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American Airlines
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680 reviews

American Airlines Canada Employee Reviews

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Airline assistant.
Practicum student (Former Employee), Richmond, BCJune 17, 2014
Pros: airport work, free parking, and great coworkers.
Cons: temp position, split shifts.
Great airline with great employees, all are generally close as they have been there for a number of years working together. Management was great and conveyed day-of tasks in a timely and efficient manner. Taught new employees and practicum students the ins and outs of how the Airline works.
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Fun workplace but low pay
Volunteer (Former Employee), Vancouver, BCNovember 28, 2013
Pros: fun place
Cons: low pay
Fun workplace always meeting new people and assisting, however the pay is low to start. Hardest part is pushing people in wheelchairs, and when there are flight delays.
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Awesome work place. Interesting and exciting
Passenger service rep/Ticket agent (Former Employee), Dorval, QcJuly 20, 2013
I absolutely loved my time at American Airlines. The hours were constantly changing and every day brought new challenges and adventures.

My co-workers were great and they made the shifts go by faster and we had a great time.
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fun
Passenger Service Agent (Former Employee), Vancouver International AirportMarch 7, 2013
LOve working with fun people

Vancouver International Airport
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a great enviorment to work in
Customer Service (Former Employee), Vancouver, BCDecember 11, 2012
everyone was nice, friendly and helpful
it was a job where you would meet new people everyday
it was an enjoyable place to work at
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Diverse workplace with an ever changing environment
Lead Agent/Supervisor (Current Employee), Vancouver, BCJune 14, 2012
Pros: great work family environment
Cons: can be long hours during off schedule operations.
- Day to day scheduling, keeping up to date of off scheduled operations, weather and staff.
- inform vendors and suppliers of any changes is policy and procedures
- Training of new hires and recording of continued training of all personnel.
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Practicum at American Airlines
Customer Service Agent (Former Employee), Vancouver, BCMay 24, 2012
Pros: great opportunities
Cons: grumpy customers
~ A typical day at American Airlines to check passengers in, assist any passenger with dissabilities (wheelchair), escort minors travelling alone, Board passengers in plane.

~ I learned how an Airline get run, how customer service is very important in an Airline and any other job. I gained the skill of working under pressure, solve problems that will benefit customer and company

~ I experience management situations when escorting a minor through airport security who was travelling alone. It was I reponsible for the minor until he was at the aircraft sited.

~ It is very important at times to work as a team, but also know when to work alone and overcome hard situations as everyone has they're own tasks.

~ Dealing with customers who do not want to back down when something goes wrong.

~ The most enjoyable part of the job is knowing you did your best to help everyone, and you gain everyday a new experience and learn from everything.
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Fun workplace with very nice people
Customer Service Agent YYC (Current Employee), Calgary, ABApril 19, 2012
Pros: flight benefits and medical benefits
Cons: split shifts
Very good company with a good management. Learned how to airline in general work by doing gate, check-in, baggage service, ticketing and operations. Great team of employees. The hardest part of the job is morning hours. You have to be at work at 4 am. The most enjoyable part of the job is meeting new people everyday and the benefits.
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Vraiment familiale
Diversifies (Former Employee), DiversifiesMarch 18, 2014
Pros: voyage a prix reduit
Diversifies
Service a la clientele
repondre au besoin des voyageurs
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About American Airlines

AMR knows America's spacious skies -- and lots of others. Its main subsidiary is American Airlines, one of the largest airlines – Read more

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