee discounts. healthcare and subsidized bus passes
Cons: everyone is watching you, and constantly being told you will be fired for petty mistakes
I worked for the company for 5+ years, one of my favorite places to work, under management. It was always fun to go to work dressed well, representing who I was and who I worked for. You were part of a club, is how I would put it. The coworkers I had were amazing people, willing to work for me and with me, to ensure productivity and high sales. The – more... hardest part of my job was the location I worked at, which was located in the warehouse district of LA. The other hard part of working there were upper management. Very competitive with who you knew, and your lifestyle outside of work, making it quite difficult to move up within the company. The pay was not good, because I was expected to work 24/7. They said do not work from home, however I was constantly answering emails, phone calls, and making sure my store was running properly while I was not there, or else I would be judged on my management skills. I do not mind that type of management, but I would like to be paid like a manager. My overall experience was good, my only advice would be to build a better management team, fully train those who you promote to management, and really believe in those you promote. The company is very flexible with their ideas, but they need to hire people who believe in their company, AND fit their look (since they are strict with that). You can have the brains and the beauty, they just need to train properly. – less
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Productive envoriment
Picker/Packer (Former Employee), La Mirada, CAMarch 23, 2014
Pros: paid weekly
Cons: unorganized company
Fast pace and accurate line of production, constantly pulling orders with no mistakes.
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Your typical retail job
Sales Associate/Cashier (Former Employee), Cherry Hill, NJMarch 12, 2014
Pros: easy, fun, free clothes
I was recruited here after shopping around the store. This was a typical retail job where I maintained cleanliness, organized clothing, monitored the dressing room. I received gratis every so often and the coworkers were always cool.

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About american apparel

American Apparel wants you to be hip and comfortable inside and out. It designs and makes logo-free T-shirts, tank tops, yoga – Read more

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