American Airlines

American Airlines Employee Reviews in Canada

See reviews about:
Found 12 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great job
Customer Service Representative (Current Employee) –  Montréal, QCFebruary 5, 2016
Is a great job but was made redundant, I would recommend this airline to anyone that would like to work there. Great staff and great team.
Was this review helpful?Yes1No
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Atmosphere
Summer Part Time (Former Employee) –  Richmond, BCJune 22, 2014
I loved working at the airport. What a neat atmosphere and so addicting. It was neat chatting with people as to where they have been, or where they are headed too. Met some many unique individuals. I learned how to check people in, drive the sky bridge, how to do a final check and shut down of a plane overnight and how to do look for lost baggage. Truly interesting job. The management was great, the co-workers were great and the majority of the customers were great. It was sad that it was only a summer position and the wage was not the greatest. But I wouldn't trade the experience for anything.
Was this review helpful?Yes7No1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Airline assistant.
Practicum student (Former Employee) –  Richmond, BCJune 17, 2014
Great airline with great employees, all are generally close as they have been there for a number of years working together. Management was great and conveyed day-of tasks in a timely and efficient manner. Taught new employees and practicum students the ins and outs of how the Airline works.
Pros
airport work, free parking, and great coworkers.
Cons
temp position, split shifts.
Was this review helpful?Yes7No1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace with very nice people
Customer Service Agent YYC (Current Employee) –  Calgary, ABApril 19, 2012
Very good company with a good management. Learned how to airline in general work by doing gate, check-in, baggage service, ticketing and operations. Great team of employees. The hardest part of the job is morning hours. You have to be at work at 4 am. The most enjoyable part of the job is meeting new people everyday and the benefits.
Pros
flight benefits and medical benefits
Cons
split shifts
Was this review helpful?Yes15No2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Diverse workplace with an ever changing environment
Lead Agent/Supervisor (Current Employee) –  Vancouver, BCJune 14, 2012
- Day to day scheduling, keeping up to date of off scheduled operations, weather and staff.
- inform vendors and suppliers of any changes is policy and procedures
- Training of new hires and recording of continued training of all personnel.
Pros
great work family environment
Cons
can be long hours during off schedule operations.
Was this review helpful?Yes5No2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Awesome work place. Interesting and exciting
Passenger service rep/Ticket agent (Former Employee) –  Dorval, QcJuly 20, 2013
I absolutely loved my time at American Airlines. The hours were constantly changing and every day brought new challenges and adventures.

My co-workers were great and they made the shifts go by faster and we had a great time.
Was this review helpful?Yes12No3
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Practicum at American Airlines
Customer Service Agent (Former Employee) –  Vancouver, BCMay 24, 2012
~ A typical day at American Airlines to check passengers in, assist any passenger with dissabilities (wheelchair), escort minors travelling alone, Board passengers in plane.

~ I learned how an Airline get run, how customer service is very important in an Airline and any other job. I gained the skill of working under pressure, solve problems that will benefit customer and company

~ I experience management situations when escorting a minor through airport security who was travelling alone. It was I reponsible for the minor until he was at the aircraft sited.

~ It is very important at times to work as a team, but also know when to work alone and overcome hard situations as everyone has they're own tasks.

~ Dealing with customers who do not want to back down when something goes wrong.

~ The most enjoyable part of the job is knowing you did your best to help everyone, and you gain everyday a new experience and learn from everything.
Pros
great opportunities
Cons
grumpy customers
Was this review helpful?Yes10No1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace but low pay
Volunteer (Former Employee) –  Vancouver, BCNovember 28, 2013
Fun workplace always meeting new people and assisting, however the pay is low to start. Hardest part is pushing people in wheelchairs, and when there are flight delays.
Pros
fun place
Cons
low pay
Was this review helpful?Yes11No2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
a great enviorment to work in
Customer Service (Former Employee) –  Vancouver, BCDecember 11, 2012
everyone was nice, friendly and helpful
it was a job where you would meet new people everyday
it was an enjoyable place to work at
Was this review helpful?Yes8No1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun
Passenger Service Agent (Former Employee) –  Vancouver International AirportMarch 7, 2013
LOve working with fun people

Vancouver International Airport
Was this review helpful?Yes9No1
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Vraiment familiale
Diversifies (Former Employee) –  DiversifiesMarch 18, 2014
Diversifies
Service a la clientele
repondre au besoin des voyageurs
voir CV
Pros
voyage a prix reduit
Was this review helpful?Yes8No1

See more American Airlines reviews

You may want to try:

Overall rating

4.1
Based on 1,006 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Culture