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145 reviews

american apparel Employer Reviews

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Productive, creative, and fun workplace with great aesthetic appeal.
Sales Associate (Former Employee), Toronto, ONJune 3, 2014
Working with this company was highly enjoyable. I performed multiple tasks at once and was always very busy. The best part of my job was helping people find a perfect outfit for something and talking to customers. The hardest part of my job was probably the 8-hour shifts as they could be tiring. I got on very well with managers and my co-workers and – more... we built a strong professional bond. I learnt so much about retail and every day I learnt something new. However very stressful and manager was quite sassy. – less
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I enjoyed my position
Shipper (Former Employee), Montréal, QCJune 2, 2014
Pros: free lunch every wednesday
There are many different positions to this job, though I was a shipper and I enjoyed my day to day routine. I would send packages via courriers and deal with a lot of emails. the day would pass by quick.
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Great atmosphere
Stock Clerk/Cashier (Former Employee), MontrealMay 26, 2014
Pros: fun atmosphere
Cons: minimum wage
Very young and dynamic work place. The managers were very friendly and helpful. Great place to work at if you have little to no experience in retail.
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Sales Associate - American Apparel
Sales Associate (Former Employee), Toronto, ONApril 18, 2014
Coming in as the youngest person in a company, I was first seen by not being able to do everything they can. I have definitely learned a lot and proved them wrong in the right way. It was a great crew to work with and I've gained a lot of customer service experience as well as styling experience.
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Unprofessional Workplace with Poor Management.
Sales Associate (Former Employee), Halifax, NSMarch 20, 2014
The 50% off all clothing was pretty much the only benefit of this job.

When I was asked to interview for American Apparel I was flattered and excited. When I was offered the job the next day I thought i was the coolest, hippest kid on the block.

Shortly after I was hired, I received very minimal training and a lot more discouragement than encouragement – more... from my coworkers and managers. I worked for two stores, and both had poor management. I felt disrespected, underapprecitated and sometimes even bullied on a day to day basis. At the store I worked at in Toronto, our managers would save payroll to make themselves look good by sending us home after 3 hours if we hadn't met out incredibly high and unreachable sales targets. In Halifax I had a lot better of management and some of the folks who worked with me are still good friends of mine today. However, management did not understand that University was my and several other staff's and would schedule us during exams and other important dates. Additionally at both stores, some staff would make unprofessional, hurtful remarks about my physical appearance, sense of style or lifestyle.

The most enjoyable parts of the job included the awesome customers that came in - they lit up my day. Additionally, the discount and "clothing packages" (free swag) were fantastic! – less
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nice
stock man (Former Employee), manila cityMarch 16, 2014
 Responsible for inventory management, which includes stocks monitoring, replenishments, pullouts and ordering.
 Responsible for receiving and posting of all stock accountabilities.
 Responsible for the smooth implementation of the inventory process, inclusive of stock counting, reconciliation and balancing of variances.
 Provides customer service – more... excellence. – less
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productive and fun people to work with
Cashier (Former Employee), Calgary, ABMarch 13, 2014
A typical day at work required customer service tasks for example socializing with customers, helping them find what they are looking for, cashier, etc... The hardest part of this job was conducting an inventory on the entire store every Sunday, after closing time, which was a tedious, slow and very long process.My co-workers were fun to work with, – more... respectful and enjoyable. the best part of this job was interacting with people from the outside (i.e. customers). Management at the time, was not organized at all, we ran into some problems in terms of scheduling and payment. – less
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Not the best
Sales Associate (Former Employee), Toronto, ONJanuary 19, 2014
Cons: long hours, no break room, unorganized management, no discount
It was a very unpleasent experience. Since it was a warehouse sale everything was unorganized and hectic. Most of the time you just had to pretend to look busy since there really wasn't anything to do. I really wasn't even given any training, even on the first day they just told me to go out on the sales floor and nothing else.
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A fun and productive place to work at
Store Manager (Former Employee), Toronto, ONDecember 16, 2013
Pros: free clothes incentives
Cons: learn as you go
Typical day at work would be, managing about 20-30 personnel. Ensuring that sale quotas are being met daily, weekly an monthly, as they are extremely important for the company to strive. I learned that being a store manager is no easy job, it takes time, dedication, and understanding of a business perspective. My co-workers were very important to me – more... because they were my team, they were part of the reason why my store strived from 5% to 8% to YTD sales. My hardest part of my job, was letting people go who I had grown fond of. The most enjoyable part of my job, was knowing that my team was like my second family and we treated each other with respect and honestly. – less
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Clothing Store
Stock Person (Former Employee), Toronto, ONNovember 9, 2013
Gained intimate knowledge on how a retail store functions. I learned how the merchandise was processed and advertised and the best ways to market and sell the items.
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Forward thinking clothing company
Stock/Store Manager (Former Employee), London, ONOctober 2, 2013
the company has its short comings, but overall a good place to work at.
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Starting a job for the first time kind of a place
Retail Sales (Former Employee), St-DenisSeptember 24, 2013
Pros: discount
Cons: poor management
Always a hectic kind of environment which is great but poor management from the bosses. Salary very minimal and never have a flexible schedule.
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Learning experience
Visual Merchandiser/Sales Associate (Former Employee), London, ONJune 7, 2013
Pros: discount, co workers
A typical day at work at American Apparel for myself as a sales associate goes as follows :
- Clock In
- Greet customers, tell them about the promotions at the time and continue on with helping them find a garment and leading them to the change room and following through with the sale.
- Go to the task list sheet
- Complete tasks
- Clean during down – more... time ( if there was any )
- If other were busy helping customers out then I would immediately go and do cash.

As a Visual Merchandiser:
- Clock In
- Check weekly task list and complete every task set for day one of the beginning of the week.
- Help customers out when I could.
- Send management and the Visual Merchandising team in Canada pictures of the tasks completed and I would fill in my daily log.

What I learned at my time in American Apparel is that time is everything and you always have to be on your toes and on top of the game and it's always a competition.

My co-workers are the best people I've met! They're friendly, amazing at their job and we always got along.

The hardest part of the job would be when I would try everything I could think of to up sale and we still didn't meet budget.

The most enjoyable thing about my job as a sales associate was that it wasn't as stressful as it was being a merchandiser and I had plenty of time to actually interact more with customers. – less
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A fun, safe and cultured workplace.
Sales Associate & Cashier (Current Employee), 338 Yonge StreetJune 1, 2013
Pros: employee star package, discounts, friendly staff and management.
- A typical day working at American Apparel includes helping customers find requested merchandise, sizing and putting away clothes on the sales floor, making sure sales floor is clean and presentable and making sales goals. I am also a cashier at American Apparel, I cash out customers purchases, tell them about promotions we currently have and let them – more... know if items are final sale.

- I've learned how to interact with all types of customers and how to handle difficult situations while at work.

- My management and co-workers are very friendly and inviting. We work as a team to make store goal and to ensure customers find requested merchandise quickly.

- The most enjoyable part of the job is seeing a customer satisfied with their purchase and knowing that the store has made goal. – less
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Great job- just no hours.
Stock Employee (Current Employee), Toronto, ONApril 29, 2013
Pros: amazing group of workers and management
Cons: not enough hours
American Apparel is an incredible company that does so much good work in the world with sweatshop free work! The group of people they higher has to be one of the best groups of people to work with. The biggest downside is the lack of hours and the difference between full time and part time. I wish this job was more secure but it is not and truly defines – more... the term part time. I need more if I want to live and have a stable life in this economy . – less
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Poor management, ineffective training, unprofessional
Stock Manager (Former Employee), Calgary, ABFebruary 19, 2013
Pros: friendly co-workers, can be team oriented
Cons: long hours, under paid, poor management, toxic environment
I worked here for around 6 months, I enjoyed my co-workers and generally speaking they were helpful and team oriented. But at times would redirect blame onto anyone they could instead of taking the responsibility. In the stock environment, prepared to not to be trained fully and to have people expect you to do things out of your training level. As far – more... as management on a district level, at times they can be helpful to problems, but generally expect far too much and will not take responsibility for their actions. The CEO actively threatens store managers over the phone, most managers are over worked and under paid. It was a good experience for what I don't want in a work environment. – less
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Great, fun place to work with a strong focus on sales and customer service
Assistant Manager (Current Employee), Toronto, ONOctober 31, 2012
Pros: sales bonuses
Cons: late hours
Working on the sales floor at American Apparel has a strong focus on building relationships with customers and coworkers. Sales are a vital part of every day and tracked hourly. I've always worked with great people and enjoy the atmosphere at American Apparel.
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Great co-workers and amazing work environment
Sales Audit Group (Former Employee), Montréal, QCJuly 9, 2012
Pros: flexible work hours
Cons: extremely tight deadlines
A typical day at work would be verifying sales receipts and making sure that the transactions were correctly processed and entering the sales in Excel. If the transactions had errors we would have to make the necessary adjustments. Other tasks would include verifying retail sales for Tax Adjustment purposes and booking general journal entries in MAAS. – more... Working at American Apparel has taught me that paying attention to the smallest details are key in the accounting field. My co-workers were always friendly and ready to lend a hand. The controllers were very approachable and easy to work with. The hardest part of the job was the extremely tight deadlines that forced everyone to bring work home even during holidays. The most enjoyable part of the job was that the CFO and the controllers were never breathing down your neck and the work environment was always pleasant. – less
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Trendy and too young
Sales Associate (Former Employee), Calgary, ABJuly 1, 2012
Pros: no formal uniform, autonomy, discount
Cons: lack of leadership, no professionalism
Management is nearly non existent. Probably because my manager was a just a teenager and she was more or less concerned with becoming friends with the employees. Staff would waltz in thirty minutes late and it would not be a big deal. There were no recourse set up for incompetent, disobedient employees.The staff would be mostly comprised of high school – more... students and post secondary students, so they were fun to be around but they were also not mature enough to uphold duties. American Apparel has a fairly scandalous corporate culture, which made it hard for more educated (post secondary) employees to take the brand seriously. Upper management would all be early twenties girls and guys, using a condescending tone to get the sales staff to shamelessly upsell to customers and to fully embrace the "nouveau chic" look. For the most part, this was only enforced if we knew upper management will be popping by, otherwise we would revert to our old ways. On to the things I liked about being there was the autonomy, discount, fun co-workers. What I didn't like was inexperienced management and lack of professionalism – less
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Super fun job experience
Keyholder (Current Employee), Commerce, CAJuly 25, 2014
Pros: fun friendly people
Cons: closed down in a short time period
I have always worked retail so this job was a big change working at a bar/grill as a hostess it was super loud laughs from costumers and the staff was great.

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About american apparel

American Apparel wants you to be hip and comfortable inside and out. It designs and makes logo-free T-shirts, tank tops, yoga – Read more

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